Huddersfield JWS, Huddersfield, HD1
3.7/5, 27 reviews
70% recommended
0% lettings valuation accuracy
20% lettings fee satisfaction

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“I have used Whitegates letting since 2005, but since my dealings ......”

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Oct 07,2012
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Emma
By: 'Mark'
Oct 07,2012
0 people found
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I have used Whitegates letting since 2005, but since my dealings with Chan & Emma over the past few months the level of service that I have received is fantastic. They have kept me up to date by phone with the progress of the new tenants moving in all the way along the process and have been open, approachable and efficient. I have dealt with may letting agents over the past decade both personally and professionally and these two have both been superb. Please keep it up! I would recommend.
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Latest Reviews

View all Reviews 27
24th Sep 2024
reviewed by 'Hudds3322'
“Whitegates caused damage to my property and had to be reported to the police.I would advise people not to ......”
28th May 2024
reviewed by 'Rodela'
“I have been living in a property for more than two years. They were not helpful when any issue went ......”
14th May 2024
reviewed by 'Terri'
“I would not recommend ANY dealings with this company. Rented years ago worst experience. They even attempted to reinstate direct ......”
27th Nov 2023
reviewed by 'Paul Chsrles Cook'
“I am a retired gentleman living with a disabled lady with mental health issues.I have been issued with a ......”
19th May 2022
reviewed by 'Steve Smith'
“Rude obnoxious dishonestRude, obnoxious crooks. Avoid at all costs Tracy has to be the rudest person I’ve ever dealt ......”
2nd Jul 2018
reviewed by 'Kara'
“Recently moved into a house using whitegates, cannot fault anything! The whole process was enjoyable and the whole team will ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Whitegates Estate Agents
64-66 John William Street
Huddersfield
West Yorkshire
HD1 1EH
01484 452314

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 20% £368 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 1 9 6 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Whitegates caused damage to my property and h......”

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Sep 24,2024
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By: 'Hudds3322'
Sep 24,2024
0 people found
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Whitegates caused damage to my property and had to be reported to the police. I would advise people not to use Whitegates....
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“Unprofessional agency...”

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May 28,2024
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Tracy
By: 'Rodela'
May 28,2024
0 people found
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I have been living in a property for more than two years. They were not helpful when any issue went around building. They just need money not customer satisfaction. Not recommended at all. I have rented from bramley and vanilla lettings before. Compare to whitegates ...
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“I would not recommend ANY dealings with this ......”

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May 14,2024
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Chan
By: 'Terri'
May 14,2024
0 people found
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I would not recommend ANY dealings with this company. Rented years ago worst experience. They even attempted to reinstate direct debit for rent 6 months after tenancy ended. Staff rude and unhelpful . Emily Baxter and Chan were by far the worst....
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“Retired well educated gentleman treated appallingly by low life spivs...”

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Nov 27,2023
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By: 'Paul Chsrles Cook'
Nov 27,2023
1 people found
this helpful
I am a retired gentleman living with a disabled lady with mental health issues.I have been issued with a Section 21, because I objected to them trudging around the house causing her upset.This is disability discrimination of the worst kind Mr Chan Khangura and ...
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“Worst agent for tenants avoid at all costs...”

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May 19,2022
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Tracy
By: 'Steve Smith'
May 19,2022
0 people found
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Rude obnoxious dishonest Rude, obnoxious crooks. Avoid at all costs Tracy has to be the rudest person I’ve ever dealt with she contacted a family mamber and shared details of our tenancy without my permission I am in the middle of reporting her abs ...
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“Amazing experience...”

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Jul 02,2018
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By: 'Kara'
Jul 02,2018
0 people found
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Recently moved into a house using whitegates, cannot fault anything! The whole process was enjoyable and the whole team will do anything to make sure your happy. Since I have moved in I have had a phone call and an email making sure I am ...
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Comment on agent fees
Good
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“Disrespectful....”

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Jun 18,2018
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By: 'Not'
Jun 18,2018
1 people found
this helpful
Absolutely disgusting and disrespectful workers, think they can speak to people differently because they don't speak the same language as them. No compassion or understanding nature. Felt insanely disrespected and spoken down to. Definitely do not recommend to foreigners as they have racist workers....
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“LANDLORDS BEWARE!!! In my opinion, after my experience, Whitegates are ......”

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Aug 02,2017
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By: 'abstract'
Aug 02,2017
2 people found
this helpful
LANDLORDS BEWARE!!! In my opinion, after my experience, Whitegates are the worst agent I have used in the entirety of being a landlord. They dispute correspondence took place when it did, which will be proven as it was electronic. They state they are unable to ...
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Comment on agent fees
Good - if job done correctly Bad - seeing as it wasn't. Who after all would want to pay to have their house destroyed!
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“My wife and I are posted overseas as I am ......”

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Dec 10,2012
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Chan
By: 'Sally'
Dec 10,2012
0 people found
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My wife and I are posted overseas as I am a serving member of HM Forces. We are very happy with the level of service that we are now receiving from Chan and Emma. We have had a few minor dramas with the property it ...
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“I have been a landlord for a while with Whitegates ......”

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Nov 29,2012
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Chan
By: 'James'
Nov 29,2012
0 people found
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I have been a landlord for a while with Whitegates Huddersfield and I can confirm their level of service is first class. Payments are always on time and issues are resolved with minimal fuss. I would definitely recommend a professional organisation such as Whitegates Huddersfield ...
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“Excellent service, prompt and professional, finding me a good tenant ......”

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Nov 14,2012
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Emma
By: 'Mike'
Nov 14,2012
0 people found
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Excellent service, prompt and professional, finding me a good tenant in a very short time. I would recommend Whitegates to any landlord....
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“I have used Whitegates for the past year and they ......”

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Nov 10,2012
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By: 'Rachel'
Nov 10,2012
0 people found
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I have used Whitegates for the past year and they dealt with my tenants moving out and brought in new tenants swiftly and without any problems. They did give their copy of the keys to the tenants though which was not wise! But apart from ...
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“Excellent polite landlard focussed service, no trying to sell services ......”

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Oct 26,2012
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Chan
By: 'RS'
Oct 26,2012
0 people found
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Excellent polite landlard focussed service, no trying to sell services I didn't need or want. Polite staff. Prompt identification of any issues....
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“Whitegates found me a new tenant very quickly. Emma sorted ......”

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Oct 19,2012
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By: 'L'
Oct 19,2012
0 people found
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Whitegates found me a new tenant very quickly. Emma sorted out all the paperwork very smoothly and gave good advice on how to organise a repair needed following the end of let of my previous tenant....
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“I have used Whitegates letting since 2005, but since my dealings ......”

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Oct 07,2012
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Emma
By: 'Mark'
Oct 07,2012
0 people found
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I have used Whitegates letting since 2005, but since my dealings with Chan & Emma over the past few months the level of service that I have received is fantastic. They have kept me up to date by phone with the progress of the new tenants moving ...
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“Right from the first enquiry we were dealt with professionally ......”

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Aug 19,2012
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By: 'Cath'
Aug 19,2012
0 people found
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Right from the first enquiry we were dealt with professionally and quickly - we had 2 viewings of the property. We received lots of advice from the staff there - not just Emma but some other staff also - and everyone was courteous and efficient. Paperwork ...
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“Great service. Kept me updates with feedback from viewings and ......”

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Aug 06,2012
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By: 'Eduardo'
Aug 06,2012
0 people found
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Great service. Kept me updates with feedback from viewings and helped me do what was necessary to find a tenant and even helped me arrange necessary works to the property. Monies paid over very promptly after the tenants moved in too. Highly impressed, would heartily ...
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“Whitegates have managed our property for 5 years and have always ......”

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Jul 29,2012
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Emma
By: 'Mike'
Jul 29,2012
0 people found
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Whitegates have managed our property for 5 years and have always been professional & responsive to our needs as landlord and recently have successfully managed an end of tenancy/finding new tenant which I'm pleased to say has been handled in their normal way - all as ...
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“When my son visited the house everything seem ok.when ......”

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Jul 22,2012
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By: 'Jill'
Jul 22,2012
3 people found
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When my son visited the house everything seem ok.when he moved in the freezer was broken the gardens looked like a scene out of jumanji and the kitchen cup boars were filthy.when I asked does anyone check them the estate agent said that ...
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What agent could do to change your mind?
They could have said sorry for a start but did not,also could of offered a small refund as my son has spent well over he's budget for the first month.
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By: Chan Khangura
Oct 25, 2012
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Dear Bobby, I have received your email below and am disappointed that you have not experienced a level of service one would hope to from a leading letting agent. I would be more than happy to discuss the matter and any issues you have, feel free to contact me directly on 01484 452314, 07720 678 227, or chan,[email protected] . I am unsure which property you have rented from ourselves, if you could provide further details that would help, customer feedback is very important for ours ...

“A very good service!...”

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Apr 27,2012
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By: 'Andrew'
Apr 27,2012
0 people found
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A very good service!...
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“I was very pleased with all the information i was ......”

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Apr 23,2012
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Emma
By: 'jade'
Apr 23,2012
0 people found
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I was very pleased with all the information i was provided with and the excellent level of service. As this was fairly new to me i had quite a few questions and Emma responded very quickly and helped me a great deal with the process....
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“I transferred to the UK from abroad and found the ......”

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Apr 19,2012
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By: 'Nathan'
Apr 19,2012
0 people found
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I transferred to the UK from abroad and found the referenced property during a short house hunting trip. Coordination of letting and payments were done remotely. There were no problems with the process and I was kept innformed throughout. When I arrived the property was ...
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“I have been a tenant with whitegats since Jan 2012. All ......”

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Mar 01,2012
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Emma
By: 'kafood'
Mar 01,2012
0 people found
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I have been a tenant with whitegats since Jan 2012. All the staff are very helpful. I have dealt with Amy, Janet and Emma mainly. i would recommend them....
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“I would like to leave a comment for Whitegates lettings ......”

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Feb 23,2012
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Alice
By: 'Aliceinwonderland'
Feb 23,2012
0 people found
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I would like to leave a comment for Whitegates lettings management really as I just felt quite annoyed to hear that you require a guarantor with a salary of £23,500 if your salary doesn't meet Whitegates criteria. This is unrealistic in this day n age everyone ...
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“I have dealt with Emma Colman at Whitegates Letting agents ......”

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Feb 09,2012
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Emma
By: 'Rebecca'
Feb 09,2012
1 people found
this helpful
I have dealt with Emma Colman at Whitegates Letting agents in Huddersfield. In the line of work i am in i deal with many letting agents in different areas and companys and i felt that Emma was especially helpful, she was very quick at responding ...
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“Positive: I was pleasantly surprised with the initial customer service ......”

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Feb 08,2012
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Emma
By: 'Pooja'
Feb 08,2012
0 people found
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Positive: I was pleasantly surprised with the initial customer service before I had seen any properties. They even called the day before asking if I had the correct postcode. The viewing was also very pleasant and despite running late they were very accommodative. The paperwork ...
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“In the 15 months of dealing with the lettings team at ......”

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Jan 13,2012
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By: 'Ian'
Jan 13,2012
0 people found
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In the 15 months of dealing with the lettings team at Huddersfield they have been the most accomodating and helpful. I have never had to wait for any length of time for answers to my questions, they were always freindly and always resolved any issues I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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