Apr 18,2019
Apr 18,2019
4
people found
this helpful
this helpful
If there was a reward for worse estate agents they would win hands down. On the day I was moving into my new property Leaders canceled the move on me 4 times on the day because they had failed to complete my credit check even though I had sent them proof of my employment 3 times, which resulted in them making me pay 6 months worth of rent upfront, because no one can be bothered to do their job.
I moved in September 2018, and my heating was cut off for a month. Leaders had no idea who my gas and electric supplier was and this was apparently all the landlord's fault. I manage to get the contact details of the said landlord and she had no idea what was happening Leaders had never contacted her, I sat in a freezing house for a month for no reason. Leaders knew who my supplier was all along and tried to bill me £140 from the previous tenants or threaten to never turn my supply back on.
They also had an engineer come to the property to do maintenance, they failed to inform me of this. I ended having a phone call from the engineer that he was at the front door and wanted to be let in, I was at work at the time.
I called Leaders asking for certain details and they informed me they would email me the details by the end of that day, unsurprisingly they didn't I spent most of the next day trying to force them to give me said details it ended up taking me 8 hours for them to send me one email. I ended up calling them 4 times to be told that they will send it right away, I believe it would have been quicker for me to walk to their building and do it myself. And once I finally did get an email it was to tell me to wait, whilst they contact the landlord, to this day I'm still waiting for that email.
Leaders are very friendly when you're looking for a property but once they have your money they honestly don't care. Yet at the same time all estate agents are like this, no one cares and will try as hardest as they can to take all your money, so if your dealing with Leaders you will have to ring them every 5 mins to remind them to do their job and do try to get everything in writing because they do like to claim your lying often.
I moved in September 2018, and my heating was cut off for a month. Leaders had no idea who my gas and electric supplier was and this was apparently all the landlord's fault. I manage to get the contact details of the said landlord and she had no idea what was happening Leaders had never contacted her, I sat in a freezing house for a month for no reason. Leaders knew who my supplier was all along and tried to bill me £140 from the previous tenants or threaten to never turn my supply back on.
They also had an engineer come to the property to do maintenance, they failed to inform me of this. I ended having a phone call from the engineer that he was at the front door and wanted to be let in, I was at work at the time.
I called Leaders asking for certain details and they informed me they would email me the details by the end of that day, unsurprisingly they didn't I spent most of the next day trying to force them to give me said details it ended up taking me 8 hours for them to send me one email. I ended up calling them 4 times to be told that they will send it right away, I believe it would have been quicker for me to walk to their building and do it myself. And once I finally did get an email it was to tell me to wait, whilst they contact the landlord, to this day I'm still waiting for that email.
Leaders are very friendly when you're looking for a property but once they have your money they honestly don't care. Yet at the same time all estate agents are like this, no one cares and will try as hardest as they can to take all your money, so if your dealing with Leaders you will have to ring them every 5 mins to remind them to do their job and do try to get everything in writing because they do like to claim your lying often.
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Latest Reviews
18th Apr 2019
reviewed by 'Chelsea'
17th Apr 2019
reviewed by 'Russell'
Opening Hours
Address
Leaders
223 Nantwich Rd
Crewe
Cheshire
CW2 6BY
01270 581183
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
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Apr 18,2019
Apr 18,2019
4
people found
this helpful
this helpful
If there was a reward for worse estate agents they would win hands down. On the day I was moving into my new property Leaders canceled the move on me 4 times on the day because they had failed to complete my credit check even though ...
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Apr 17,2019
Apr 17,2019
2
people found
this helpful
this helpful
This describes how we are in the house and the agents attitude. We are now in our 6th day without heating or hot water. The agents attitude is disgusting it's like we're putting them out keep phoning to find out what is happening. Not once ...
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