64% lettings valuation accuracy
93% lettings fee satisfaction
May 13,2019
May 13,2019
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Greenfield have been helpful, efficient and quick at replying to any questions we have. We moved with them the summer of 2018 from a different county. It was easy to book a viewing, sign contracts electronically rather than have to visit the branch, and arrange to pick up the keys.
We've now just completed a tenancy renewal for another year's lease and are still happy with their service. We go directly to the Landlord for any problems with the property but any questions we've had regarding the contract, fees etc. have all been dealt with by Greenfield. No complaints here and we would certainly recommend them to others.
We've now just completed a tenancy renewal for another year's lease and are still happy with their service. We go directly to the Landlord for any problems with the property but any questions we've had regarding the contract, fees etc. have all been dealt with by Greenfield. No complaints here and we would certainly recommend them to others.
Comment on agent fees
The fees we paid seemed to be in a similar ball park to other agents we've used before.
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Latest Reviews
29th Aug 2019
reviewed by 'Mark'
8th Jul 2019
reviewed by 'Laura'
25th Jun 2019
reviewed by 'Rajendra'
20th Jun 2019
reviewed by 'Robert'
8th Jun 2019
reviewed by 'John'
7th Jun 2019
reviewed by 'frank'
Opening Hours
Address
Greenfield Estate Agents
33 Coombe Road
New Malden,London
Surrey
KT3 4QN
020 8942 0900
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 64% | 93% | £765 | £1,540 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 15 | 0 | 18 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 29,2019
Aug 29,2019
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Greenfield certainly take care of their clients. Both Marc and Natasha have been very helpful in sorting out the admin and any issues that crop up....
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Jul 08,2019
Jul 08,2019
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We have been with a greenfield for 3 years now. Justine Feliciano is such a friendly person with a lovely personality and is always there when you need her. She responds to emails promptly and is always on the ball if you have an emergency. Natasha ...
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Jun 25,2019
Jun 25,2019
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Brilliant staff, very prompt and clear. Great service overall. Special thanks to Justine Feliciano and Natasha Craike. The staff have always managed to deal with queries in the best way possible. Thank you....
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Jun 20,2019
Jun 20,2019
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We are landlords who own a studio flat. The renewal of tenancy was carried out in an efficient and thorough manner by Greenfield....
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Jun 08,2019
Jun 08,2019
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Natasha has provided a very professional and efficient experience as part of renewing the property I rent. She has kept me informed at all times and I am very satisfied with the service she has provided meaning the renewal has been completed in good time ...
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Comment on agent fees
I have no comment to make on any fees as I have not been advised of any.
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Jun 03,2019
Jun 03,2019
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Contract renewed again this year and everything went fairly smoothly. There was a typo error in the original contract and confusion with figure of held deposit, however, all sorted quickly and new contracts quickly signed....
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Comment on agent fees
Greenfields reduced tenants charges to renew. Many thanks on their behalf.
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May 28,2019
May 28,2019
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Thank you to Georgina for a smooth experience adding my partner to the tenancy agreement. We appreciate your swift and friendly communication :-)...
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May 23,2019
May 23,2019
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Natasha was professional and responsive for facilitating the renewal of our tenant agreement. She answered the questions I had. Overall happy...
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Comment on agent fees
Fair
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May 22,2019
May 22,2019
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The renew process with greenfield was very easy and hassle free. Natasha was helpful with any queries we had.
We would definitely recommend greenfield....
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May 22,2019
May 22,2019
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We've only had good experience, professional and pleasant communications with all the staff. Natasha is very helpful and quick with her responses....
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Comment on agent fees
Average
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May 13,2019
May 13,2019
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Greenfield have been helpful, efficient and quick at replying to any questions we have. We moved with them the summer of 2018 from a different county. It was easy to book a viewing, sign contracts electronically rather than have to visit the branch, and arrange to ...
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Comment on agent fees
The fees we paid seemed to be in a similar ball park to other agents we've used before.
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Apr 18,2019
Apr 18,2019
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The good thing about this letting agency and my agent is that you feel you can contact them at any time about any problem and know you will get a speedy response and the problem will be solved. That makes being a tenant remarkably stress-free!...
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Apr 05,2019
Apr 05,2019
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Natasha dealt with the renewal of the tenancy contract in an efficient, polite and reliable manner and managed to renew the tenancy for another two years for my flat which is a great result. I'm extremely pleased about it....
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Comment on agent fees
Good
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Apr 04,2019
Apr 04,2019
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I have found the Renewing of our tenancy agreement quite easy and without any problems. Also I would like to thank all staff of Greenfields for their help if I have needed it .
Many Thanks...
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Comment on agent fees
Good
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Mar 28,2019
Mar 28,2019
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Natasha's responses always had a fast turnaround to my questions and were knowledgeable and comprehensive. I was always left with a sense of completion and clarity....
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Comment on agent fees
n / a really. I paid £100 for a renewal fee, which I believe is standard for the industry.
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Mar 27,2019
Mar 27,2019
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I am happy with Greenfield service for more than a decade now. Communication was quick and prompt response. Issues addressed professionally and efficiently. Already recommended to many friends....
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Comment on agent fees
Reasonable fees
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Mar 19,2019
Mar 19,2019
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I had a great experience with Georgina. She was very professional and helpful throughout the whole process. Very quick to answer emails and she kept me up to date with the progress of the application....
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Mar 18,2019
Mar 18,2019
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I've been genuinely please with Greenfield, they don't manage the property I rent but they do provide the contract and collect rent. I have rented a lot of properties all over the country and these are the only ones I have had no issue with. ...
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Comment on agent fees
Difficult to comment when this is about to be removed by law but I don’t feel like they take too much.
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Mar 11,2019
Mar 11,2019
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I've used Greenfield to manage my flat letting for nearly 10 years. I've always found the company and the staff reliable, helpful and diligent....
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Comment on agent fees
Extremely good value. Others have tempted me with larger rental income but would take away all benefit with heftier fees.
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Mar 07,2019
Mar 07,2019
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Moving house can be very stressful, however, dealing with Priya has made the process a real pleasure. She has been extremely helpful and always courteous and swift in her responses....
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Mar 06,2019
Mar 06,2019
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Greenfield on the whole have been brilliant and Priya personally has been punctual and extremely helpful throughout the experience.
We've been very happy with the whole relationship with Greenfield and their staff....
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Mar 01,2019
Mar 01,2019
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I have found all branches very helpfull, they always reply to emails very promptly & sort problems quickly. Would recommend their use....
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Comment on agent fees
Fees are reasonable
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Feb 21,2019
Feb 21,2019
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We are extremely happy with the service that Greenfield Estate Agency in the way they manage our property.
Regular check of the property done & a report is sent to us, any service issue with the flat or the tenants is addressed accordingly & we are kept ...
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Comment on agent fees
The fees are very reasonable, & worth their value.
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Feb 14,2019
Feb 14,2019
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My experience with this agency is very positive and very Professional.
Big thanks for Magdalena and Priya.
I will recommend greenfield agency!!!...
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Feb 06,2019
Feb 06,2019
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This has been our first experience with Greenfield estate agents and they have been great. They were very responsive and friendly at all times, they arranged multiple visits to the properties we wanted to see and helped us all the way through the process.
Both ...
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Comment on agent fees
Good
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Feb 06,2019
Feb 06,2019
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Thanks for the help in renewing. The process was seamless. The tenant and landlord responsibility in the contract is adequately explained....
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“Natasha was very attentive, friendly and professional. She is an asset to Greenfield. Thank you....”
Feb 05,2019
Feb 05,2019
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Natasha was very friendly, attentive and professional. She has a very kind helpful attitude to her work. She is an asset to Greenfield. Thank you...
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Comment on agent fees
Expensive for admin
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Feb 01,2019
Feb 01,2019
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I have dealt with Georgina during contract tenancy renewal. The process was very efficient in terms of negotiating time and effort. She followed my directions and secured the raised efficiently. I am thankfull to her professional work. I wish her and Greenfield all the best....
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Comment on agent fees
I am very satisfied with this agent performance.
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Jan 21,2019
Jan 21,2019
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I found Priya to be very efficient and professional in her approach and helpful with any queries we had in respect of our tenancy agreement....
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Jan 09,2019
Jan 09,2019
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You have always been very efficient, polite and very helpful and always willing to help. You dealt with all enquiries promptly.
Renewal of agreement was done with minimal disruption by Georgina. I like to thank her for all the help....
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Comment on agent fees
good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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