0% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Apr 09,2019
Apr 09,2019
0
people found
this helpful
this helpful
We have been tenants in a property managed by Lisa for a number of years, and have always found her to be exceptionally quick at dealing with issues, very friendly and professional. Best property management we have come across from a number of flats we have been tenants in during our time in London!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
27th Oct 2021
reviewed by 'John'
28th Jun 2021
reviewed by 'Christine'
15th Apr 2021
reviewed by 'Ksenia'
7th Apr 2021
reviewed by 'Emanuela'
11th Oct 2020
reviewed by 'HAZHYMYRAT'
28th Jul 2020
reviewed by 'Emma'
Opening Hours
Address
Snellers
19-21 Richmond Road
Kingston Upon Thames
Surrey
KT2 5BW
020 8546 0505
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £950 | £2,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 16 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- KT2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Estate agents
Latest Properties
No Properties
Oct 27,2021
Oct 27,2021
0
people found
this helpful
this helpful
Worked with Tom and Simon on finding a new rental property in Kingston. In a difficult market Tom helped me quickly to find the perfect property that met all of our needs. Easy to set up viewings and knowledgable about the property and location.
Our ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 17, 2022
View all comments
(1)
Dear John. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Ria Burton, Customer Relations Team ...
Jun 28,2021
Jun 28,2021
0
people found
this helpful
this helpful
Hope goes the extra mile
She is efficient in all she does and she met all my requirements in securing my dream property in the area I wanted to live in.
She kept me updated throughout the whole process.
She is kind and caring. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15,2021
Apr 15,2021
0
people found
this helpful
this helpful
Very polite agency! Agent Hannah kindly helped us in our searchings. Thank you, Hannah for your job, you are amazing! Good luck !...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 19, 2021
View all comments
(1)
Dear Ksenia, Thank you so much for your 5* review regarding your experience with Hannah in our Kingston team. We wish you all the best in your new home. Kind regards, Sarah Tranter ...
Apr 07,2021
Apr 07,2021
0
people found
this helpful
this helpful
I would like to say thank you for the super support of Hope ! She is giving a great professional help in searching the perfect home for me and my family . I really appreciate her approach to renting a property. Well done Hope!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 19, 2021
View all comments
(1)
Dear Emanuela, Thank you for your lovely feedback regarding Hope and would like to wish you all the best in your new home. Kind regards, Sarah Tranter ...
Oct 11,2020
Oct 11,2020
0
people found
this helpful
this helpful
It was a great pleasure for us to cooperate with Kimberley and in general with the Snellers team, everything was very professional...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 10, 2020
View all comments
(1)
Dear Hazhymyrat, Thank you for your 5* review and I am pleased to hear you have had a great experience with Kimberley and our Snellers office. I will ensure that this is fed back to the team. Kind regards, Sarah Tranter ...
Jul 28,2020
Jul 28,2020
0
people found
this helpful
this helpful
This is the third year renting with Snellers and 2nd property. Been super helpful moving from one property to the other, as soon as Kim knew we were leaving our tenancy she helped us find a new place (we decided to leave 4 months in advance ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15,2020
Jan 15,2020
0
people found
this helpful
this helpful
Extremely professional, Pauline at Kingston, super helpful, extremely well informed - would highly recommend to anyone considering discussing rent review, securing a lease on a commercial property, assisting in the big issues - plain speaking....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 20,2019
Oct 20,2019
2
people found
this helpful
this helpful
Horrendous experience over 3 years of renting through them. Their property management team employ an extremely poor standard of tradespoeple, with no consideration to the property or the people living it, and with zero awareness of health and safety in genereral. The staff have misinformed and ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 08,2019
Sep 08,2019
0
people found
this helpful
this helpful
Never go to this estate agents they messed us around so much and have up a house that's barely liveable. Were still unable to re tify all the mistakes they've made....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2019
Aug 08,2019
0
people found
this helpful
this helpful
We recently rented the property from Snellers in Kingston. Everything was great, they made the process very easy and hassle-free. Main contact was Kimberley and she was great, helped us out with any paperwork issues we had and with all other questions that we had....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
Thanks a lot for your help over the years and we are impressed with your enthusiasm, dedication and professionalism. Keep up with the good work!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 14,2019
Jun 14,2019
0
people found
this helpful
this helpful
The experience of renting and moving in, with the help of Matt at Snellers, has been excellent. He's been quick to resolve any small issues we've had and happy to help at a moment's notice.
Thank you Matt!...
read full review
read full review
Was this helpful?
Yes
Yes
May 23,2019
May 23,2019
0
people found
this helpful
this helpful
Matt Brooks at Snellers, Kingston has been consistently helpful, friendly, punctual and transparent with regards to renewal fees etc.
He's always thorough with his communication and when assessing the property for any relevant work or issues that need addressing.
We have had excellent response times ...
read full review
read full review
Comment on agent fees
In line with expectation.
Was this helpful?
Yes
Yes
May 20,2019
May 20,2019
0
people found
this helpful
this helpful
Lisa Henderson from Snellers Management team has been interested in helping me to rent with Snellers Kingston. She is very personable and honest showing me the pros and the cons of each property that I was interested in. Extremely organized, followed up with leads and ...
read full review
read full review
Comment on agent fees
very satisfying
Was this helpful?
Yes
Yes
May 20,2019
May 20,2019
0
people found
this helpful
this helpful
Matt has been proactive in managing the property. He is approachable and helpful. He has been effective at resolving issues within the property when they arise and follows up after to ensure it is resolved and everything is good....
read full review
read full review
Was this helpful?
Yes
Yes
May 20,2019
May 20,2019
0
people found
this helpful
this helpful
I would highly recommend working with Lisa Henderson at Snellers. As I have had great experiences with Snellers before, Lisa brought an enthusiastic personality with any follow up concerns and questions I happened to have. My partner and I were so excited to call our ...
read full review
read full review
Comment on agent fees
Great
Was this helpful?
Yes
Yes
May 17,2019
May 17,2019
0
people found
this helpful
this helpful
Support and Property management 100% appreciated
Just to confirm that all team members that I have communicated and engaged with have been excellent from day 1.
Matt has most recently worked very effective to be closer with me to ensuring that we (my son and I) are ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 23,2019
Apr 23,2019
0
people found
this helpful
this helpful
I have dealt with Matt over some time and he has always provided a excellent and professional service as a property manager. He is swift in responding to any queries that I have had with my property....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 09,2019
Apr 09,2019
0
people found
this helpful
this helpful
We have been tenants in a property managed by Lisa for a number of years, and have always found her to be exceptionally quick at dealing with issues, very friendly and professional. Best property management we have come across from a number of flats we ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:46 AM 28/09/2021 by Robin Philpot
Best Letting Agent in Kingston Upon Thames 
