100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
63% lettings fee satisfaction
Jun 13,2019
Jun 13,2019
0
people found
this helpful
this helpful
Kim you were great all the way we had snags but you were great resolving them thank you so much Pete and Ann
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
5th Dec 2023
reviewed by 'Gill'
19th Aug 2022
reviewed by 'Aidan'
22nd Feb 2021
reviewed by 'Steven'
12th Feb 2021
reviewed by 'Pearson'
20th Jun 2019
reviewed by 'Rebecca'
14th Jun 2019
reviewed by 'gillian'
Opening Hours
Address
Castle Dwellings
22 Bank Street
Castleford
West Yorkshire
WF10 1JD
01977 285 111
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £115,000 | £115,000 |
| Lettings | 67% | 63% | £375 | £695 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 3 | 2 | 1 | 0 | 2 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Dec 05,2023
Dec 05,2023
0
people found
this helpful
this helpful
Terrible company - been waiting over7 months for repairs, my living room floor is literally caving in, shower with no hot water, damp everywhere to point window sills have a 1" gap in due to rotting, plaster just falling off walls.
They've lied to me on ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2022
Aug 19,2022
0
people found
this helpful
this helpful
Absolutely appalling service from these for the last 8 month of being pregnant telling them every week we need the damp room sorting out but nothing gets done and just fobbed off every week with someone else from the firm saying “someone will be down within ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 22,2021
Feb 22,2021
0
people found
this helpful
this helpful
They let a house next door to me, it has drug takers, drunks, people who have just come out of jail, I’ve rang them telling them I’ve had problems with the lads who live there & there just not interested, this company isn’t ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12,2021
Feb 12,2021
0
people found
this helpful
this helpful
Worst experience ever with this so called real estate company. So unprofessional I could write so much but in a few words waste of time.
Weeks of making appointments no cancellation calls or emails they simply just don’t turn up, they don’t return ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 20,2019
Jun 20,2019
0
people found
this helpful
this helpful
The house I was buying was up with castle dwelling and for my first house they were amazing. I couldn't have gone through all of this without the support of Kim, she was so helpful with everything I asked, even if it was around information ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 14,2019
Jun 14,2019
0
people found
this helpful
this helpful
I was so impressed can't thank Holly enough she was fantastic and got back to me straight away x...
read full review
read full review
Comment on agent fees
Fantastic
Was this helpful?
Yes
Yes
Jun 14,2019
Jun 14,2019
0
people found
this helpful
this helpful
I was looking for a property to be able to move into quickly and efficiently. I found Castle Dwellings really helpful. The staff are lovely. Never complained about the amount of times i rang to ask questions.
very recommendable...
read full review
read full review
Comment on agent fees
fees are very reasonable
Was this helpful?
Yes
Yes
Jun 13,2019
Jun 13,2019
0
people found
this helpful
this helpful
Kim you were great all the way we had snags but you were great resolving them thank you so much Pete and Ann...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 30,2019
May 30,2019
0
people found
this helpful
this helpful
After coming into the office I met with Kim and she helped with my property search. Listened to my needs. Thank you Kim...
read full review
read full review
Was this helpful?
Yes
Yes
May 30,2019
May 30,2019
0
people found
this helpful
this helpful
These estate agents were great, very friendy and helpful. Always available to talk if needed some advice, good communication from the staff, excellent experience overall...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 08,2017
Aug 08,2017
0
people found
this helpful
this helpful
Excellent Service. Rented my property within 24 hours of going live. Kept informed throughout the process and made sure that all queries raised by the tenant were efficiently dealt with. Well done....
read full review
read full review
Comment on agent fees
Competitive Fees
Was this helpful?
Yes
Yes
Apr 02,2017
Apr 02,2017
3
people found
this helpful
this helpful
Terrible service and communication
Lose keys and ask tenant to leaves one under the mat outside!
Let tenants break contracts...
read full review
read full review
Was this helpful?
Yes
Yes
May 27, 2019
View all comments
(1)
Not happy with Castle Dwellings at all. There was not communication between landlord and agency and there was always trouble with this. No response or sometimes adequate response on your queries (if you ring agency regarding some issue they say they don't know") I had to wait for boiler engeeneer 3 months. Agency agreed to end the contract earlier because of domestic issues than they did not agreed this to council tax in Wakefield and I have to pay the rest 3 months although I don't live there a ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
