Stanley and Partners
Burgess Hill, RH15
4/5, 21 reviews
67% recommended
80% lettings valuation accuracy
71% lettings fee satisfaction

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“Landlord support...”

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Apr 03,2019
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Jody
By: 'Terri'
Apr 03,2019
0 people found
this helpful
I recently had to replace a fence and took the opportunity to remove a tree at the same time. Jody visited the property and reassured the neighbours (who were concerned about security). Jody took care of obtaining quotes, and getting the work done promptly, in spite of high demand following a bad storm. She kept me informed throughout and saved me from trying to deal with this from a distance. Jody is always helpful and pleasant to deal with.
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Good
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Latest Reviews

View all Reviews 21
21st May 2022
reviewed by 'Josh&Emma'
“Shameful behaviour. Borderline harassment. No respect or care given to their tenants. Make excuses and have lied publicly in response ......”
30th Oct 2020
reviewed by 'Louise'
“Do not flatter yourselves as a company that nobody would leave a negative review.! You’re a rubbish, useless company. ......”
11th Jun 2020
reviewed by 'Kelly'
“I hadn't rented for over 16 years and so pleased never going to have to again! Overall very poor service by ......”
5th Jun 2020
reviewed by 'Derek'
“Jody is very helpful and professional and a pleasure to deal with. Have been with this company over five years....”
25th Feb 2020
reviewed by 'gisele'
“Our experience with Stanley & Partners through the services of Jody Courtney was extremely professional and made the acquiring of our ......”
10th Feb 2020
reviewed by 'Jane'
“We have used Stanley and Partners since 2012 and found them to be professional, thorough and friendly service. They offer sound ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Stanley and Partners
14 Station Road
Burgess Hill
West Sussex
RH15 9DQ
01444 235 611

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 80% 71% £750 £1,325
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 11 5 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Burgess Hill, RH15
Lewes, BN7

“Shameful behaviour. Borderline harassment. No respect or care given to ......”

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May 21,2022
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By: 'Josh&Emma'
May 21,2022
1 people found
this helpful
Shameful behaviour. Borderline harassment. No respect or care given to their tenants. Make excuses and have lied publicly in response to our Google review. We can evidence our review to be fact. We can evidence the utterly horrendous response to be lies. This agency clearly ...
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“Do not flatter yourselves as a company that n......”

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Oct 30,2020
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By: 'Louise'
Oct 30,2020
4 people found
this helpful
Do not flatter yourselves as a company that nobody would leave a negative review.! You’re a rubbish, useless company. I have been in touch with your company as a representative and you couldn’t more appalling....
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“Rented house...”

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Jun 11,2020
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Jody
By: 'Kelly'
Jun 11,2020
4 people found
this helpful
I hadn't rented for over 16 years and so pleased never going to have to again! Overall very poor service by Stanley and Partners. Jody was always very professional and courteous though and would action requests very promptly. The rent was extortionate for what was a ...
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“Jody is very helpful and professional and a p......”

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Jun 05,2020
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By: 'Derek'
Jun 05,2020
0 people found
this helpful
Jody is very helpful and professional and a pleasure to deal with. Have been with this company over five years....
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“Our experience with Stanley & Partners throug......”

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Feb 25,2020
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Jody
By: 'gisele'
Feb 25,2020
0 people found
this helpful
Our experience with Stanley & Partners through the services of Jody Courtney was extremely professional and made the acquiring of our new home a very pleasant and stress free time. We would certainly recommend these services to anyone looking for a rented home. Gisele & Ian Edwards...
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“We have used Stanley and Partners since 2012 ......”

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Feb 10,2020
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Jody
By: 'Jane'
Feb 10,2020
0 people found
this helpful
We have used Stanley and Partners since 2012 and found them to be professional, thorough and friendly service. They offer sound advice on property and tenant issues and be relied upon to respond to issues in a timely way. Good communication, fair rates, friendly service....
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“As a Landlady, I have used S&P to manage my p......”

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Jan 21,2020
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Jody
By: 'Saira'
Jan 21,2020
0 people found
this helpful
As a Landlady, I have used S&P to manage my property for many years. Joanna, Jodie and James have all shown utmost consistency in their commitment and professionalism. I would highly recommend them....
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“Read the small print in your contract...if yo......”

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Jan 13,2020
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james
By: 'Jeremy'
Jan 13,2020
1 people found
this helpful
Read the small print in your contract...if you have a pet you will lose 25% of your deposit. We had £300 of our security deposit held back despite leaving the property in immaculate condition we were charged approx £150 for a professional clean which was completely un ...
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“Helpful, efficient and friendly...”

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Nov 28,2019
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Jody
By: 'Jason'
Nov 28,2019
0 people found
this helpful
Very helpful and prompt to aid with any problems or concerns. Efficient with administration yet friendly in correspondence. I would be happy to rent with them again in the future and would be glad to recommend them to others. Jody, in particular, has been ace ...
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“Great service...”

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Nov 25,2019
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Joanna
By: 'Alice'
Nov 25,2019
0 people found
this helpful
Joanna Petty was my main contact and was always quick to respond to any email. We had no issues at all during our one year rental period with Stanley & Partners so great experience all in all!...
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“Excellent letting agent with first class cust......”

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Oct 25,2019
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By: 'Adam'
Oct 25,2019
0 people found
this helpful
Excellent letting agent with first class customer service. As a tenant they have always been helpful and friendly. 10 out of 10!...
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“Great letting agent, Jody is very efficient a......”

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Jul 25,2019
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Jody
By: 'Louise'
Jul 25,2019
0 people found
this helpful
Great letting agent, Jody is very efficient and informative and deals with maintenance issues in a timely fashion. We have been renting with Stanley & Partners for a few years now and they have been great!...
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“Very professional and friendly service and ca......”

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Jun 21,2019
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Jody
By: 'Claire'
Jun 21,2019
2 people found
this helpful
Very professional and friendly service and catered for all our needs. Would highly recommend. Jody and joanna are extremely helpful and a credit to there job....
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By: james stanley
Jun 24, 2019
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Thank you for your kind review. ...

“We would highly recommend this Agent...”

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Apr 12,2019
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Jody
By: 'Jeremy'
Apr 12,2019
0 people found
this helpful
Having just sold our property and decided to move into rented for the 1st time in nearly 15 years we were surprised to learn this is quite a thorough process but Jody has been really helpful throughout the whole process and been extremely efficient in answering ...
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Comment on agent fees
Good
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“Landlord support...”

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Apr 03,2019
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Jody
By: 'Terri'
Apr 03,2019
0 people found
this helpful
I recently had to replace a fence and took the opportunity to remove a tree at the same time. Jody visited the property and reassured the neighbours (who were concerned about security). Jody took care of obtaining quotes, and getting the work done promptly, in ...
read full review
Comment on agent fees
Good
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“First class service...”

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Mar 18,2019
Minithumbup
By: 'Ian'
Mar 18,2019
0 people found
this helpful
My wife and I needed to rent a property at short notice and Jody pulled out all the stops to make it happen. Arranging the viewing straight away, expediting the reference checks, meeting us out of hours in order to sign paperwork… the service was ...
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“Friendly and efficient...”

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Feb 08,2019
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Joanna
By: 'J'
Feb 08,2019
1 people found
this helpful
Joanna is very personable, professional and quick to respond to any concerns / issues we have had relating to the property. Our move was smooth which was great....
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“simplify your life and avoid this agency, i have nothing ......”

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Aug 03,2017
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james
By: 'ex-tenant'
Aug 03,2017
4 people found
this helpful
simplify your life and avoid this agency, i have nothing good to say about james stanley and his mean spirited nature...
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Comment on agent fees
as badf as it can be
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By: James Stanley
Sep 11, 2017
View all comments (1)
Sorry to hear you are unhappy "ex-tenant". I don't know which property or who you are so cant comment to put our side. All I can say is that we do act fairly but do expect the tenant to pay the rent on time and comply with their tenancy agreement. If a tenant wants to break a contract there are fees the owner incurs which are likely to be requested from the tenant which is fair when a tenant wants to break their contract. We are a fair firm and behave ethically - as mentioned hard to pu ...

“This is my first experience of renting for 30 years, so ......”

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Aug 22,2015
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Denise
By: 'Malcolm'
Aug 22,2015
1 people found
this helpful
This is my first experience of renting for 30 years, so I wasn't sure what to expect. I found Denise helpful, friendly and efficient....
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Comment on agent fees
I'm not experienced at renting, but the fees seemed reasonable to me.
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“I have used many agents and had good and bad ......”

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Jan 14,2015
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james
By: 'Jella'
Jan 14,2015
2 people found
this helpful
I have used many agents and had good and bad experiences, I always found James helpful and informative when renting through Stanley & Partners. I had a few issues with heating at the house and James was quick to respond and sorted everything out....
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“After some communication about a potential property, and a visit ......”

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Oct 02,2014
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james
By: 'CS'
Oct 02,2014
3 people found
this helpful
After some communication about a potential property, and a visit by my wife and I, I was informed I would be contacted following an inspection of the property in interest by the letting agent. I waiting for a reply, whilst in the meantime making a ...
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By: James Stanley
Jan 20, 2016
View all comments (2)
Sorry if our communications were not so good. Unfortunately making a low offer in a fast moving letting market may mean you lose the property. Paying rent in advance also at a low rent is not such an incentive to Landlords. The property was let at full price - apologies if we did not come back to you to say this. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Stanley and Partners, Burgess Hill RH15 9DQ



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