5 Star Review
Oct 13,2020
By:
'Abbie'
Oct 13,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M30
Lettings (as a Tenant)
Postcode: M30
0
people found
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Despite COVID-19 currently ruling the country, Barlow White took every step and precaution to make this as smooth a journey as possible. I am very pleased with the service I have received from Barlow White, mainly Kevin who has made my journey with the company ...
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“Amazing customer service...”
5 Star Review
Aug 04,2020
By:
'Michelle'
Aug 04,2020
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: M30
Lettings (as a Landlord)
Rent PCM: £750
Postcode: M30
2
people found
this helpful
Great customer service when renting out my property. Rebecca from rentals dealt with most and was a pleasure to deal with, always polite and professional and kept us in the loop from start to finish, willing to answer any questions we had. I 100% recommend as ...
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2
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5 Star Review
Mar 18,2020
By:
'KBPR'
Mar 18,2020
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: M6G
Lettings (as a Landlord)
Postcode: M6G
1
people found
this helpful
Excellent & professional service
Very accommodating and explained all pro's and cons
We would recommend BW to all interested parties...
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Comment on agent fees
good
1
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“Awful. The staff tell lies and the owner is a......”
1 Star Review
Mar 02,2020
By:
'Mrs'
Mar 02,2020
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: M30
Lettings (as a Tenant)
Rent PCM: £850
Postcode: M30
2
people found
this helpful
Awful. The staff tell lies and the owner is a charlatan. Not surprised really because if the owner(CW) was made of chocolate he would eat himself .
Let's hope they get investigated .......
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2
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“Very professional - kept us fully informed o......”
5 Star Review
Oct 09,2019
By:
'Nick'
Oct 09,2019
Services: Sales (as a Vendor)
Sold price: £280000
Would you recommend?: Yes
Postcode: M28
Sales (as a Vendor)
Sold price: £280000
Postcode: M28
1
people found
this helpful
Very professional - kept us fully informed of progress from start to completion and gave expert advice on the process...
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1
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“AVOID LIKE THE PLAGUE...”
1 Star Review
Jun 10,2019
By:
'Mrs'
Jun 10,2019
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: M28
Lettings (as a Tenant)
Rent PCM: £800
Postcode: M28
4
people found
this helpful
My experience was that this company is the worst I have had to deal with.
Rude & unprofessional staff.
*...
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Comment on agent fees
Bad
4
people found
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5 Star Review
Apr 06,2019
By:
'COOPER/GORTON'
Apr 06,2019
Services: Sales (as a Vendor)
Sold price: £155000
Would you recommend?: Yes
Postcode: M30
Sales (as a Vendor)
Sold price: £155000
Postcode: M30
0
people found
this helpful
Abby and Natalie have guided us through with help and advice at each step of selling my parents house . Always returned calls if not available and kept us updated with our sale process . Thank you ....
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Comment on agent fees
Had 2 options and could change to either depending on buyer .
0
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5 Star Review
Apr 05,2019
By:
'Michael'
Apr 05,2019
Services: Sales (as a Vendor)
Sold price: £84
Would you recommend?: Yes
Postcode: M26
Sales (as a Vendor)
Sold price: £84
Postcode: M26
0
people found
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My sister and I have used this branch of Barlow White on two occasions, both times we have had the best possible service.
All the staff are helpful, friendly and best of all, they are, super efficient.
They really get the job done!...
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Comment on agent fees
The fees are fair.
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5 Star Review
Apr 04,2019
By:
'Monton'
Apr 04,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M30
Sales (as a Vendor)
Postcode: M30
0
people found
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Very professional service, from start to finish. I felt confident that Paul and Abby would invest the time and energy needed to gain interest in the property and sell it enthusiastically. And that's what happened, with a full asking-price sale agreed within a couple of ...
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Comment on agent fees
Competitive fees.
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5 Star Review
Apr 04,2019
By:
'Monton'
Apr 04,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M30
Sales (as a Vendor)
Postcode: M30
0
people found
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Very professional service, from start to finish. I felt confident that Paul and Abby would invest the time and energy needed to gain interest in the property and sell it enthusiastically. And that's what happened, with a full asking-price sale agreed within a couple of ...
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Comment on agent fees
Competitive fees.
0
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5 Star Review
Apr 04,2019
By:
'Brian'
Apr 04,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M6
Sales (as a Vendor)
Postcode: M6
0
people found
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Great service from Barlow White - in a sellers market their no vendor fee deal is very appealing.
My dad has moved into an assisted living apartment and we were selling the family home. Barlow White gave us a hassle free and very professional service ...
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Comment on agent fees
Great deal in a sellers market
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5 Star Review
Mar 30,2019
By:
'JBM'
Mar 30,2019
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: M27
Sales (as a Buyer)
Postcode: M27
0
people found
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I have been dealing with Abby for the last few months on a property search. She is the most pleasant, patient, professional and efficient person I have had the pleasure of meeting in a long time......if I was looking to recruit people at the ...
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1 Star Review
Sep 20,2018
By:
'AAAAAAA'
Sep 20,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: AAAA
Lettings (as a Tenant)
Postcode: AAAA
2
people found
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horrible,
please no one rent or buy from them
you'll never see your deposit ever again.
they never help you with anything, and god for bid you need help...
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2
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“Dealing with this lady is nothing short of a nightmare.......”
1 Star Review
Jul 10,2017
By:
'Mrs'
Jul 10,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SALF
Lettings (as a Tenant)
Postcode: SALF
11
people found
this helpful
Dealing with this lady is nothing short of a nightmare.
Very rude and apart from telling lies she will be verbally abusive should you dare to criticize her.
Having dealt with estate agents for the best part of 30 years I can honestly say this company ...
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Comment on agent fees
Bad
11
people found
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“My son paid a deposit on a flat 2 weeks before ......”
1 Star Review
Nov 06,2015
By:
'Dissatisfied'
Nov 06,2015
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: M15
Lettings (Prospective customer)
Postcode: M15
5
people found
this helpful
My son paid a deposit on a flat 2 weeks before moving in. He was told two days before that the flat had been let to someone else. The "senior@ sales advisor stated in an email that he had been off a few days and had ...
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What agent could do to change your mind?
Employ people with a customer friendly attitude. Improve on integrity (have some).
Attached Filesnbsp;
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“Absolutely great customer service and positive approach, always on time ......”
5 Star Review
Oct 22,2015
By:
'DS'
Oct 22,2015
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: M50
Lettings (as a Tenant)
Rent PCM: £500
Postcode: M50
1
people found
this helpful
Absolutely great customer service and positive approach, always on time and with a smile.I had my viewing with Kevin and I can truly say he is a great and professional agent. I couldn't be any happier about the apartment! Whole process went very smooth ...
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Comment on agent fees
No hidden fees, great value!
1
people found
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“I contacted Barlow White as they are the 'management' company ......”
2 Star Review
Nov 11,2014
By:
'Disgruntled'
Nov 11,2014
Services: They manage our building
Rent PCM: £425
Would you recommend?: No
Postcode: M27
They manage our building
Rent PCM: £425
Postcode: M27
1
people found
this helpful
I contacted Barlow White as they are the 'management' company for the apartment block in which I reside. The member of staff I spoke with was incredibly unhelpful and had a terrible customer service attitude.
The staff were really not interested in the issues I ...
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What agent could do to change your mind?
The agent could of adopted a more friendly and approachable customer service attitude towards me. They could of also endeavoured to rectify the issues I brought to them, rather than just ignoring them for as long as possible.
Attached Filesnbsp;
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“People skill so bad they border on parody? Check!Outright ......”
1 Star Review
Jul 30,2013
By:
'GM'
Jul 30,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M30
Lettings (as a Tenant)
Postcode: M30
11
people found
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People skill so bad they border on parody? Check!
Outright insulting and condescending attitude? Check!
A liability for your company that will, with her repellant personality, cause you to hemorrhage tenants? Check!
Has no problem telling outright lies along with rest of the bile? Check?
...
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What agent could do to change your mind?
She could have been helpful, polite, accommodating, pleasant. Unfortunately she was none of those things, quite the opposite as it goes.
Attached Filesnbsp;
11
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“Absolutely the worst front end customer service I have ever ......”
1 Star Review
Nov 10,2012
By:
'DC'
Nov 10,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
14
people found
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Absolutely the worst front end customer service I have ever encountered. Rude and patronizing, this particular member of staff seemed to be going out of her way to deliver the lowest possible standard of customer service possible. Totally unwilling even to make a phone call ...
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What agent could do to change your mind?
Perhaps gone out of her way a little to deliver some customer satisfaction. For some reason she thought it was her place to chastise me on certain issues. It isn't. I expect polite, helpful and courteous service when I ring up the people whose wages my rent helps to pay. Unfortunately I don't believe this individual will ever posses those qualities.
Attached Filesnbsp;
14
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“Awful landlords. We were left without heating and hot water ......”
1 Star Review
Jul 12,2012
By:
'K'
Jul 12,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
14
people found
this helpful
Awful landlords. We were left without heating and hot water over Christmas for four weeks as they coulnt contact our landlord and wouldnt act without his authority only thought to offer us electric heaters the day before they eventually sent someone to fix it. Although ...
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What agent could do to change your mind?
The agent could and should invest in some customer service training for their manager. They should also thoroughly research their position by law before giving out incorrect information. Give tennants back the money they are owned. Have some manners.
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“Never sort out problems, found me an absoulute nightmare tennant, ......”
1 Star Review
Jun 09,2012
By:
'Miss'
Jun 09,2012
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
16
people found
this helpful
Never sort out problems, found me an absoulute nightmare tennant, major problems not dealt with, over charging for services, contractors sent out and quoted for repairs that were none existant. Terrible customer service. Ongoing problems after tennant has left not sorted out....
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16
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