Exeter, EX4
2/5, 14 reviews
21% recommended
50% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction

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“I contacted Fulfords with regards to renting a property in ......”

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Oct 09,2012
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By: 'ExeterTenant'
Oct 09,2012
3 people found
this helpful
I contacted Fulfords with regards to renting a property in Exeter. At the viewing they tried to push me into signing immediately on promise of the fees being reduced. This didn't work for me at all, as I had to give notice on my existing property. I told them the next day I wasn't interested but the office also contacted me several times asking why I didn't want the property. Their fees are around £150 higher than most, around £500 for a couple just on fees (plus deposit). Not only this but they sent and continue to send me SMS messages, which I appear to have no way of stopping, despite me stating specifically I didn't want them on making an online enquiry.
What agent could do to change your mind?
-Be transparent on fees, don't offer a discount to sign earlier when it's obviously not worth it for the tenant -Don't spam and provide ways to unsubscribe to SMS (I'm sure this is not entirely legal)
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Latest Reviews

View all Reviews 14
10th Jan 2024
reviewed by 'Lauren'
“Fulfords have been very communicative and friendly during my process of trying to rent a property. Although I was not ......”
3rd Nov 2023
reviewed by 'Rental'
“Overall the service I received was good. Joshua Richards was particularly helpful. Lost a star as I had to chase ......”
31st Oct 2023
reviewed by 'Josephine'
“Was looking for accomodation near my workplace and Josh helped me a lot to find a house to rent.thumbs ......”
12th Jul 2023
reviewed by 'Ann'
“I've been trying to buy a house through Fulfords, Exeter with little success. The employee who did the viewing was ......”
3rd Feb 2020
reviewed by 'Sharon'
“What an awful company! All about the money NO customer relations at all! Bullies! Very pushy. Always tried to blame ......”
17th Jul 2019
reviewed by 'Daniel'
“There organising and accomadation during the sign up process was fine, but there were a couple of terms in the ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Fulfords
21 Cowick Street
Exeter
Devon
EX4 1AL
01392 308487

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 50% £335,000 £430,000
Lettings 100% 75% £1,250 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 2 2 0 1 0 2 0 6
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Helpful lettings agency...”

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Jan 10,2024
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Joshua
By: 'Lauren'
Jan 10,2024
0 people found
this helpful
Fulfords have been very communicative and friendly during my process of trying to rent a property. Although I was not able to get the property I was hoping to (through no fault of theirs) Joshua was extremely helpful and went above and beyond, and has ...
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“Good service...”

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Nov 03,2023
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Joshua
By: 'Rental'
Nov 03,2023
0 people found
this helpful
Overall the service I received was good. Joshua Richards was particularly helpful. Lost a star as I had to chase things up....
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“Miss...”

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Oct 31,2023
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Joshua
By: 'Josephine'
Oct 31,2023
0 people found
this helpful
Was looking for accomodation near my workplace and Josh helped me a lot to find a house to rent.thumbs up to fullfords...
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“Not the whole truth...”

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Jul 12,2023
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By: 'Ann'
Jul 12,2023
0 people found
this helpful
I've been trying to buy a house through Fulfords, Exeter with little success. The employee who did the viewing was dishonest when I said I was only interested if there was a chain of 2 or less. He also kept quiet about the fact that one ...
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“What an awful company! All about the money NO customer ......”

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Feb 03,2020
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By: 'Sharon'
Feb 03,2020
7 people found
this helpful
What an awful company! All about the money NO customer relations at all! Bullies! Very pushy. Always tried to blame others for there own incompetence! I DO NOT recommend. I'm glad I'm now in my forever home as I wont EVER have to use them ...
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“There organising and accomadation during the ......”

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Jul 17,2019
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By: 'Daniel'
Jul 17,2019
2 people found
this helpful
There organising and accomadation during the sign up process was fine, but there were a couple of terms in the contract which I questioned on additional fees for renewal, they told me they were not relevant and they were just the standard contract, and specifically ...
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“I was buying a property in Crediton by this company ......”

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Jun 16,2016
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By: 'Discetfull'
Jun 16,2016
7 people found
this helpful
I was buying a property in Crediton by this company but two weeks before the proposed exchange date of the contracts they told me the house was in probate , when questioned how long it had been in probate they did not know and then admitted ...
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“Buying a house through Fulfords was an extremely unpleasant experience. ......”

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Feb 14,2016
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Victoria
By: 'Martha'
Feb 14,2016
4 people found
this helpful
Buying a house through Fulfords was an extremely unpleasant experience. They did little to negotiate between vendor and buyer smoothly and in my opinion added significantly to the stress each party felt during this process. I would NOT recommend this branch of Fulfords to anyone ...
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“I am a tenant and my landlord is selling, I ......”

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May 12,2014
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By: 'hallie'
May 12,2014
4 people found
this helpful
I am a tenant and my landlord is selling, I found that fulfords were to full on calling and pestering daily. I left my property during tea time for 2.5hours whilst people viewed my house and having a small child this was very in appropriate ...
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“Buying a house is an extremely stressful situation that will ......”

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Sep 05,2013
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By: 'siesta'
Sep 05,2013
5 people found
this helpful
Buying a house is an extremely stressful situation that will potentially persist for months. This is why you need to know that you have a great team behind you that you can trust implicitly. When you get your house valued theres not really much choice ...
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What agent could do to change your mind?
More professional More local knowledge
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“Very unimpressed with Fulfords' Exeter branches. Since viewing a property ......”

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Apr 05,2013
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By: 'SH'
Apr 05,2013
3 people found
this helpful
Very unimpressed with Fulfords' Exeter branches. Since viewing a property through them I've been pestered with countless emails and telephone calls, despite having asked them several times to remove my details from their emailing/call list. They even decided they would pass my mobile number ...
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What agent could do to change your mind?
Stop sending me emails when I ask you to. Don't send emails to me that are addressed to some other person(!). Don't keep calling me, particularly after I have asked you not to. Don't pass my personal details on to other companies without my permission.
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“Avoid at all costs! We recently bought a property through ......”

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Dec 27,2012
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Adam
By: 'AVOID'
Dec 27,2012
9 people found
this helpful
Avoid at all costs! We recently bought a property through Fulfords. We were bullied, guzzumed, lied to consistently through the purchasing process. It was only through getting involved with the vendor did we even honestly know what was going on. I wouldn't recommend selling, purchasing, ...
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“STAY AWAY!!!After one viewing with Fulfords they took my ......”

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Nov 30,2012
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By: 'JiminiBoo'
Nov 30,2012
4 people found
this helpful
STAY AWAY!!! After one viewing with Fulfords they took my details and have been harassing me on a daily basis as they want my house to sell. I have told them 4 times by phone not to call me that I would NEVER sell with them. ...
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What agent could do to change your mind?
If they actually listened when I said NO - as they haven't that makes them as bad as a rapist
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“I contacted Fulfords with regards to renting a property in ......”

Share on :
Oct 09,2012
Minithumbdown
By: 'ExeterTenant'
Oct 09,2012
3 people found
this helpful
I contacted Fulfords with regards to renting a property in Exeter. At the viewing they tried to push me into signing immediately on promise of the fees being reduced. This didn't work for me at all, as I had to give notice on my existing ...
read full review
What agent could do to change your mind?
-Be transparent on fees, don't offer a discount to sign earlier when it's obviously not worth it for the tenant -Don't spam and provide ways to unsubscribe to SMS (I'm sure this is not entirely legal)
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Fulfords, Exeter EX4 1AL



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