43% lettings valuation accuracy
45% lettings fee satisfaction
Oct 09,2012
Oct 09,2012
4
people found
this helpful
this helpful
Blundells is a joke
AVOID, AVOID, AVOID, AVOID, AVOID!!!!!!!!
I've read the other reviews on this site and agree with them all.
When they were unable to sell our property we decided to rent it through them paying the highest tariff for the complete property management service. For clarity I will list the issues we had within the first year.
1) Couldn't read the utility meters correctly (we had photographic proof) then refused to help sort out the mess when we started to get billed for services we hadn't used.
2) Failed to carry out their ¢â‚¬Ëœregular' house inspections until we complained (managed to get one in a year.
3) Following an offer to buy the house (brokered though Haybrooks note), failed to provide our tenant suitable notice which extended their tenancy and delayed our house sale. Apparently 3 days' notice was insufficient to arrange the alterations to tenancy agreements (please see below). This cost us another months management fee.
4) Despite being inflexible during problems with tenancy notice periods extended their contract with less than 24 hours' notice as tenant needed extra time to find another house (we couldn't and didn't want to throw the person out on the streets).
5) Difficult to contact, unclear when contacted
6) No consistency in service other than in their incompetence.
They are farce, shambolic and incompetent. I have never written on such review sites before but I feel I must implore everyone to avoid this company at all costs.
It's worth repeating
AVOID, AVOID, AVOID, AVOID, AVOID!!!!!!!!
AVOID, AVOID, AVOID, AVOID, AVOID!!!!!!!!
I've read the other reviews on this site and agree with them all.
When they were unable to sell our property we decided to rent it through them paying the highest tariff for the complete property management service. For clarity I will list the issues we had within the first year.
1) Couldn't read the utility meters correctly (we had photographic proof) then refused to help sort out the mess when we started to get billed for services we hadn't used.
2) Failed to carry out their ¢â‚¬Ëœregular' house inspections until we complained (managed to get one in a year.
3) Following an offer to buy the house (brokered though Haybrooks note), failed to provide our tenant suitable notice which extended their tenancy and delayed our house sale. Apparently 3 days' notice was insufficient to arrange the alterations to tenancy agreements (please see below). This cost us another months management fee.
4) Despite being inflexible during problems with tenancy notice periods extended their contract with less than 24 hours' notice as tenant needed extra time to find another house (we couldn't and didn't want to throw the person out on the streets).
5) Difficult to contact, unclear when contacted
6) No consistency in service other than in their incompetence.
They are farce, shambolic and incompetent. I have never written on such review sites before but I feel I must implore everyone to avoid this company at all costs.
It's worth repeating
AVOID, AVOID, AVOID, AVOID, AVOID!!!!!!!!
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Mar 09, 2020
Hi All, this is written to warn people how the ABUSE TENANTS RIGHTS be careful. When i moved in all 3 bins full of previous tenants rubbish, I had to sort it out. Bins digusting i had to pay to clean. Landlord refused to put up a curtain pole in bedroom. Countrywide pmc does their inspections. Got a no reply text at 17.03 one afternoon that next day inspection 9-5am thats illegal told them so and they changed it no apology nothing. Rachel from pmc countrywide did my inspection on 7th March 2020 at 9.49am and next started taking photos, only when i questioned her why and is this necessary she said 'landlord and agency asked for them you have no choice' she said this on several occasions when i kept asuming and mentioned data protection to which she said i still had no choice. Then when i confronted them via email saying this is unacceptable they said its done at inspection and consent given. RECORD CONVERSATIONS WITH THESE PEOPLE THEY LIE. Rachel lied, I'm a design Engineer degree qualified I'm 100% sure she did not ask permission. I know a lot of poor people live in Rotherham and English not strong but this is ABUSE. Shameful behaviour. I have email proof also if required.
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Latest Reviews
17th Feb 2021
reviewed by 'Craig'
7th Sep 2020
reviewed by 'Dr'
30th Aug 2020
reviewed by 'Larry'
1st Mar 2020
reviewed by 'Andrea'
Opening Hours
Address
Blundells
41 Middlewood Road
Hillsborough,Sheffield
South Yorkshire
S6 4GW
0114 358 2228
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 43% | 45% | £340 | £675 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 5 | 7 | 8 | 2 | 0 | 2 | 0 | 1 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 17,2021
Feb 17,2021
0
people found
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The service from the Hillsborough branch was fantastic when selling our property. And when we found our new home through the same branch, they got even better! Ensuring that we were kept up to date with any progress even when our solicitors were letting us ...
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Sep 07,2020
Sep 07,2020
0
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We are new to U.K and through Blundells at Sheffield we got to know about the property market here.
Marie from Blundells has been very polite and helped us at every step with our house hunt in Sheffield, sending e mails with properties as ...
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Aug 30,2020
Aug 30,2020
0
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Sarah was considerate and very forthcoming with information abou the houses we were interested in. After making an offer and began having problems with our solicitor she was our go to person for help. She gave advice on dealing with our solictor as well as ...
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Jun 01,2020
Jun 01,2020
0
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I used Blundells Hillsborough branch for the sale of my parents property.
Their service was excellent with great communication all the way through the sale to completion.
I personally need to mention how hard Sarah Hukin worked on this . She was a rock and I ...
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Mar 01,2020
Mar 01,2020
0
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From a landlords perspective they are absolutely terrible. They don’t even deserve 1 star. They held a bond for over 4 months despite continually chasing due to unpaid rent and also left my property with no power after mistakingly instructing the power supply to be changed. ...
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Feb 04,2020
Feb 04,2020
2
people found
this helpful
this helpful
If I could leave zero stars I would. Customer service from a landlord perspective are absolutely disgusting. Helen Marsh the brand manager couldn’t be more of a rude, unprofessional person. She s a complete fraud herself and her entire team.
Don’t waste your ...
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Aug 14,2019
Aug 14,2019
2
people found
this helpful
this helpful
Liars, scammers, purposely delaying things and the amount of distress and financial hardship they caused me is vile. Avoid like the plague!!!!...
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Jul 01,2019
Jul 01,2019
0
people found
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this helpful
Like to thank Kelly for all the help in getting us in to our new property. Great attitude really professional thanks again Ashley X Lisa ....
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“Me & my partner had the best experience with Kelly and was dealt with very well really helpful and made our move smoothly! Amazein lady! Thankyou...”
May 20,2019
May 20,2019
0
people found
this helpful
this helpful
Kelly is outstanding! Really knows how to help and deal with anything ! Kelly kind and caring very helpful always happy to help and had the best customer service! ! Thankyou Kelly
Meg & jason...
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Comment on agent fees
Exelent!
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May 14,2019
May 14,2019
0
people found
this helpful
this helpful
From start to finish of me moving in the customer service has been terrible,
When I wanted to view the property I made arrangements to drive 110 miles to see the property only for the property only to have my phone calls ignored bad then told ...
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Comment on agent fees
Abhorrently expensive
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Feb 11,2019
Feb 11,2019
0
people found
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this helpful
I just wanted to thanks blundells rent team again for the wonderful service they provided to me . I am very pleased with the service quick and professional and customer service team are very friendly and helpful....
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Feb 06,2019
Feb 06,2019
0
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this helpful
First time renting very helpful quick service excellent customer service she very professional I would definitely recommend her make my first ever rental unstressful so thank you...
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Comment on agent fees
Good
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Aug 31,2018
Aug 31,2018
4
people found
this helpful
this helpful
Absolutely mind-blowing incompetence and apathy at every stage of the process. Do not bother renting with Blundells- there are plenty of other agents out there who are worth your time. Blundells literally never answer the phone the first time you ring. You have to call ...
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Comment on agent fees
Extortionate. Can't get over the fact that we were charged over £100 to renew our contract- literally nothing on it changed, they just had to press print. When we queried this, they said it was to pay for legal assistance in drawing up the contract, which makes absolutely no sense in this context given that it was LITERALLY THE SAME DOCUMENT WITH A DIFFERENT DATE. Not to mention all the other fees that come with renting- the sooner these exploitative fees are banned the better.
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Sep 10, 2018
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Hi, I am so sorry you have had issues and I would like to investigate this further for you.... please could you email me the property address so I can look into this for you. Thank you ...
May 02,2018
May 02,2018
1
people found
this helpful
this helpful
I had an amazing experience with Blundells. Stayed in the property looked after by them for 4 years. They were always very cooperative and approachable....
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Comment on agent fees
Fees was reasonable. Service they give throughout your tenancy is really good so worth it. They always help in getting issues sorted in the property.
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Sep 20,2017
Sep 20,2017
0
people found
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I would like to say a big Thank-you to Christine Gifford, Hayley, Hollie and Allison for all their help with the sale of my house. David Green was my first point of contact and he made a great first impression, very friendly and knowledgeable. I ...
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Comment on agent fees
Very competitive.
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Aug 24,2017
Aug 24,2017
6
people found
this helpful
this helpful
Absolutely disgraceful. Took them a year and a half to get a fire replaced left us through winter without heating. When vacating the property they took our bond saying that the property was dirty and it wasnt. Plus they owed us rent and only gave ...
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Comment on agent fees
Rent was £450 and when we left they put it up To £525 Not worth it!.
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Aug 01,2017
Aug 01,2017
4
people found
this helpful
this helpful
Terrible. Did not answer phone calls at any time of the day. Emails were not responded to. No communication between staff so when I eventually did get called back there was conflicting information from different team members.
We haven't even viewed the house yet and ...
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Comment on agent fees
Didn't get that far.
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Jun 06,2017
Jun 06,2017
6
people found
this helpful
this helpful
Just taken over my mothers property and started dealing with them - they never answer the phone, do not seem to respond to emails and now their mailbox says it is full - I'm not surprised!! I don't live in Sheffield but have my own ...
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Jul 16, 2017
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Hello sue, I am so sorry you feel we are letting you down as agents on your mothers property, our intention is always to provide great customer service, and sound advice on our rental properties. Please could you email me your concerns so I can address this for you properly . Look forward to hearing from you soon ...
Mar 23,2017
Mar 23,2017
4
people found
this helpful
this helpful
If it would be possible to give this blanch and company 0 stars I would. Wrong information incompetent staff. The entire lot. I would advise anyone looking at this company to avoid them at all cost.
I spoke to a staff member to hand in my ...
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Comment on agent fees
Bad
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Jul 16, 2017
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Hello, I am sorry for the confusion over your notice. It is not part of our job to chase tenants for their notice. I have asked several times for you to forward me the original email but as yet I have not received it. Again apologies you feel on this occasion you have been mis informed ...
Mar 09,2017
Mar 09,2017
3
people found
this helpful
this helpful
The worse experience I have ever encountered by a company who do not care!! They are lazy, lie and are pretty much theifs! After moving out of the property over a month ago, I am still recieveing excuses after excuses about getting my deposit back! ...
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Comment on agent fees
Extortionate
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Sep 29,2016
Sep 29,2016
2
people found
this helpful
this helpful
I started working with Kelly Boot in December 2015 to purchase two rental properties in the Sheffield area. Kelly is priceless, she has accompanied me on all viewings and has given me excellent advice. Without this advice I would certainly have made bad property purchases which ...
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Comment on agent fees
Very good
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Aug 22,2016
Aug 22,2016
1
people found
this helpful
this helpful
I will never use Blundells again.
1. I was misinformed about fees. I thought I am to pay £200 when I signed a preliminary contract. Then I was told that the fee was £400. I wanted to cancel everything so the fee was reduced to £300 which is still ...
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What agent could do to change your mind?
Fees are very highAttached Filesnbsp;
Comment on agent fees
Fees are very high
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Jul 13,2016
Jul 13,2016
1
people found
this helpful
this helpful
Planning on renting my first home, found a property that looked great.
Was waiting on a young woman to contact the current tenants for a viewing this Saturday and no one has got back to me, I have tried contacting three times for an update ...
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What agent could do to change your mind?
I dont know what they were, didn't even get that far!Attached Filesnbsp;
Comment on agent fees
I dont know what they were, didn't even get that far!
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Jun 16,2016
Jun 16,2016
1
people found
this helpful
this helpful
I previously rented a property through Blundells, they did not really help with the process of moving. It took longer than we expected to move in and I had to do all the chasing up, as they never called me. I was satisfied with very ...
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Comment on agent fees
The agents fees we had to pay was overpriced, as we had look at may others that were lower. I wouldn't have minded paying so much if they were actually any good.
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Oct 08,2015
Oct 08,2015
1
people found
this helpful
this helpful
I previously rented a property through blundells, I was satisfied with most services I received. Although work or minor repairs that needed doing on the house failed to ever be carried out. (Eg carpets cleaned, oven overall cleaning of the housing when moved in). Then ...
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Comment on agent fees
The landlord was terrible any compliments about minor faults where never carried out! A verbal promise to "clean the carpets" was never carried out and now that's trying to be taken from the bond I placed down. The heating dial never got mended. The lino was scratched from previous tenant as cat decoration was horrid. Wasn't aloud to make the house feel homily. No nails or anything to even hang a mirror up. It was like living in their house how they wanted it to pay their mortgage. As it was my first time renting it will certainly be my last! And I would advise people to never trust the estate agents and landlord make sure everything is in writing with photographic evidence.
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May 13,2015
May 13,2015
0
people found
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this helpful
If you want to rent a house from a company who is unprofessional, can't be bothered to turn up to show you around a property or even phone you back then Blundells Hillsborough is the place for you. We arranged a viewing for a house ...
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Sep 09,2014
Sep 09,2014
0
people found
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this helpful
Renting a property with Blundells has been the most stressful experience of my life initially we were charges £490 for checks!! Then after them going back and forth adding more and more fees on I ended up paying £3000 to move into the property if i had ...
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What agent could do to change your mind?
FEES!!!!!Attached Filesnbsp;
Comment on agent fees
DISGUSTING - I have never paid so much to move into a property!!
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Jul 31,2014
Jul 31,2014
0
people found
this helpful
this helpful
Disgusting attitude talks to people like they are rubbish. Ok with you aslong as they are getting money out of you but when they owe you money. Don't deal with them wish I had seen all the bad reviews before dealing with them...
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Aug 06,2013
Aug 06,2013
3
people found
this helpful
this helpful
Turned up 20 mins late for a valuation appointment, offered no apology for lateness just greeted me as "oreyt pal" and when I challenged his lateness he shrugged his shoulders with a " so what" attitude, I told him I wasn't willing to give him my business ...
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Oct 09,2012
Oct 09,2012
4
people found
this helpful
this helpful
Blundells is a joke
AVOID, AVOID, AVOID, AVOID, AVOID!!!!!!!!
I've read the other reviews on this site and agree with them all.
When they were unable to sell our property we decided to rent it through them paying the highest tariff for the complete property ...
read full review
read full review
Was this helpful?
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Yes
Mar 09, 2020
View all comments
(1)
Hi All, this is written to warn people how the ABUSE TENANTS RIGHTS be careful. When i moved in all 3 bins full of previous tenants rubbish, I had to sort it out. Bins digusting i had to pay to clean. Landlord refused to put up a curtain pole in bedroom. Countrywide pmc does their inspections. Got a no reply text at 17.03 one afternoon that next day inspection 9-5am thats illegal told them so and they changed it no apology nothing. Rachel from pmc countrywide did my inspection on 7th March 2020 ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Letting Agent in S6 
