Manchester, Salford, M50
4.2/5, 270 reviews
78% recommended
93% lettings valuation accuracy
83% lettings fee satisfaction

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“Avoid at all cost...”

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Jun 08,2019
Minithumbdown
By: 'Cat'
Jun 08,2019
0 people found
this helpful
I have been renting at X1 Media City over one year, and I can't wait for my contract to end.
The quality of the building is horrendous, and there is an ongoing issue with bins and the rotting smell. They don't have adequate enough facility to handle 286 flats in one building.
The way the staff handles issues is disgraceful. I had a broken window for 1 year until it finally got looked at. Even after the maintenance guys came, they didn't fix it properly.
Don't be fooled by the exterior looks of the building. There is so many structural and quality issue in the building.
Comment on agent fees
Too much fees on every little things
Comments (1) Report abuse Print review
Was this helpful? Yes
By: X1 Lettings
Jun 11, 2019
Hello Cat,

It is very unfortunate to read of your negative experience. I can only apologise that you have been dissatisfied during your tenancy.

We do thank you for your feedback, which will be passed on to our Block Management team.

Should you wish to discuss any issues, please do not hesitate to contact [email protected] and I would be happy to assist in resolving them.

Kind regards,
X1 Lettings

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Latest Reviews

View all Reviews 270
6th Sep 2024
reviewed by 'Taiwo'
“I had a nice experience renting my 2 bed apartment through X1 Sales and Lettings. Marivic Georpe was incredibly helpful and ......”
30th Aug 2024
reviewed by 'Sam'
“Horrible experience of tenancy with X1 lettings media cityI am deeply disappointed with my experience renting from X1 Development Lettings. ......”
14th May 2024
reviewed by 'Emily Smith'
“Avoid X1 Lettings at All Costs- Disastrous Experience. 0 stars.My experience renting through X1 Lettings has been nothing short of ......”
8th Apr 2024
reviewed by 'Michael A Terry'
“I can only speak for my experience dealing with Daniel Godlewski, i know i can be quite fussy and demanding ......”
23rd Jan 2024
reviewed by 'mark'
“Barely service, useless email. I dont know why their staff almost never reply emails. I can bare room problems, but ......”
11th Sep 2023
reviewed by 'Maroon'
“Very disappointed with the way we have been treated. Always giving us false information and one employee give us different ......”
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Address

X1 Sales and Lettings
Unit 1, Michigan Point Tower 1
Salford
Greater Manchester
M50 2HA
0161 669 7070

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 93% 83% £450 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
114 8 82 45 0 0 0 0 15 6
Areas covered
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Services offered
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“Nice Experience...”

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Sep 06,2024
Minithumbup
By: 'Taiwo'
Sep 06,2024
0 people found
this helpful
I had a nice experience renting my 2 bed apartment through X1 Sales and Lettings. Marivic Georpe was incredibly helpful and responsive throughout the entire process. She was always available to answer my questions and address any concerns. The apartment itself was well-maintained and in a ...
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By: Chloe
Sep 30, 2024
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Hello Taiwo, Thank you for taking the time to leave us such fantastic feedback. We are thrilled to hear about your 5-star experience with X1, and we will make sure to pass on your comments! Kind regards, Chloe, Copywriter. ...

“Horrible experience of tenancy with X1 lettin......”

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Aug 30,2024
Minithumbdown
By: 'Sam'
Aug 30,2024
0 people found
this helpful
Horrible experience of tenancy with X1 lettings media city I am deeply disappointed with my experience renting from X1 Development Lettings. The communication was extremely poor from the moment I moved into the property. Emails went unanswered, and there was a complete lack of support ...
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By: Chloe Carr
Sep 09, 2024
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Hello, Thank you for bringing this to our attention, and we are sorry to hear your experience has not been up to standard. We would like to look into the statements made in your review further, therefore we encourage you to provide us with some further detailed feedback by contacting us via [email protected]. Kind regards, Chloe, Copywriter. ...

“Avoid X1 Lettings at All Costs- Disastrous Experience. 0 stars. Dodgey Agency. Incompetent staff...”

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May 14,2024
Minithumbdown
By: 'Emily Smith'
May 14,2024
1 people found
this helpful
Avoid X1 Lettings at All Costs- Disastrous Experience. 0 stars. My experience renting through X1 Lettings has been nothing short of a nightmare. From day one, I've been met with incompetence and negligence at every turn. Despite numerous attempts to address urgent concerns with the property, ...
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By: Chloe
Sep 09, 2024
View all comments (1)
Hello, Thank you for bringing this to our attention, and we are sorry to hear your experience has not been up to standard. We would like to look into the statements made in your review further, therefore we encourage you to provide us with some further detailed feedback by contacting us via [email protected]. Kind regards, Chloe, Copywriter. ...

“Review of Account Manager...”

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Apr 08,2024
Minithumbdown
By: 'Michael A Terry'
Apr 08,2024
0 people found
this helpful
I can only speak for my experience dealing with Daniel Godlewski, i know i can be quite fussy and demanding but Daniel was so polite and super-fast in replying with all the correct details every time i had a question or query. Many thanks for ...
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By: Chloe
Apr 08, 2024
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Hello Michael, thanks for taking the time to leave us a 5-star review. We are happy to hear about your positive experience with X1 Sales & Lettings and will be sure to pass on your feedback. ...

“Barely service, useless email. I dont know wh......”

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Jan 23,2024
Minithumbdown
By: 'mark'
Jan 23,2024
2 people found
this helpful
Barely service, useless email. I dont know why their staff almost never reply emails. I can bare room problems, but they always take months to solve my contract renewal, and tenant care account never reply me email. How they trainning their staffs？...
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By: Chloe
Jan 24, 2024
View all comments (1)
Hi Mark, We are sorry to hear that your experience with X1 has led to a 1-star review. We are looking into your review, please can you email us at [email protected] to discuss the statements made in your review. Kind Regards, Chloe, Copywriter. ...

“Very disappointed with the way we have been t......”

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Sep 11,2023
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Alana
By: 'Maroon'
Sep 11,2023
0 people found
this helpful
Very disappointed with the way we have been treated. Always giving us false information and one employee give us different informations from each other. We spent 2 weeks trying to rent or at least know if they will let us to rent. We we're communicating with ...
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“Completely useless company!Never responds t......”

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Sep 08,2023
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By: 'Zeke'
Sep 08,2023
1 people found
this helpful
Completely useless company! Never responds to emails. Those who answer the ohoen have no idea what to do. Managers always not available 3bweeks father signing a application I was still waiting for a response. Waste of my time and energy....
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“If I could vote 0 stars, I would. The most in......”

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Sep 01,2023
Minithumbdown
By: 'Anna'
Sep 01,2023
1 people found
this helpful
If I could vote 0 stars, I would. The most incompetent, unprofessional letting agents I have ever comes across, and I've been renting for 10+ years. Beyond terrible at communication; if you have any queries or require any assistance good luck getting any kind of response from ...
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“Worst place I've ever lived in ever. The mana......”

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Aug 29,2023
Minithumbdown
By: 'Anonymous'
Aug 29,2023
0 people found
this helpful
Worst place I've ever lived in ever. The management team are the worst and ignore your complaints I've spent past 9 months complaining about my neighbours who are constantly loud at stupid times I've given them proof and they still failed to do anything about it. ...
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“In terms of tech and accessibility...”

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Jul 11,2023
Minithumbdown
By: 'omar'
Jul 11,2023
0 people found
this helpful
Right from the get go being forced to complete the same form 10 times because they had created such an outdated inaccessible form that simply does not work on mobile phones (which the majority of people use in liu of a laptop)...
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“Quick, helpful and kind...”

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Jul 07,2023
Minithumbup
By: 'Kia'
Jul 07,2023
0 people found
this helpful
I had been struggling so much with finding a property and viewings but X1 were so helpful and kind and got back to me so quickly. Would highly recommend....
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“I want to show my gratitude to Shaun Ramage f......”

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May 10,2023
Minithumbup
By: 'Eitai'
May 10,2023
0 people found
this helpful
I want to show my gratitude to Shaun Ramage from X1 Lettings. Shaun was extremely helpful and professional when I needed to increase the monthly rental for my parking space. He was able to quickly and effectively communicate with the current tenant and get their ...
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“Tenancy take over...”

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Nov 25,2022
Minithumbup
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Chloe
By: 'Katie'
Nov 25,2022
0 people found
this helpful
Chloe and Clare were brilliant with helping me persuade the landlord to allow me to move out and have a new tenant take over. I’m so appreciative of how much effort and hard work they’ve put into doing this takeover for me. Chloe ...
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By: Clare Hart
Nov 25, 2022
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Thank you Katie for your lovely review and the most beautiful flowers. We are pleased that we managed to come to an agreeable resolve for all parties involved. We wish you all the best for the future, ...

“Louise Cheetham is a pleasure to deal with. S......”

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Nov 24,2022
Minithumbup
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Louise
By: 'Iain Robertson'
Nov 24,2022
0 people found
this helpful
Louise Cheetham is a pleasure to deal with. She responds to my emails and is quick to reply to any query I may have. She and the other members of the X1 team have always been polite, efficient and accommodating....
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“We are very delighted with the X1 services ex......”

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Oct 12,2022
Minithumbdown
By: 'Ramzi'
Oct 12,2022
0 people found
this helpful
We are very delighted with the X1 services extended to us on our Manchester property through Miss Eleanor Leaver. A very responsive and professional agent indeed who reflects the high standards of X1....
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“Unlawful deposit deduction...”

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Sep 09,2022
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Polly
By: 'lauren obrien'
Sep 09,2022
0 people found
this helpful
The x1 manchester team have unlawfully deducted money from our deposit for things broken when we moved in as proven in the inventory report which they provided. Issue has been raised with DPS and we have emailed the X1 team who have ignored our last 8 ...
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By: X1 Lettings
Sep 26, 2022
View all comments (1)
Hello, Thankyou for bringing this to our attention, and we are sorry to hear your experience has not been up to standard, this is not the impression we like to give at X1 and we appreciate your feedback. I can assure this will be passed onto our teams in order to improve. We would like to look into this further, therefore we encourage you to provide us with some further detailed feedback by contacting us on [email protected], as this will help us to prevent this from happening aga ...

“Sarah Webster is so far the best property age......”

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Aug 16,2022
Minithumbup
By: 'Mag'
Aug 16,2022
0 people found
this helpful
Sarah Webster is so far the best property agent that I have ever met in UK. She is very professional, patient and efficient when dealing with all letting matters for my property in Manchester. Because of her good work, I have decided to stay with ...
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“Very good personal service from Sarah at X1 L......”

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Aug 01,2022
Minithumbup
By: 'Man'
Aug 01,2022
0 people found
this helpful
Very good personal service from Sarah at X1 Lettings. She always provides a quick response and really helpful to all the problem in my case. I hope she will keep doing that well in the coming future. Many thanks Sarah!...
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By: X1 Lettings
Aug 02, 2022
View all comments (1)
Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Sarah – she really is a credit to the team! I hope you have a fantastic stay with X1 ...

“Genuinely the worst letting agents. No commun......”

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Jul 31,2022
Minithumbdown
Staff profile picture
Melissa Green
By: 'Alex'
Jul 31,2022
0 people found
this helpful
Genuinely the worst letting agents. No communication from any of them. Imogen has left now, however she was the one that dealt with our tenancy and it was poorly handled from the start and after she left there was no communication from the other agents ...
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By: X1 Lettings
Aug 01, 2022
View all comments (1)
Hello, Thankyou for bringing this to our attention, and we are sorry to hear your experience has not been up to standard, this is not the impression we like to give at X1. We would please encourage you to provide us with some further detailed feedback by contacting us on [email protected]. ...

“I dealt with Eleanor Leaver and found her to ......”

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Jul 20,2022
Minithumbup
By: 'Brendan'
Jul 20,2022
0 people found
this helpful
I dealt with Eleanor Leaver and found her to be exceptionally efficient and helpful. She provided prompt responses and followed up my queries and requests for assistance promptly. I would highly recommend X1 Lettings. Thanks Eleanor. Brendan....
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By: X1 Lettings
Jul 25, 2022
View all comments (1)
Good morning, Thank you so much for taking the time to leave this lovely review. We are so pleased to hear that you had such a great experience with Eleanor, she really is an asset to the team. We will pass on your praises, she will be thrilled! ...

“Excellent personal service from Sarah at X1 L......”

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Jul 02,2022
Minithumbup
By: 'S Banait'
Jul 02,2022
0 people found
this helpful
Excellent personal service from Sarah at X1 Lettings. Consistently provides a prompt and efficient response to all communications, regardless of time of day of week…a rare commodity these days. Many thanks Sarah!...
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“Appreciation for Eleanor’s work...”

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Jul 01,2022
Minithumbup
By: 'Jam'
Jul 01,2022
0 people found
this helpful
I am planning to sell my property. Eleanor helps me a lot as always. She coordinated with my tenants and valuation company for me. She is professional and answer my queries promptly even she was on vacation. She has enthusiasm for her work. I am ...
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By: X1 Lettings
Jul 01, 2022
View all comments (1)
Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Eleanor – she really is a credit to the team! ? ...

“Stress Free Landlord...”

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Jun 26,2022
Minithumbup
By: 'Fodi'
Jun 26,2022
0 people found
this helpful
Sarah is always very responsive to calls and emails and is able to help with all issues or queries efficiently. Would definitely recommend X1 and Sarah to other Landlords for a stress free experience :)...
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By: X1 Lettings
Jun 27, 2022
View all comments (1)
Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Sarah – she really is a credit to the team! I hope you have a fantastic stay with X1 ? ...

“Thanks Ali Hussain and X1...”

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May 31,2022
Minithumbup
By: 'Winter Bamboo'
May 31,2022
0 people found
this helpful
Thanks Ali Hussain for his expert professional service. His prompt reply, to the point answer are always highly appreciated. In view of the Covid 19, It's so fortunate to have Ali and X1 Letting up holding their sincere and responsible attitude towards our landlord. Thanks again!...
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“Sarah Webster is a great account manager...”

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May 26,2022
Minithumbup
By: 'Luke'
May 26,2022
0 people found
this helpful
I have many buy to let properties and Sarah is one of the best account managers I have ever had. Great communication, always responsive. Cannot recommend highly enough!...
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“Thanks to Jessica Houghton. Really impressed ......”

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May 11,2022
Minithumbup
By: 'X1 THE GATEWAY LANDLORD'
May 11,2022
0 people found
this helpful
Thanks to Jessica Houghton. Really impressed by her professional & prompt services. She is always quick to respond to queries and take prompt actions. Strongly recommended !...
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“Eleanor has been excellent throughout our dea......”

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May 05,2022
Minithumbup
By: 'ziad'
May 05,2022
0 people found
this helpful
Eleanor has been excellent throughout our dealings. She is very efficient and helpful. She has been exceptional. 5 star service. Highly recommended....
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“Deeply impressed by the professional & prompt......”

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May 04,2022
Minithumbup
By: 'Chris Cheung'
May 04,2022
0 people found
this helpful
Deeply impressed by the professional & prompt services provided by Eleanor Leaver of X1! She responded to all my enquiries in a timely manner. She has quickly found a good tenant for me....
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By: Jake Nabi
May 05, 2022
View all comments (1)
Good afternoon Chris, Thank you very much for taking the time to leave us a review. We are really pleased to hear that Eleanor has been so helpful - she is such an asset to the team! Best wishes, X1 Lettings ...

“The professional services provided by Eleanor......”

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May 04,2022
Minithumbup
By: 'Quais Alojaiman'
May 04,2022
0 people found
this helpful
The professional services provided by Eleanor Leaver From X1 Management is superb. Knowing that her work standard is a part of this team makes it a relief....
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By: Jake Nabi
May 05, 2022
View all comments (1)
Good morning Quais, Thank you very much for taking the time to leave us a review. We are really pleased to hear that Eleanor has been so helpful - she is such an asset to the team! Best wishes, X1 Lettings ...

“Thank you Ali for all your hard work. Had iss......”

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Apr 30,2022
Minithumbup
By: 'Ho'
Apr 30,2022
0 people found
this helpful
Thank you Ali for all your hard work. Had issues with the Gateway waited near 5 years. You have worked so hard and because of you I'm staying with X1 Lettings....
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By: Jake Nabi
May 03, 2022
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Good morning, Thank you very much for taking the time to leave us a review. We are really pleased to hear that you have had a great experience with Ali! Best wishes, X1 Lettings ...
Staff picture Robert
Staff picture Caroline
Staff picture Melissa Green
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Staff picture Lorna McCracken
(2)
Staff picture Chris Martland
Staff picture Bradley
Staff picture Daniel
Staff picture Julia
Staff picture Sophie
Staff picture Jade

Tenant Fees

Overall Fees

Residentials

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £25pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Students

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £25pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
*

Last updated on 04/06/2019, 2:40 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 1:08 PM 25/11/2016 by Eve Addison

Awards won by X1 Sales and Lettings, Salford M50 2HA



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Branch - Manchester, Salford, M50

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