91% sales valuation accuracy
98% sales fee satisfaction
83% lettings valuation accuracy
97% lettings fee satisfaction
May 20,2019
May 20,2019
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Moving house is meant to be the most stressful event in your life along with getting married and, if you are unlucky, divorced. In our situation this was not the case largely due to the service and support provided by Fine and Country (F&C). We came across F&C during the early stages of our house search, the point at which you have started looking but haven't really done much else such as put your own house on the market. After finding an initial property being sold by F&C we moved on to another house in our perfect location and immediately put in an offer. At this point we were all set to put our own house on the market with Purple Bricks, the online agency, but were impressed by the service provided by Reuben and his team during the search that we decided to put our faith in F&C as we needed a quick sale to then secure our dream move. To say this paid off would be an understatement, F&C had our house on the market within days of instruction, ensured that our price point was on the mark and managed the viewing process without issue. Within the first week we had two viewings booked one of which ended up buying our house. We could not have asked for a better outcome.
As with all moves we hit a few bumps in the road including funding issues on our buyers side and further negotiations post building survey all of which were managed professionally and fairly by F&C with our interests at heart. Furthermore, on the purchase of our new home we also hit issues mainly around the valuation of the property. F&C assisted by talking to our sellers agent and helping smooth the road to a successful conclusion. I fully appreciate that there is commission in the form of fees to be paid but the way in which F&C managed the whole process including, at times, an overzealous buyer and an overanxious seller (me) says as much about their ability to work with people as it does the actual sales process. On both counts F&C were exemplary going above and beyond our expectations. To this point we were more than happy to pay the sales fee as it was well and truly deserved. This is something I can honestly say have not experienced with other estate agents.
I would not hesitate in recommending F&C.
Thank you!
As with all moves we hit a few bumps in the road including funding issues on our buyers side and further negotiations post building survey all of which were managed professionally and fairly by F&C with our interests at heart. Furthermore, on the purchase of our new home we also hit issues mainly around the valuation of the property. F&C assisted by talking to our sellers agent and helping smooth the road to a successful conclusion. I fully appreciate that there is commission in the form of fees to be paid but the way in which F&C managed the whole process including, at times, an overzealous buyer and an overanxious seller (me) says as much about their ability to work with people as it does the actual sales process. On both counts F&C were exemplary going above and beyond our expectations. To this point we were more than happy to pay the sales fee as it was well and truly deserved. This is something I can honestly say have not experienced with other estate agents.
I would not hesitate in recommending F&C.
Thank you!
Comment on agent fees
Fees were good and well deserved
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Latest Reviews
13th Nov 2022
reviewed by 'Goncalo Cardoso'
14th Jan 2020
reviewed by 'sidney'
13th Sep 2019
reviewed by 'Michael'
11th Sep 2019
reviewed by 'Toni'
11th Sep 2019
reviewed by 'Fergus'
10th Sep 2019
reviewed by 'sophie'
Opening Hours
Address
Fine & Country
63 Violet Road
Bow,London
Greater London
E3 3FW
0203 861 8810
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 98% | £74,000 | £1,100,000 |
| Lettings | 83% | 97% | £1,243 | £6,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 18 | 0 | 22 | 1 | 29 | 2 | 28 | 0 | 3 | 0 |
Areas covered
- E1
- Bow
- E1W
- City
- E7
- Hackney
- E9
- Clapton
- E5
- Islington
- Wapping
- E8
- London Fields
- E3
- Shoreditch
- Whitechapel
- N1
- Victoria Park
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
Nov 13,2022
Nov 13,2022
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They represent unhetical clients and they do a poor control of the communication with them. They also do not follow on the contracts they write. absolutely horrible experience, keep away...
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Jan 14,2020
Jan 14,2020
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fine and country. are not the best in estate agency. very little on communication two viewings in 6 months. promise the earth but didn't fulfil their promise. charge you 300 pound extra for nothing, so if i was you i would sell your property with fine and ...
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Sep 13,2019
Sep 13,2019
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It was a pleasure to have worked with F&C during this homebuying process. Natasha and Jacob were always responsive, eager to help and keen to keep the process moving along. Thanks a lot, as well as anyone else helping out behind the scenes!
Would ...
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Sep 11,2019
Sep 11,2019
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Have used Fine and Country now for a couple of years and i have found them to be very responsive and professional. Really pleased with the way they managed viewings by corresponding with my tennants directly and arranging. Liam was very professional as were his ...
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Sep 11,2019
Sep 11,2019
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Very very helpful and always willing to chat whenever you need. Will definitely be recommending to other friends looking for flats....
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Sep 10,2019
Sep 10,2019
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It was a joy dealing with Natasha and the team, who were helpful and diligent throughout the process.
From organising viewings, to effectively guiding the sales process to exchange and completion, Natasha was one step ahead. Whenever I asked something, she already the answer!
I ...
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Sep 10,2019
Sep 10,2019
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We had a really great experience purchasing our house from Fine and Country.
From the outset when we first viewed the property with Jacob to dealing with vendor enquiries and negotiations with Natasha, these folks have been an absolute pleasure to deal with.
During the ...
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Sep 09,2019
Sep 09,2019
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Liam and the team at the East London fine and Country were fantastic, very responsive and always available which is really what you need when you're a first time renter!...
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Sep 09,2019
Sep 09,2019
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Liam helped us to find a very nice and demanded flat. He is a really reactive and a helpful agent. No doubt we are going to ask for his service again in the future! Great Job Liam!...
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Sep 07,2019
Sep 07,2019
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Jacob was great from start to finish, helped us get over the line with the property and was great to deal with....
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Sep 06,2019
Sep 06,2019
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Lovely experience with Jacob!! Always ready to help us, whatever time it is and whatever foolish question we ask (first time renting a flat...)
We are very grateful and happy in our new home, even more after the bottle of cava he left us as ...
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Sep 03,2019
Sep 03,2019
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It was a long haul, but all came good in the end. Thanks to all the agents at Fine and Country who I worked with in the past year, particularly Nicole, Natasha, Reuben and Jacob....
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Aug 31,2019
Aug 31,2019
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Natasha and Jacob have been extremely supportive and efficient. Responsive to all of my queries and really helpful to make this as smooth a transition as possible....
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Aug 22,2019
Aug 22,2019
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Highly pleased and impressed with their service so far. A big shout out and thanks to Reuben and Liam for their prompt delivery of bringing tenants with excellent management and support. Spot on and creative with their communication, tenant and landlord support going extra miles ...
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Jul 19,2019
Jul 19,2019
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We've recently bought the flat that we've been renting through F&C. Liam helped us on both transactions from start to finish and played a key part in ensuring that everything progressed smoothly. The sale closed just 2 months after we told Liam to contact our ...
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Jul 04,2019
Jul 04,2019
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Lovely experience with Jacob, great and easy communication and he was very accommodating with times for multiple viewings. Super happy with our new place!...
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Jul 04,2019
Jul 04,2019
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I can't thank Jacob and Natasha enough for their support throughout the purchase of our lovely home. We shall definitely be coming back to them when the time comes for us to sell....
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Jul 08, 2019
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Hi Kelly, Thank you for taking the time to leave feedback & we look forward to helping with your move in the future.
Reuben Jon MNAEA - Partner @ City Living F&C ...
Jun 26,2019
Jun 26,2019
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Liam is helpful and efficient. The whole renting process from house viewing to moving in was done smoothly in one and a half week. We were guided clearly through the process. He was patient in answering all our questions quickly right from during the house ...
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Jun 21,2019
Jun 21,2019
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Reliable, efficient service. Plus, we were always able to contact the team who were very helpful.
Plus when we picked up the keys we were also met with a lovely bottle of prosecco, and a welcome pack to make our house a home. Delighted!...
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Jun 20,2019
Jun 20,2019
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Natasha and Jacob were both excellent throughout, from initial valuation through to support in getting the exchange over the line. Extremely pleasant to deal with, prompt to respond to queries, and realistic in their guidance. Highly recommend....
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Jun 04,2019
Jun 04,2019
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Great support - I felt that the agent kept a balance between buyer and seller. So also as buyer I would feel comfortable using Natasha.
What impressed me the most was the quick turnaround. I asked to evaluate the flat in the morning and in ...
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Comment on agent fees
Agency fees are very competitive - but considering how easy the flat sold they were ok
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May 20,2019
May 20,2019
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Moving house is meant to be the most stressful event in your life along with getting married and, if you are unlucky, divorced. In our situation this was not the case largely due to the service and support provided by Fine and Country (F&C). ...
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Comment on agent fees
Fees were good and well deserved
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Apr 26,2019
Apr 26,2019
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An amazing team. Reassured us throughout what proved to be a complicated process.
Keep us updated and always responded to our questions.
My family and I want to thank Reuben, Jacob and Natasha in helping us find our new home.
Thank you so much....
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Apr 01,2019
Apr 01,2019
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Liam has been very friendly and helpful from the first call when we asked informations about a flat we saw online.
Low fees and responsive team. Now we moved and we are very happy...
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Mar 27,2019
Mar 27,2019
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Natasha was a great help when selling my property; although the price I got was not as much as I was looking for, she gave me guidance and I accepted a lower offer in order to sell during this market lull.
After finding a buyer, ...
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Comment on agent fees
Lowest fees on offer by some way.
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Mar 25,2019
Mar 25,2019
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Natasha was extremely helpful throughout my property purchase. See helped me negotiate a good price, responded to queries very quickly, and generally helped ensure that the process ran as smoothly as possible...
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Jan 29,2019
Jan 29,2019
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It was a real pleasure to meet Jacob. Right away he impressed us for being more than punctual and having a kind, sincere smile. Not only he patiently showed us around the property we were visiting, he demonstrated enthusiasm, answering all our questions and making ...
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Comment on agent fees
We didn't pay fees, because we were only visiting a property.
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Jan 15,2019
Jan 15,2019
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Nicholas and Liam found a tenant very quickly and kept me updated on the progress. I would use this agent again....
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Jan 08,2019
Jan 08,2019
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Fine & Country gave me a very professional & helpful service. Natasha Gill amazingly friendly & helpful. Would I recommend F&C. 100% Yes Super Service....
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Jan 08,2019
Jan 08,2019
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Want to say a huge thank you to Nick for all his help in securing us our perfect property! He was brilliant from the start, got in contact straight away and made a viewing for that day, he always replied to any questions or messages ...
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Comment on agent fees
It's worth paying the fee's for the service they provide you.
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Tenant Fees
Overall Fees
£0 (inc. VAT), Pay Upfront Last updated on 31/05/2019, 6:00 PM by Dawn Cunningham Senior Lettings ConsultantKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We have a robust internal complaints procedure that resolves the majority of matters.
In the event it does not, we are members of TPO & ARLA are are regulated as such.
Last updated at 4:59 PM 29/03/2019 by allAgents
In the event it does not, we are members of TPO & ARLA are are regulated as such.
