“Avoid William H brown...”
1 Star Review
Jun 03,2019
By:
'P.F'
Jun 03,2019
Branch: Norwich, 5 Bank Plain
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NR2
Branch: Norwich, 5 Bank Plain
Lettings (as a Tenant)
Postcode: NR2
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William H brown is the least professional organisation I have ever dealt with. Problems are listed:
-High admin fees even with mistakes on invoices and tenancy agreement
-Lied about emails they sent me in the past
-Promises never delivered including promised call backs numerous times and to arrange viewings
-Failed to give viewings. I travelled 7 hours from Devon for a viewing they said they would deliver. They didn't.
-Viewings for next tenants turned up unannounced.
Avoid this agency.
Comment on agent fees
As mentioned above we experienced high admin fees and suffered from mistakes on documents they sent us including date and name mix ups.
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