Liverpool, L9
4.8/5, 81 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“I recently aquired a rental property as the result of ......”

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Oct 10,2012
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Anne-Marie
By: 'John'
Oct 10,2012
1 people found
this helpful
I recently aquired a rental property as the result of a financial settlement. This property had previously been mismanaged by another agent and tennant. Needless to say it was in need of significant improvement and general tidying up as the result of a lengthy void period. Having conducted research, I found that Whitegates walton vale were market leaders in the area and decided to put their reputation to the test. I requested a rental valuation, top and bottom end and a report on what repairs and improvement were nessecary for me to fuilfil its full yield. This valuation was produced accurately and efficiently with a meticulous nature I have not been accustomed to in the managed letting field (it was realistic and to the point). I was even pointed in the right direction to the correct tradesmen to achieve the rental yield I wanted. I contacted these tradesmen and I was suprised with the realistic and reasonable nature of the quotes. As a result I used all those recommended after getting three quotes for each job. Even more impressive was the fact that each tradesman guaranteed to do the work within a week and would take direction from Whitegates walton vale on the availability of the keys. Within a week the property was ready for marketing. Every day I was provided with an update from the assigned member of staff and in less than seven days a property I believed was a void for at least six months from my aqusistion was rented at the full yield supplied by Whitegates after minimal financial outlay for time served tradesmaen. The service has been exceptional, the advice has been second to none and as I increase my portfollio I WILL BE USING WHITEGATES WALTON VALE. I have already and will continue to recommend this branch to anyone I know is a landlord.
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By: I. K. Cooper
Jan 26, 2016
Very interesting review from a WHITEGATES DIRECTOR! My experiences with the Woolton office have been quite the opposite. Inspection reports have been written solely from the tenant's view point (totally ignoring serious fire damage), late payments are the rule, not an exception additional money taken from our account without reason or discussion. DO NOT GO NEAR WHITEGATES
By: deb
Oct 11, 2012
Thank you for your time in writing this review. We are delighted that your experience with us has been a positive one.

Kind regards

Debbie Taylor
Director

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Latest Reviews

View all Reviews 81
29th Mar 2021
reviewed by 'Zara and Josh'
“We have been searching this crazy housing market for our family home , we almost gave up our search due to ......”
24th Feb 2021
reviewed by 'Marta M'
“I have already bought house with Whitegates Estate Agents. I view my new house on Saturday and on Tuesday I ......”
31st Jan 2021
reviewed by 'John T'
“Leanne and team have been BRILLIANT always on hand to give advice and support sold our house too days after ......”
13th Jan 2021
reviewed by 'Adheel'
“Used whitegates recently and Leeanne was really helpful in progressing things quickly. They kept my informed at all times. Thank ......”
13th Dec 2020
reviewed by 'Richard'
“Used Whitegates for purchase off my sons first property,a fantastic service and experience from start to finish completely professional ......”
11th Dec 2020
reviewed by 'Toni'
“Would highly recommend Whitegates Walton .. really helpful staff , couldn’t have done more for me and sold my house in 6 ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Whitegates Estate Agents
498 Rice Lane
Walton,Liverpool
Merseyside
L9 2BW
0151 523 0800

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £69,000 £90,000
Lettings 100% 99% £575 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
25 2 8 0 16 0 23 0 7 0
Areas covered
Services offered
  • Sales
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Mar 29,2021
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Leeanne
By: 'Zara and Josh'
Mar 29,2021
0 people found
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We have been searching this crazy housing market for our family home , we almost gave up our search due to the frustrations of poorly presented overpriced houses until we dealt with Leanne at white gates, after keeping us updated with houses to meet our criteria ...
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“I have already bought house with Whitegates E......”

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Feb 24,2021
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Leeanne
By: 'Marta M'
Feb 24,2021
0 people found
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I have already bought house with Whitegates Estate Agents. I view my new house on Saturday and on Tuesday I received news my offer was accepted. I love you Leeanne. She is lovely, friendly and very very fast. Team understands seller and buyer and do ...
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“Leanne and team have been BRILLIANT always on......”

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Jan 31,2021
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Leeanne
By: 'John T'
Jan 31,2021
2 people found
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Leanne and team have been BRILLIANT always on hand to give advice and support sold our house too days after it went on the market would recommend them to anyone who is thinking of selling...
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“Professional service...”

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Jan 13,2021
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Leeanne
By: 'Adheel'
Jan 13,2021
0 people found
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Used whitegates recently and Leeanne was really helpful in progressing things quickly. They kept my informed at all times. Thank you...
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“Used Whitegates for purchase off my sons firs......”

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Dec 13,2020
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By: 'Richard'
Dec 13,2020
0 people found
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Used Whitegates for purchase off my sons first property,a fantastic service and experience from start to finish completely professional and very easy to communicate with .5 stars Thank you...
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“Would highly recommend Whitegates Walton .. r......”

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Dec 11,2020
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Debbie
By: 'Toni'
Dec 11,2020
0 people found
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Would highly recommend Whitegates Walton .. really helpful staff , couldn’t have done more for me and sold my house in 6 days ..! Absolutely brilliant .....
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“First time buyer...”

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Oct 26,2020
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Leeanne
By: 'Ellie'
Oct 26,2020
0 people found
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Working with Leeanne to get my first home has been amazing. Leanne has been so helpful, professional and informative can't thank her enough. she's made the daunting process of buying a first home so much easier and has helped me so much with advice and ...
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“This is my first time dealing with whitegates......”

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Sep 24,2020
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Leeanne
By: 'Eileen'
Sep 24,2020
0 people found
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This is my first time dealing with whitegates and I found them friendly and very helpful We had viewed a property and rang to put an offer in. Leeanne rang the vendor to inform them and rang me back within 10 minutes to tell me the ...
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“Excellent service the best estate agents...”

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Jun 22,2018
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By: 'Z'
Jun 22,2018
0 people found
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James Laken from Whitegates Liverpool was an excellent estate agent a credit to his profession. He took time to listen to me and offer his advice and he also called me when he noticed I was about to be ripped off by another well known ...
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Excellent
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“Fast, efficient and very courteous.......”

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May 12,2018
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Anne-Marie
By: 'Mark'
May 12,2018
0 people found
this helpful
I don't usually do reviews, because it's hard to find a service that is worthy of a good one... Whitegates (Walton Vale) was recommended to me by a landlord who has dealt with them for some time,and won't use anybody else now...I have ...
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GOOD
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“I'm a landlord who has used Whitegates on many occasions ......”

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Aug 02,2017
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By: 'John'
Aug 02,2017
0 people found
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I'm a landlord who has used Whitegates on many occasions to buy, sell and rent property. I find them to be very knowledgable of the area in which I operate and they give me a professional, honest service. I would highly recommend this estate agency ...
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Comment on agent fees
Very reasonable fees in relation to the service they provide
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“I am a tenant of one of Whitegates properties and ......”

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Dec 16,2012
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By: 'Julie'
Dec 16,2012
0 people found
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I am a tenant of one of Whitegates properties and the staff have always been helpful and friendly with repairs and advice etc....
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“This is a relly friendly and professional agency, reliable and ......”

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Dec 16,2012
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By: 'Miriana'
Dec 16,2012
0 people found
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This is a relly friendly and professional agency, reliable and committed to providing good customer service. I have always been given feedbacks on queiries and response to issues. I would reccomend Whitegates as a professional and expert agency....
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“This is the first property ive bought and although I ......”

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Dec 13,2012
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By: 'Neil'
Dec 13,2012
0 people found
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This is the first property ive bought and although I was quite nervous at first im happy to say it was much easier than I thought. The girls at Whitegates were there to guide me through the whole process and I wouldnt hesitate in using ...
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“I am a Landlord and have used Whitegates Walton Vale ......”

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Dec 11,2012
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By: 'Kevin'
Dec 11,2012
1 people found
this helpful
I am a Landlord and have used Whitegates Walton Vale office Liverpool for the last 6 months. They assesed my property and found a suitable tenant in a fairly short space of time. Once the tenants had moved in they identified some minor buliding work that ...
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“I recently rented out my property with Whitegates & I received ......”

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Dec 07,2012
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Pam
By: 'John'
Dec 07,2012
0 people found
this helpful
I recently rented out my property with Whitegates & I received an overall excellent service. There were a few technical hiccups with certain processes, through no fault of anyones in particular, but Pamela worked tirelessly for me to address, and ultimately rectify, these issues. Displaying great ...
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“I have used Whitegates to find me tenants and manage ......”

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Dec 04,2012
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By: 'Joan'
Dec 04,2012
0 people found
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I have used Whitegates to find me tenants and manage my properties for around 12 months now. The staff are always extremely helpful and professional and I would not hesitate to recommend their services....
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“I've used Whitegates in Walton on a couple of occasions ......”

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Dec 03,2012
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By: 'Rob'
Dec 03,2012
0 people found
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I've used Whitegates in Walton on a couple of occasions now and found them to be efficient and professional on both occasions. I've dealt with the same girls each time and they always friendly and help wherever they can. Most importantly, they have found decent ...
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“Nicola was very efficient when valuing the property. AnneMarie took ......”

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Dec 03,2012
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By: 'Joan'
Dec 03,2012
0 people found
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Nicola was very efficient when valuing the property. AnneMarie took over the handling of the sale of the property. She has been very efficient throughout the sale process and went that extra mile to ensure the sale went through....
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“Anne-Marie was very helpful when I first met her at ......”

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Nov 30,2012
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Anne-Marie
By: 'Laura'
Nov 30,2012
0 people found
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Anne-Marie was very helpful when I first met her at whitegates, she gave me a lot of information and advice about the property I was interested in. Very friendly and pleasant staff I would recommend Anne Marie in the future....
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“I wish to provide feedback on the above candidates for ......”

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Nov 28,2012
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By: 'Jeanette'
Nov 28,2012
1 people found
this helpful
I wish to provide feedback on the above candidates for facilitating the purchase of my property. Firstly, as we all know, buying a property can be a stressful experience. With their expertise and superb customer service, the purchase was smooth and stress free. whenever I ...
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“From my very first contact with Whitegates everyone was extremely ......”

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Nov 27,2012
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By: 'Adi'
Nov 27,2012
0 people found
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From my very first contact with Whitegates everyone was extremely helpful, especially Nicola who primary dealt with my custom. Nothing was ever too much trouble and she seemed to bend over backwards to ensure the properties she found me all perfectly matched the requirements I ...
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“I have found both the above members of staff to ......”

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Nov 27,2012
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By: 'Vicki'
Nov 27,2012
0 people found
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I have found both the above members of staff to be excellent over the last 12 months. I had a tenant that was not paying rent and both these ladies went above and beyond to help me. They were constantly chasing the tenant and keeping me ...
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“I have been dealing with the team for some time ......”

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Nov 27,2012
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By: 'David'
Nov 27,2012
0 people found
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I have been dealing with the team for some time now, both renting and placing bids to buy property in the Liverpool area. At all times the team have been extremely helpful and informative demonstrating a high level of proffesionalism in their proffesion. The team ...
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“I have had many dealings with Whitegates Estate Agents, all ......”

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Nov 27,2012
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Debbie
By: 'Jess'
Nov 27,2012
1 people found
this helpful
I have had many dealings with Whitegates Estate Agents, all of which have been a very pleasant and positive experience. The girls were always polite and helpful. I would not hesitate in recommending Debbie and her staff to my friends and family....
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“The team have had a difficult time dealing with us ......”

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Nov 26,2012
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Nicola
By: 'Paul,'
Nov 26,2012
0 people found
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The team have had a difficult time dealing with us as there three partners to deal with!!!! Nicola knows her stuff and seems to have a handle on just about everything going on. Always helpful and knows exactly what to do with our account - ...
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“I received excellent customer service and felt important and respected, ......”

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Nov 26,2012
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By: 'jenny'
Nov 26,2012
0 people found
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I received excellent customer service and felt important and respected, as a first time buyer i was given all the information I needed and felt valued by Nicola ....
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“I would not hesitate in recommending Debbie to my friends ......”

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Nov 25,2012
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By: 'kate'
Nov 25,2012
1 people found
this helpful
I would not hesitate in recommending Debbie to my friends and family interested in looking to buy a property due to the great service I recieved....
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“The staff at the WALTON VALE are professional, curtious and ......”

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Nov 24,2012
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By: 'Cathy'
Nov 24,2012
0 people found
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The staff at the WALTON VALE are professional, curtious and are a pleasure to deal with. They are always available to deal with any queries i have either by email or phone. Would fully recommend using Whitegates Walton Vale to any person selling or letting ...
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“There have been a few things that have needed to ......”

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Nov 23,2012
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By: 'JG'
Nov 23,2012
0 people found
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There have been a few things that have needed to be sorted since moving into my property and I have found that Pam in particular has been fantastic in getting these things sorted for me. She has been extremely helpful and very friendly and has ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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