The London Room Agency
Canary Wharf, London, E14
1.3/5, 13 reviews
8% recommended

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“DEPOSIT!!!...”

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May 31,2019
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By: 'Marie'
May 31,2019
2 people found
this helpful
They do not respond back to any communication channel and don't pay back the deposit- if anyone wants to go to court together please let me know, I genuinely do not want to be fooled and want my money back as soon as possible
Comment on agent fees
baaaaaaaaaaaaaaaaaaaaaaaaaaaadddddddddd
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By: m
Mar 03, 2021
hi I would like to contact you directly to ask about this agent. My email is [email protected].
Could you please send me an email please?
I would really really reaaly appreciate it!!!!!!
Thank you
By: Patrick
Jun 17, 2019
Please make this e-mail and share here. We will discuss what to do next.
By: Marie
Jun 13, 2019
-Patrick, I will make an email address for this issue and share it with you soon, hope it works with comments in the website-
-J, do you have any sort of contact with them still? They are not responsive to us all
By: j
Jun 13, 2019
been with them for 2 years.
cleaner disappeared all the time. bailiff came as bills weren't paid.last week boiler broke down and the letting agent told us we have to call the landlord ourselves to sort out the problem.
they gave us the notice as landlord want to refurbish the house and change agency so I haven't paid the last month so we are even.
I saw other rooms within the agency and were dirty, no table or chairs, bin overloaded!!
they have been very fast with references tho!
By: Patrick
Jun 01, 2019
I'm also in the same situation! They haven't returned my deposit. How could I contact you? Together we will be stronger!

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Latest Reviews

View all Reviews 13
22nd Jan 2021
reviewed by 'J'
“Awful. No maintenance was ever done despite issues being reported. Appliances were on their last legs - he knew the ......”
10th Jul 2020
reviewed by 'John'
“Deposit not returnedAll you read here is trueThe agent disappearedMy lawyer said that he managed to contact him and they (......”
21st Jan 2020
reviewed by 'Francesco'
“Never answered back to phone calls and emails, didn't give the deposit back.Don't go with this agency because they ......”
5th Nov 2019
reviewed by 'PT'
“BEWARE - The reviews you have read about this agency is true. They are crooksI am a landlord and my ......”
19th Jul 2019
reviewed by 'PPTIB'
“I lived in Canary Wharf in a room for five months. I left my room in a normal condition and ......”
14th Jun 2019
reviewed by 'Curtis'
“Lived in a flat rented out by these guys for 2 years. Things got a little odd in the first year ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

The London Room Agency
52 Cannon Workshops, Cannon Drive
London
Greater London
E14 4AS
020 3667 2088

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Review statistics
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0 1 1 11 0 0 0 0 0 0
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“Awful. No maintenance was ever done despite ......”

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Jan 22,2021
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By: 'J'
Jan 22,2021
4 people found
this helpful
Awful. No maintenance was ever done despite issues being reported. Appliances were on their last legs - he knew the oven was broken for months and did nothing about it. Anthony verbally abused me over the phone and it took 3x of me telling him ...
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By: MC
Apr 23, 2021
View all comments (3)
Hiya J, I have experience with this scammers. I was renting a place in 2019 manged TLRA, still missing my deposit. I suggest leave that place and claim your deposit before you need to start a lawsuit against them, as I need to do. As I see your comment, do you know if the still have offices on London, 52 Cannon Workshops, Cannon Drive?, as been closed when I've been chasing this people to have my money back. Also, I recent realised they joined Telegram. Wish you the best. ...

“Deposit not returnedAll you read here is tr......”

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Jul 10,2020
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Anthony
By: 'John'
Jul 10,2020
0 people found
this helpful
Deposit not returned All you read here is true The agent disappeared My lawyer said that he managed to contact him and they (the agent) is fully aware of this. He said that he has 5 lawsuits against him already and if anything gonna happen, he ...
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By: ExTenant
Aug 04, 2020
View all comments (1)
Wow, the fact that they're so blatant about ripping people off without regard for the consequences is frankly as large an indictment against the failure of UK law to protect consumers against fraud as it is against them. Someone should do something about this. ...

“Never answered back to phone calls and emails......”

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Jan 21,2020
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Anthony
By: 'Francesco'
Jan 21,2020
0 people found
this helpful
Never answered back to phone calls and emails, didn't give the deposit back. Don't go with this agency because they are not professional and are a fraudulent agency. I'm going to have a court action....
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“BEWARE - The reviews you have read about this......”

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Nov 05,2019
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Anthony
By: 'PT'
Nov 05,2019
2 people found
this helpful
BEWARE - The reviews you have read about this agency is true. They are crooks I am a landlord and my apartment is leased to TLRA. Their rent is in arrears, they are clearly screening calls and not picking up my calls. Emails have been ...
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By: MC
Jul 19, 2021
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Hiya PT Lam. Could you give me your email?, need to talk. ...

“Deposit: Waiting for £900 since AUG2018...”

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Jul 19,2019
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By: 'PPTIB'
Jul 19,2019
0 people found
this helpful
I lived in Canary Wharf in a room for five months. I left my room in a normal condition and they failed to return my deposit of c. £900 since August 2018!! Please help me, what can I do? I am not a UK citizen...
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By: John
Jul 10, 2020
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Victor What happened? my lawyer said that it's useless and the company would just dissolve without paying out anything ...

“Uncommunicative, Lazy, No deposit...”

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Jun 14,2019
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Anthony
By: 'Curtis'
Jun 14,2019
3 people found
this helpful
Lived in a flat rented out by these guys for 2 years. Things got a little odd in the first year in as they made it clear they did not own the place so things like fixing the washing machine, leaking shower (which later caused huge ...
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Comment on agent fees
Bad, useless agency fees for about an hours work. They dont respect other estate agents trying to get a reference off them. Why should they be paid to not return code.
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“DEPOSIT!!!...”

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May 31,2019
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By: 'Marie'
May 31,2019
2 people found
this helpful
They do not respond back to any communication channel and don't pay back the deposit- if anyone wants to go to court together please let me know, I genuinely do not want to be fooled and want my money back as soon as possible...
read full review
Comment on agent fees
baaaaaaaaaaaaaaaaaaaaaaaaaaaadddddddddd
Feature review Comments (5) Report abuse Print review
Was this helpful? Yes
By: m
Mar 03, 2021
View all comments (5)
hi I would like to contact you directly to ask about this agent. My email is [email protected]. Could you please send me an email please? I would really really reaaly appreciate it!!!!!! Thank you ...

“Goes missing once they have your money...”

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May 30,2019
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By: 'Venus'
May 30,2019
3 people found
this helpful
They have not returned any deposit and is impossible to get in touch with. I have filed a court case for them failing to protect the deposit among other things, I'm trying my best to stop these people from doing over and over again but ...
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By: Mario
Sep 26, 2019
View all comments (3)
Hiya Venus, now I'm in the same situation as yours, a month and no response, I will use same legal actions. Thank for the page. Hope you are doing well and your case been solved already ...

“Not returned £1000 deposit!...”

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May 28,2019
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Anthony
By: 'Patrick'
May 28,2019
2 people found
this helpful
WARNING! Do not trust The London Room Agency! They have not returned me £1000 of deposit! I had been renting a room from them since September 2018. They told me I have to move out ASAP in March 2019 because the owner decided to sell the apartment and ...
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Comment on agent fees
Very bad, they have stolen my deposit
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“They do not refund deposit back...”

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Feb 28,2019
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Anthony
By: 'Suzanna'
Feb 28,2019
4 people found
this helpful
They DO NOT pay your deposit back, further more they closed this agency and opened a new one called: Associated Living LTD, I do not know the commercial name of the new one yet but will update you by the time I find out. I ...
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By: Balazs
Apr 27, 2019
View all comments (3)
I'm also one of they tanent, and they don't payed the Internet so plusnet stop working, today we received a letter says they don't paying electric bills either and probably they will shot down the electricity. What should I do? Can anybody help me with this situation? ...

“Agency run by thieves...”

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Feb 21,2019
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By: 'Peter'
Feb 21,2019
2 people found
this helpful
This agency is impossible to reach, never pick up the phone or reply to email, probably blocked our phone numbers. Been waiting for the deposit to be repaid for more than 4 months which doesn't appear to have been registered either I have been to the ...
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Comment on agent fees
the deposit is not supposed to be included in the fee...
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By: Patryk
May 28, 2019
View all comments (2)
WARNING! Do not trust The London Room Agency! They have not returned me £1000 of deposit! I had been renting a room from them since September 2018. They told me I have to move out ASAP in March 2019 because the owner decided to sell the apartment and my deposit (£1000) will be returned in 14 days as stated in the contract. Almost two months have passed since I moved out on 6th April and I have not seen any penny from them! They do not respond to calls. They do not respond to e-mails. T ...

“Fail to return Deposit...”

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Feb 01,2019
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By: 'James'
Feb 01,2019
1 people found
this helpful
90 days after I vacated a room in East India Dock I am still trying to recover my deposit of £1,000. The room was left in immaculate condition but i have constantly been fobbed off with staff illness, office reshuffle or any other reason they can think ...
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Comment on agent fees
£100 check out is excessive
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By: Natalia
Apr 09, 2019
View all comments (1)
It has been 2 months and they have still not returned my deposit of 900! The company doesn't respond to any forms of communication and is impossible to reach. ...

“Best agency I've had...”

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Sep 20,2018
Minithumbup
By: 'VP'
Sep 20,2018
1 people found
this helpful
Very responsive and responsible compared to other agencies I have come across. I got my room from viewing to getting the keys in 3 days. The service charge and rent are very competitive considering it's all inclusive including bi-weekly cleaning. Great online service as well. They ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by The London Room Agency, London E14 4AS



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