Liv Group
Head Office, Leeds, LS1
1/5, 10 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

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“Terrible....”

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May 03,2019
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By: 'Steven'
May 03,2019
1 people found
this helpful
I have been renting since 2013 and have never come across such complacency, lack of interest and poor customer service. Please avoid at all costs
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Latest Reviews

View all Reviews 10
31st Aug 2023
reviewed by 'MARTIN BARWELL'
“Today I lose £12000...I sought to buy a flat at 16 Silk Mill Elland.All I was seeking was indemnity against ......”
29th Mar 2022
reviewed by 'Joboj'
“OverviewReviewsServicesPhotosAboutReviews from the web1/5allAgents · 9 reviewsGoogle review summary2,4(112)Google reviewsAllwork8complaint8lift6tenancy6+6Sort byMost relevantNewestHighestLowestJoanne BorchertJoanne Borchert8 reviews·2 photosjust ......”
24th Mar 2021
reviewed by 'Sean'
“A truly shocking outfit. Charging me twice for after staircasing at when I try to explain Im happy to pay ......”
16th Mar 2021
reviewed by 'Kieron'
“Terrible mananging agent. don't care about the people that own or live in the building the manage. Lazy. like to ......”
19th Dec 2020
reviewed by 'Mark'
“I have been letting with them for a year and I would rather not move because of hassle... but I ......”
9th Jul 2020
reviewed by 'Daniel'
“I feel abit conned having to even give 1 star.This company have been nothing but trouble since the start of ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Liv Group
Whitehall Waterfront,2 Riverside Way
Leeds
West Yorkshire
LS1 4EH
0113 831 3300

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £1,000 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 4 0 0 0 0 0 5
Areas covered
Services offered
  • Sales
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Head Office, LS1
Leeds, LS1

“Today I lose £12000...I sought to buy a fla......”

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Aug 31,2023
Minithumbdown
By: 'MARTIN BARWELL'
Aug 31,2023
1 people found
this helpful
Today I lose £12000... I sought to buy a flat at 16 Silk Mill Elland.All I was seeking was indemnity against The Cladding Costs removals.Nobody is available to talk too and no-one accepts responsibility.My Solicitor is aghast at their service from their Solicitors.Liv......
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“OverviewReviewsServicesPhotosAboutReviews fr......”

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Mar 29,2022
Minithumbdown
By: 'Joboj'
Mar 29,2022
1 people found
this helpful
OverviewReviewsServicesPhotosAbout Reviews from the web 1/5allAgents · 9 reviews Google review summary 2,4 (112) Google reviews All work 8 complaint 8 lift 6 tenancy 6 +6 Sort by Most relevant Newest Highest Lowest Joanne Borchert Joanne Borchert 8 reviews·2 photos just nowNEW Shockingly inebt, one star undeserved. The Govt needs to regulate such cowboys. 9 months ...
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“A truly shocking outfit. Charging me twice fo......”

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Mar 24,2021
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Mark
By: 'Sean'
Mar 24,2021
0 people found
this helpful
A truly shocking outfit. Charging me twice for after staircasing at when I try to explain Im happy to pay the pro rata fee when adjusted (initial invoice not received) and they say no, hide behind a wall of silence then adjust my invoice to ...
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“Terrible mananging agent. don't care about t......”

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Mar 16,2021
Minithumbdown
By: 'Kieron'
Mar 16,2021
3 people found
this helpful
Terrible mananging agent. don't care about the people that own or live in the building the manage. Lazy. like to drop shock invoices on your for +20% of the service charges. 6 months late with the accounts. absolutely useless, rude and incompetent....
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“I have been letting with them for a year and ......”

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Dec 19,2020
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Belinda
By: 'Mark'
Dec 19,2020
1 people found
this helpful
I have been letting with them for a year and I would rather not move because of hassle... but I HAD TO! No WIFI for 4 months!!! I kept calling and calling and I always get the same answer, it is being sorted. How can a ...
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“I feel abit conned having to even give 1 star......”

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Jul 09,2020
Minithumbdown
By: 'Daniel'
Jul 09,2020
0 people found
this helpful
I feel abit conned having to even give 1 star. This company have been nothing but trouble since the start of my tenancy, The communication is absolutely awful. Emails aren't responded too and Phone calls aren't picked up. No one seems to want to take responsibility ...
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By: Shameem Clare
Jan 10, 2021
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Absolutely horrific customer service! I have never ever known a company like this. Rude! Never reply and the development is a mess. Avoid avoid avoid!!! ...

“This company is a mess, and Poor Organisation......”

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Jan 27,2020
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Mark
By: 'Wong'
Jan 27,2020
3 people found
this helpful
This company is a mess, and Poor Organisation. I'd suggest them stop adding fake positive reviews themselves. I've owned a flat A managed by them (unfortunately) since 2017, and have been paying service charges on time etc. I've bought another flat B in the same building ...
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“Terrible....”

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May 03,2019
Minithumbdown
By: 'Steven'
May 03,2019
1 people found
this helpful
I have been renting since 2013 and have never come across such complacency, lack of interest and poor customer service. Please avoid at all costs...
read full review
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“Terrible customer service...”

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Apr 17,2019
Minithumbdown
By: 'Scott'
Apr 17,2019
1 people found
this helpful
I have been renting properties as a tenant for almost a decade, and I can unequivocally state that Liv group are by far and away the worst letting agent I have had the misfortune of engaging with. Liv group actively avoided conducting much need upkeep ...
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“Poor service...”

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Jul 25,2018
Minithumbdown
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Belinda
By: 'Valeria'
Jul 25,2018
0 people found
this helpful
Rented an apartment for nine months with furniture, when I first contacted them they rented the apartment I was ready to pay for and ceased to reply to my emails so my flatmate contacted them to rent any apartment and ended up renting one of ...
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Comment on agent fees
Check out fees were stated in the contract and it also mentioned a cleaning fee but no price. End of tenancy cleaning came to 480 GBP when in London and other places they charge around 150-250 for the same service. Liv presented invoices from cleaning agents I feel taken advantege off. I reccomend changing cleaning services to one more beneficial to the tenant as they don´t care about the price because the don´t have pay it. I also reccomend to inform your tenants of the charges before presenting it to them unexpectedly as this cleaning fee is what I payed as a student for a monthly rent.
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By: D Joze
Nov 26, 2020
View all comments (2)
They are horrible! Managing the apartments based in they get enough complaints regarding an issue. 3 nights of black out in the communal area, pitch black foot path and entrance to the development! Residents walking to and from their apartments in total darkness for over 15 hours of darkness Daily in the past 3 days! They are only good in charging you the service charge. Terrible service! AVOID THEM! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Liv Group, Leeds LS1 4EH



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