“Don't buy new development from Foxtons - go direct or use another agency...”
1 Star Review
Apr 19,2019
By:
'Stella'
Apr 19,2019
Branch: London, 30-32 Shepherds Bush Green
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: NW10
Branch: London, 30-32 Shepherds Bush Green
Sales (as a Buyer)
Postcode: NW10
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people found
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Have been trying to buy a Bellway property at the Acton Square development through Foxtons in Shepherds Bush. Absolutely useless service from Foxtons. Did nothing but harass me at the start of the search to the point of it being unbearable to speak to this lady. They don't listen intelligently when you actually give them interest. Didn't show all of the properties available. When I finally found one through working with Bellway (no help from Foxtons at all) they sat on vital emails (didn't use my updated contact information like I had asked them to) whilst I had told them to act on my behalf while I was on holiday and dealing with a family emergency for the day and then lost me the flat I had told them I was ready to offer on. Incompetent, lazy, insensitive service. They do not deserve a penny of commission from Bellway for this sale. The Bellway agents and the buyers are doing all the work here while Foxtons pick up the payments. Pointless using them. Buy through another agent if you can or direct from Bellway. Hinderance not a help.
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