“I viewed a repossession property that was for sale with ......”
1 Star Review
Apr 28,2014
By:
'Laughing'
Apr 28,2014
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN17
Sales (Prospective customer)
Postcode: BN17
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I viewed a repossession property that was for sale with Molica Franklin, walked out of the viewing, phoned their officef from my car and offered full asking price. They asked for mortgage broker details and said they'd get back to me. Hours and hours later ...
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What agent could do to change your mind?
It was wrong of them to tell us to increase our offer after seeing our mortgage paperwork, and even if there was no news from their client they should hace called us regularly to update us - even if it was just to say "sorry, no news yet - our client is blah blah blah" but they took our offer kept us dangling and did other viewings for 2 days and tried to hide that fact.
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“I've been renting from Molica Franklin for 10 months now. We ......”
1 Star Review
Jan 10,2014
By:
'Tanya'
Jan 10,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO20
Lettings (as a Tenant)
Postcode: PO20
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I've been renting from Molica Franklin for 10 months now. We were initially informed upon viewing the property that it had a lockable garage. This was not the case. They refused and the landlord refused to pay for a lock to be fitted so I had ...
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What agent could do to change your mind?
I have rented through other letting agents who would address any repair problems immediately and subsequently bill the landlord. It should not be a case of the landlord's discretion to decide whether they wish to pay for repairs or not, it should be a condition of their letting agreement.
I do not have a problem with the staff, despite all the problems I have encountered. Gill is lovely and very professional, although Stacey can be a bit rude and irritating, as she will not answer a direct question and instead tries fobbing you off with an explanation of how many properties Molica Franklin deal with and how much work this creates for them.
As a tenant, this is not my problem. If the company have taken on too many properties to be able to provide a decent service, the amount needs to be reduced until it is manageable.
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