100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 18,2012
Oct 18,2012
33
people found
this helpful
this helpful
PLEASE DO NOT USE THEM, YOU WILL REGRET IT. I used them to let my property and have since switched and have finally got peace of mind about my property. Andrew Louis never answer their phone when you try to call, i left umpteen messages with my property manager who very rarely returned my calls, every time i went into the shop the staff were on their mobiles talking to whoever while phones were ringing away in the background, e-mails went unanswered, my tenant fell into arrears with the rent and Andrew Louis never even bothered to tell me, they had a couldn't care less attitude about my arrears and only chase arrears one day a week, Pam told me she was my property manager then when i had a problem, suddenly it was someone else who was my property manager, i had quotes done for repairs which were never forwarded to me so my tenant was without a washing machine for a good few weeks, they are complete amateurs at the letting game, there are much better agents out there, there's a fantastic one just around the corner from them in fact.
AVOID ANDREW LOUIS AT ALL COSTS.
AVOID ANDREW LOUIS AT ALL COSTS.
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Latest Reviews
30th Jan 2019
reviewed by 'Joanne'
18th Oct 2012
reviewed by 'Phil'
18th Feb 2012
reviewed by 'UnhappyTennant'
24th Jul 2011
reviewed by 'Mike'
Opening Hours
Address
Andrew Louis
19 Eccleston Street
Prescot,Liverpool
Merseyside
L34 5QA
0151 292 8880
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £600 | £600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 30,2019
Jan 30,2019
0
people found
this helpful
this helpful
As a first time buyer I was apprehensive about the whole process, fortunately I had a amaizing broker who calmly and reasured me through it all. It was stress free and I thank kiki for being so professional and reliable. I will be recommending to ...
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Comment on agent fees
Worth every penny
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Oct 18,2012
Oct 18,2012
33
people found
this helpful
this helpful
PLEASE DO NOT USE THEM, YOU WILL REGRET IT. I used them to let my property and have since switched and have finally got peace of mind about my property. Andrew Louis never answer their phone when you try to call, i left umpteen messages ...
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read full review
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Nov 09, 2012
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(1)
Thank you for your comments.
We are sorry to hear that you have experienced such a bad service from our property management services but we take great exception from your unfounded allegations that we do not care about our clients, we do have an internal complaints procedures online so did you report this complaint to our managing director?
If not, Can we kindly request that you send full details of your complaint to [email protected] so we can have the opportunity to investigate ...
Feb 18,2012
Feb 18,2012
33
people found
this helpful
this helpful
AVOID THEM LIKE THE PLAGUE!!!
I wish i had read this site before signing an agreement with andrew louis. We arrived at the rented property for our first day and noticed that there was no electricity supply, the gas was terminated and the heating for ...
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Feb 21, 2012
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(1)
We note your comments, these are unfounded. The Gas Safety Certificate is current and has been forwarded to yourself. Repair to the boiler was reported 14th February and our contractor attended the same day. The repair was booked in by the contractor to be carried out on 18th February 2012 and has confirmed this was completed. If you have a complaint regarding any services you have received, please follow our complaints procedure which can be located on our website www.andrewlouis.co.uk ...
Jul 24,2011
Jul 24,2011
1
people found
this helpful
this helpful
I have recently instructed Andrew Louis to rent my property in Rainhill. i have found there staff really helpful and they found me a tenant within 3 days of signing up with them.
I would highly recommend there services, they took care of everything for me ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
We are sorry to hear that you have experienced such a bad service from our property management services but we take great exception from your unfounded allegations that we do not care about our clients, we do have an internal complaints procedures online so did you report this complaint to our managing director?
If not, Can we kindly request that you send full details of your complaint to [email protected] so we can have the opportunity to investigate your complaint,.
We look forward to hearing from you.
Regards
Andrew Louis