67% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 13,2019
Apr 13,2019
0
people found
this helpful
this helpful
Turned up for viewing 10 min early and rang doorbell as instructed 3 times then waited until my allocated time rang doorbell 5 times no answer. Agency could not contact their agent to open flat or even turn up. I hope they know time and money are not just spend on their side but on the prospective tenants side equally not to mention incredible fees for renting yet another agency forgetting who is paying the rent and fees!
Comment on agent fees
Hard to say as they dont turn up but I would say a £50 reimbursement to me for my time will be fair!
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Latest Reviews
13th Apr 2019
reviewed by 'Disappointing'
19th Mar 2019
reviewed by 'Ansell'
29th Sep 2018
reviewed by 'Michelle'
Opening Hours
Address
Martin & Co
7-9 Repton Avenue
Ashford
Kent
TN23 3RX
01233 666500
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £725 | £795 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- TN23
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 13,2019
Apr 13,2019
0
people found
this helpful
this helpful
Turned up for viewing 10 min early and rang doorbell as instructed 3 times then waited until my allocated time rang doorbell 5 times no answer. Agency could not contact their agent to open flat or even turn up. I hope they know time and money are not ...
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Comment on agent fees
Hard to say as they dont turn up but I would say a £50 reimbursement to me for my time will be fair!
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Apr 15, 2019
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(1)
I have spoken to the negotiator that was conducting the viewing she was present throughout as she had a prior viewing at the same property. Our office called her to say that you were outside and told you to use the intercom to be let in, our negotiator released the door for you however when no one arrived she went out to investigate and no one was there, we do not know how you missed each other, however if you wish to re-book please call us. I am sorry you wasted your time however i am not sure ...
Mar 19,2019
Mar 19,2019
1
people found
this helpful
this helpful
The worse agency ever lied to us and money grabbing took money out of deposit for dust 50 and 100 for removal of one wall of wallpaper and told us landlord was selling property but found out that someone else moved in to property never fix problems ...
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Comment on agent fees
Bad
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Sep 29,2018
Sep 29,2018
5
people found
this helpful
this helpful
Extremely rude and aggressive staff. From the very start. They don't care they just want to argue.
Very serious risk to health that they refused to do anything about until we went into the office and refused to leave.
Threatened with violence by the director ...
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Vendor Fees
0%Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 19/10/2022, 4:52 PM by Kevin HallComplaints Procedure
We are members of the property ombudsman scheme. All complaints should be addressed to either the sales manager or lettings manager who will respond within 24 hours with a formal copy of our procedure.
Last updated at 3:52 PM 19/10/2022 by Kevin Hall
Kevin Hall
Director
Martin & Co Ashford