Belvoir
Stoke on Trent, ST1
4.7/5, 26 reviews
92% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction

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“Never any problem with the agent...”

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Apr 18,2019
Minithumbup
By: 'Paul'
Apr 18,2019
0 people found
this helpful
Very good trustworthy and reliable agent used them for years never any issues and maintenance issues are addressed swiftly by them
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By: Ramona Hirschi
Apr 24, 2019
Thank you very much for your nice comments. Josie Humphreys, our Property Manager, deserves all this credit for her dedication to the job.

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Latest Reviews

View all Reviews 26
27th Nov 2024
reviewed by 'Ron'
“I highly recommend Belvoir Hanley for their professional and responsive service. In particular, I would like to recognise the input ......”
16th Oct 2024
reviewed by 'Helen'
“Belvoir Hanley have an amazing team and there to help and advise at anytime. They give me piece of mind ......”
4th Dec 2023
reviewed by 'Angela'
“What an excellent service from start to finish! Professional company providing excellent service. Well done! Thoroughly recommended....”
23rd Oct 2023
reviewed by 'Fiona'
“Excellent service and easy process. We were guided every step of the way with expertise. Sally and the team were ......”
20th Sep 2023
reviewed by 'Edward Bassett'
“The team managed three properties over many years and also sold two of them and dealt with problems professionally and ......”
10th Jul 2023
reviewed by 'peter'
“Very efficient with great comms. they helped at every stage and their fee structure is very competitive. We would definitely ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
8 Albion Street
Hanley,Stoke on Trent
Staffordshire
ST1 1QH
01782 478444

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £120,000 £120,000
Lettings 100% 90% £300 £925
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 9 1 3 0 0 0 5 0
Areas covered
  • ST1
  • Hanley
  • ST2
  • Werrington
  • ST3
  • Longton
  • ST6
  • Tunstall
  • ST8
  • Burslem
  • ST9
  • Leek
  • ST13
  • Endon
  • Bucknall
  • Birches Head
  • Biddulph
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Rankings
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“Highly Recommended...”

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Nov 27,2024
Minithumbup
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Cheryl
By: 'Ron'
Nov 27,2024
0 people found
this helpful
I highly recommend Belvoir Hanley for their professional and responsive service. In particular, I would like to recognise the input from Cheryl as she regularly went the extra mile to ensure the process was progressing....
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“Belvoir Hanley have an amazing team and there......”

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Oct 16,2024
Minithumbup
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Josie
By: 'Helen'
Oct 16,2024
0 people found
this helpful
Belvoir Hanley have an amazing team and there to help and advise at anytime. They give me piece of mind as a landlord...
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“What an excellent service from start to finis......”

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Dec 04,2023
Minithumbup
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Charlie
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Josie
By: 'Angela'
Dec 04,2023
0 people found
this helpful
What an excellent service from start to finish! Professional company providing excellent service. Well done! Thoroughly recommended....
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“Excellent service...”

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Oct 23,2023
Minithumbup
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Sally
By: 'Fiona'
Oct 23,2023
0 people found
this helpful
Excellent service and easy process. We were guided every step of the way with expertise. Sally and the team were a pleasure to deal with and made a complicated process relatively easy. Loved dealing with the team....
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“Quality service...”

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Sep 20,2023
Minithumbup
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Ramona
By: 'Edward Bassett'
Sep 20,2023
0 people found
this helpful
The team managed three properties over many years and also sold two of them and dealt with problems professionally and efficiently. Special mention to Josie who always found a work around. Good people who care about landlords and tenants equally....
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“top agency...”

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Jul 10,2023
Minithumbup
By: 'peter'
Jul 10,2023
0 people found
this helpful
Very efficient with great comms. they helped at every stage and their fee structure is very competitive. We would definitely use them again....
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“Thank you for your exceptional support and service...”

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May 02,2023
Minithumbup
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Charlie
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Ramona
By: 'Nivi'
May 02,2023
0 people found
this helpful
Dear Belvoir Team, I wanted to take a moment to express my deepest gratitude for all the help and support you have provided me. Your unwavering support and dedicated assistance have been invaluable to me, especially during these turbulent times in the housing market. I ...
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By: Sandra Banks
May 10, 2023
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Thank you so much from all of us in the Lettings Team. It is so nice and uplifting to receive such lovely comments and appreciation of what we do. ...

“Love Belvoir!! They are very thorough with en......”

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Mar 13,2023
Minithumbup
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Josie
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Sandra
By: 'Temisan Ukubeyinje'
Mar 13,2023
0 people found
this helpful
Love Belvoir!! They are very thorough with ensuring the right tenant gets the right property and even the service during and after move-in is top notch. Great team...
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By: Sandra Banks
Mar 13, 2023
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Many thanks for your lovely review. ...

“Excellent Service...”

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Mar 02,2023
Minithumbup
By: 'Belloayodeji'
Mar 02,2023
0 people found
this helpful
Belvoir is very good at what they do. The service is 5 start and there properties are very neat and in good shape. They are friendly and attend to all details. They gave me a complimentary welcome pack which I really appreciate....
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“Truly excellent!...”

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Jan 08,2023
Minithumbup
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Ramona
By: 'Ruth and Nick'
Jan 08,2023
0 people found
this helpful
The Team at Belvoir Stoke-on-Trent has surpassed our expectations with their efficiency, tenacity and helpfulness. Ramona guided us wisely and generously at the outset. Josie has been outstandingly professional, effective and patient in helping us to prepare our property for the rental market. Sandra and ...
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By: Ramona Hirschi
Jan 11, 2023
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Thank you so much for taking the time to write such a detailed review. It is our pleasure to assist you and manage your properties, so thank you for your custom. ...

“Cheryl is amazing!...”

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Oct 21,2022
Minithumbup
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Cheryl
By: 'Adele'
Oct 21,2022
0 people found
this helpful
Cheryl has been an absolute delight throughout the entire process of me moving home from keeping me updated continuously, performing viewings at my home and taking me on viewings of my own at other properties. She is a real credit to your team, she is ...
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“The best agents we've found in the market....”

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Oct 18,2022
Minithumbup
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Charlie
By: 'Sophie'
Oct 18,2022
0 people found
this helpful
After so many problems with other agents we are now renting a house through Belvoir our first time using this agent and the process was so simple. Charlie was very informant kept us up to date with the application process. Polite and very patient thank ...
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By: Sandra Banks
Oct 18, 2022
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Hi Sophie, Thanks for your kind words. Great to know that Charlie is doing a great job! ...

“Absolutely amazing so supportive and helpful ......”

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Aug 22,2022
Minithumbup
By: 'rebecca'
Aug 22,2022
0 people found
this helpful
Absolutely amazing so supportive and helpful with regards to my new home. would absolutely recommend especially to first time house hunters....
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By: Sandra Banks
Aug 23, 2022
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Thank you for your review. Very much appreciated. ...

“Our experience with Belvoir began with the pu......”

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Jul 15,2022
Minithumbup
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Sandra
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Josie
By: 'W'
Jul 15,2022
0 people found
this helpful
Our experience with Belvoir began with the purchasing of the property and this is our second successful rental. Belvoir has assisted us every step of the way and provided professional and prompt advises to all our needs and everything work out smoothly. Well done and ...
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“A professional service....”

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Apr 08,2022
Minithumbup
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Ramona
By: 'Stephen'
Apr 08,2022
0 people found
this helpful
I have been impressed with Sandra and the team with their process and structure which builds my trust in Belvoir services. From initiation to completion which has not been easy has been a smooth process with detailed reporting where needed. I recommend Sandra and the ...
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“I think Belvoir are very good they have only ......”

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Mar 25,2022
Minithumbup
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Josie
By: 'Jane Tinsley'
Mar 25,2022
0 people found
this helpful
I think Belvoir are very good they have only been looking after my property since November and they have done all the repairs that I asked them to do I've just got a few more that need doing in the future ....
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“Heidi helped provide a really good service es......”

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Mar 09,2022
Minithumbup
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Heidi
By: 'Talha'
Mar 09,2022
0 people found
this helpful
Heidi helped provide a really good service especially with any issues relating to the property and remained in contact with me....
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“The folk at Belvoir have over the years prove......”

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Feb 22,2022
Minithumbup
By: 'Paul'
Feb 22,2022
0 people found
this helpful
The folk at Belvoir have over the years proved to be first class with letting and managing my properties. Highly recommended....
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“Sandra and the other lady at Belvoir Stoke on......”

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Jul 23,2021
Minithumbup
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Sandra
By: 'Happy customer'
Jul 23,2021
0 people found
this helpful
Sandra and the other lady at Belvoir Stoke on Trent are two really lovely people. They were so helpful with my whole rental application. They made me feel at ease and made the whole process so much easier. They always smiled and were chatty and ...
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“I would like to express my huge thanks to Ram......”

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Jul 11,2021
Minithumbup
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Ramona
By: 'Linda & Tim Butler'
Jul 11,2021
0 people found
this helpful
I would like to express my huge thanks to Ramona and her team at Belvoir Stoke on Trent, for finding a buyer for my house. When my daughter moved into her first home and after spending several days helping out, we decided the open plan ...
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“Never any problem with the agent...”

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Apr 18,2019
Minithumbup
By: 'Paul'
Apr 18,2019
0 people found
this helpful
Very good trustworthy and reliable agent used them for years never any issues and maintenance issues are addressed swiftly by them...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ramona Hirschi
Apr 24, 2019
View all comments (1)
Thank you very much for your nice comments. Josie Humphreys, our Property Manager, deserves all this credit for her dedication to the job. ...

“Excellent...”

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Mar 07,2019
Minithumbup
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Ramona
By: 'Jon'
Mar 07,2019
0 people found
this helpful
I have worked with a wide variety of Estate Agents ranging from small local independents through to national online giants. Belvoir! Stoke are a pleasure to work with from instruction right through to very speedy invoice payment. Highly recommended....
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“I have recently moved into a rented property from Belvoir. ......”

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Nov 27,2016
Minithumbup
By: 'storm'
Nov 27,2016
0 people found
this helpful
I have recently moved into a rented property from Belvoir. From enquiring about the property to the move in day, everything was straight forward. Staff at the branch were very helpful, the property its self is in a very good location, and is in very ...
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Comment on agent fees
Average
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“Poor when we moved in, now poor when we are ......”

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Oct 16,2015
Minithumbdown
By: 'Bigbecks'
Oct 16,2015
0 people found
this helpful
Poor when we moved in, now poor when we are moving out. The standard of property is bad and do not trust their photos. Taken years ago when the property had just been decorated. Pick everything up when you look around and make offers on ...
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“In my experience the worst agent I have ever had ......”

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Sep 11,2014
Minithumbdown
By: 'qwerty123456'
Sep 11,2014
1 people found
this helpful
In my experience the worst agent I have ever had to instruct. I own a portfolio of properties and deal with agencies all the time. Never has an agent turned around and said to me they do not wish to rent out my property any ...
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What agent could do to change your mind?
Not acted so abrupt Been empathetic to landlord needs Not been so pushy via email and so rude
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“Very professional and efficient. Took good photos and got the ......”

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Jan 10,2014
Minithumbup
By: 'Alex'
Jan 10,2014
0 people found
this helpful
Very professional and efficient. Took good photos and got the property let close to asking price after 3 days. Would use again from what I've seen so far. Cheers Alex...
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Staff picture Ramona
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Staff picture Josie
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Staff picture Sandra
(3)
No image available Matthew
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please write to Mrs Ramona Hirschi (Managing Director) via [email protected] with your complaint.
Last updated at 12:15 PM 25/02/2019 by allAgents

Awards won by Belvoir, Stoke on Trent ST1 1QH



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