50% sales valuation accuracy
60% sales fee satisfaction
May 02,2019
May 02,2019
0
people found
this helpful
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Initially they chased me to market my property. I listened to their big promises and signed the paperwork. I put the house on at the price they suggested and agreed a Boxing Day Boost. With only one viewing and initial feedback about the garden, it remained as was. On a second check-in with the same viewer they mentioned the location. I filled Agent in on the benefits of both the garden and the location and requested more than once to remove the awful grainy effect on the photos, these remained grainy even with further photos being taken. Without viewings I was reluctant to alter the price. The agreement was a weekly check in. This was rare and filled with excuses. On 7th March I suggested a £50k reduction. Over Easter I was talking to someone about my property and went on Rightmove to show them (property also on Zoopla and other platforms including their own) only to find, I was no longer listed. I then discovered an email a couple of days earlier stating 'they would no longer act on my behalf and did not want to over expose my property'. There are properties on way longer than mine. A new agent would be exposing my property in order to sell so this statement baffled me. My delay in chasing them was due to my father's accident and then death and my mother being rushed into hospital for tests. They were aware of my situation. Not a heartfelt company. Perhaps, if my property was a regular property, it would have been easy; simple terrace or semi in road of the same. But if you have a unique detached in a private lane not so for Fox and Sons. I feel so let down, hence this review. I feel they removed me so that I did not make their launch to sales figures look terrible.
Comment on agent fees
I paid no fee as there was no sale
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Latest Reviews
21st Dec 2021
reviewed by 'Buyer'
28th Jan 2021
reviewed by 'John'
12th Nov 2019
reviewed by 'Mike'
2nd May 2019
reviewed by 'Indigo'
5th Dec 2018
reviewed by 'Emma'
Opening Hours
Address
Fox & Sons
205 Preston Road, Preston Park, Brighton, East Sussex
Prestonpans,Brighton
East Sussex
BN1 6SA
01273 508761
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 60% | £260,000 | £542,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 1 | 1 | 1 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 21,2021
Dec 21,2021
1
people found
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Poor communication, multiple lies told, no updates, no call backs everything apart from the viewing was appalling. No one gave use the time of day unless we used their mortgage broker...
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Jan 15, 2022
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(1)
Hi guys, as you will see from the online conversation we had and e-mails we were in contact at least every 2 days for the entire 6 weeks that you were trying to buy the flat and then pulled out without telling us. I am not sure we were able to communicate any more than this and we wish you all the best on your other purchase. ...
Jan 28,2021
Jan 28,2021
0
people found
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very poor service from branch, no response to calls and no one interested in 6 months was for sale. they seem to not want to deal with and wanted me to go to auction which is not something that i wanted to do after that they ...
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Jan 28, 2021
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Hi John,
Thank you for your comments and I'm sorry you feel this way but please at least be truthful when on a public domain. As you are aware we dis-instructed ourselves after you made 2 of my colleagues cry due to your abusive nature towards them. You went on the market for more money than we recommended and then wouldn't listen when we advised you to reduce or trying a different method of selling which has worked well for flats like yours.
I honestly wish you all the best and hope it go ...
Dec 23,2019
Dec 23,2019
0
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Friendly, helpful and professional. Kept us updated through out the process and would definitely recommend. Also helped with mortgage advice, an all round good package....
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Nov 12,2019
Nov 12,2019
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Superb service throughout, easy to deal with and was always on the ball, thanks Aston. Would highly recommend to anyone....
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May 02,2019
May 02,2019
0
people found
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Initially they chased me to market my property. I listened to their big promises and signed the paperwork. I put the house on at the price they suggested and agreed a Boxing Day Boost. With only one viewing and initial feedback about the garden, it ...
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Comment on agent fees
I paid no fee as there was no sale
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Dec 05,2018
Dec 05,2018
0
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All the team were fantastic, they stuck by us the whole way, through the ups and downs. They appreciated how emotional and difficult a house selling can be. Thank you all so much....
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Comment on agent fees
Fees are great
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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