0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Oct 11,2012
Oct 11,2012
8
people found
this helpful
this helpful
These guys are crooks. I was conned into using Brigfords to sell my property. Richard came out to value my property and told me about a wonderful 90 day promotion they were running. "Sell your property within 90 days of it going onto the market and you will only pay the £210 fixed price marketing fees" I was required to sign prior to the 8th April 2012. No evidence or documents relating to the promotion were produced. I ended up signing an agreement with Brigfords on the 31st March which again did not relate to any promotion, I did ask Bobby McGeorge when I signed though and he assured me that the agreement did qualify for the promotion.
My property subsequently was sold in 60 days, great I thought!!! Countrywide have since invoiced me for the sum of £3600 and are refuting that I was subject to a 90 promotion and are holding me to the standard agreement. I have been issued a summons to go to county court and I intend to fight this!
Please note that since merging with Countrywide the reputation and professionalism of this trusted high street name has been damaged beyond repair. Dont just listen to me, if you check the reviews online you will note that they are the second worse estate agent in the country and have resorted to misleading and tricking honest trusting people into signing agreements with no intent of fulfilling their obligations.
Never mind Cowboy Builder's, these guys should be on "Cowboy Estate Agents".
DO NOT TRUST THEM!!!
My property subsequently was sold in 60 days, great I thought!!! Countrywide have since invoiced me for the sum of £3600 and are refuting that I was subject to a 90 promotion and are holding me to the standard agreement. I have been issued a summons to go to county court and I intend to fight this!
Please note that since merging with Countrywide the reputation and professionalism of this trusted high street name has been damaged beyond repair. Dont just listen to me, if you check the reviews online you will note that they are the second worse estate agent in the country and have resorted to misleading and tricking honest trusting people into signing agreements with no intent of fulfilling their obligations.
Never mind Cowboy Builder's, these guys should be on "Cowboy Estate Agents".
DO NOT TRUST THEM!!!
What agent could do to change your mind?
The agent provided me and my partner with information verbally which was later challenged by Countrywide. They did not honour the terms and conditions of the verbal agreement and a sum of ‚£3600 is in dispute. I am aware after some research that this amongst other tricks is becoming a trait for Brigfords and Countrywide to get people to sign agreements with them under false pretences! The conduct of Brigfords & Countrywide should be controlled from a legal point of view to ensure they are compliant and are providing a good service, which after research and my current experience I can say "They are not".Attached Filesnbsp;
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Latest Reviews
6th Feb 2021
reviewed by 'Louise Parkinson'
22nd Jul 2013
reviewed by 'Mike'
24th Jun 2013
reviewed by 'KFK'
11th Oct 2012
reviewed by 'Mr'
Opening Hours
Address
Bridgfords
48-49 The Galleries, Washington Centre
Washington
Tyne and Wear
NE38 7SD
01914 620 071
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 100% | 50% | £450 | £450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 21,2021
Jul 21,2021
0
people found
this helpful
this helpful
: Professionalism, Quality, Responsiveness
I used this Bridgfords branch to fully manage my property in south shields for around 4 years. They were fine when there was no issues with the tenants but as soon as they were called up on they were unprofessional, unresponsive, unorganised and ...
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Feb 06,2021
Feb 06,2021
1
people found
this helpful
this helpful
Terrible service! E mailed to say I had an interest in a property...no reply! Rang agent to say I'd had no reply, got an apology they hadn't got around to my email. I was the first person to express an interest in a rental ...
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Jul 22,2013
Jul 22,2013
4
people found
this helpful
this helpful
We got shown our property by a man named Kia. He said the property was owned by his "friend" (after speaking to the landlord, they had never met or spoken). He purposely opened the windows of the property to try to cover the smoke smell ...
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Sep 18, 2013
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(2)
As a business I believe you should be more concerned about the actual complaint than the name it appears under. If you reread my comment you'll see that I actually called the company several times to complain and received an abusive call back. Further complaints were not made because the landlord has chosen not to use bridgfords to manage the property.
Please tell me what part of the above comment is exaggerated. The landlord can confirm the information is correct and I have evidence of the pho ...
Jun 24,2013
Jun 24,2013
2
people found
this helpful
this helpful
I was not impressed with my experience with Bridgfords. The salesperson was very friendly until we signed, and then it was like a switch was flicked and he couldn't care less. The details they published of our house were incorrect, the photos they took were ...
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Oct 11,2012
Oct 11,2012
8
people found
this helpful
this helpful
These guys are crooks. I was conned into using Brigfords to sell my property. Richard came out to value my property and told me about a wonderful 90 day promotion they were running. "Sell your property within 90 days of it going onto the market and you ...
read full review
read full review
What agent could do to change your mind?
The agent provided me and my partner with information verbally which was later challenged by Countrywide. They did not honour the terms and conditions of the verbal agreement and a sum of ‚£3600 is in dispute. I am aware after some research that this amongst other tricks is becoming a trait for Brigfords and Countrywide to get people to sign agreements with them under false pretences! The conduct of Brigfords & Countrywide should be controlled from a legal point of view to ensure they are compliant and are providing a good service, which after research and my current experience I can say "They are not".Attached Filesnbsp;
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Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 9:33 AM 22/10/2019 by heather heather
