Bridges Estate Agents
Aldershot, GU11
3.9/5, 19 reviews
63% recommended
89% sales valuation accuracy
82% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction

“Glad not to have to use again...”

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Mar 30,2019
Minithumbdown
By: 'Never'
Mar 30,2019
1 people found
this helpful
We decided to use bridges thinking their aggressive sales tactics would ensure a quick sale, unfortunately this was far from the truth, they had agents showing the house who could not answer basic questions about the house due to a lack of perpeeation on their behalf and answering questions wrongly to prospective buyers additionally they played our house off against others they had listed, one further neighbour had exactly the same experience. Forever having to chase for info and then fed rubbish and told staff we're not in the office despite being outside seeing them sat at their desk they may have market space in aldershot but this is not due to quality of service - fill a room with monkeys and they will eventually produce something. I pity future customers. Never had a follow up call from their MD when we decided to delist after seeing the light would definitely not recommend.
Comment on agent fees
Average
Was this helpful? Yes
By: Roy woodfine
Apr 16, 2019
Reply is not factual, it was less than 5 months after terminating your contract we sold, other houses also did not sell and had our experience with poor unqualified views and he saw fit to complain to your management, Agents tasked to show our house that mislead viewers within 60 seconds of walking in the door , agents who couldn’t even describe an orangery. Try and cover yourselves in roses but for me your what one would put on roses.
By: James Baldry
Apr 16, 2019
Thank you for your feedback. It was a shame that out of all of the properties we had listed for sale in Cranmore Lane at the time, yours was one that we could not agree a sale on. Especially after generating what we consider to be a good number of viewings after you had failed to sell through another estate agent and the fact that against our advice, you chose to open the property to multiple estate agents in different towns to market (perhaps a testament of your belief about the productiveness of monkeys…….)

We are pleased to know that five months after our agreement terminated, you have now sold your property and we wish you luck in your new home.

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Opening Hours
Address

Bridges Estate Agents
67-69 High Street
Aldershot
Hampshire
GU11 1BY
01252 361501

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 82% £178,500 £665,000
Lettings 0% 25% £1,000 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 2 5 3 6 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Unprofessional behaviour no information about......”

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Dec 19,2020
Minithumbdown
By: 'Solomon'
Dec 19,2020
0 people found
this helpful
Unprofessional behaviour no information about properties and services rude behaviour and I don't think we need their services as too many agents are far better than this...
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By: Betty
Aug 13, 2022
View all comments (2)
Very poor, didn't help me at all and let me get a long way through the system into buying a property and then suggested to their seller that someone else should get it. I had already got a survery on the property too, so lost all the money I had spent. I went very quickly to another agent. Do not trust these people. Should be sacked or prosecuted. ...

“Stay Away...”

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Apr 24,2019
Minithumbdown
Richard
By: 'Paul'
Apr 24,2019
2 people found
this helpful
After having dealt with Bridges Letting Agent, I have had the most horrific customer service. First they tried to move me into a property that had health and safety issues, after I refused to move in they then charged me a second admin fee to ...
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Comment on agent fees
Awful. £550 for a few bits of paper, then charged me a further £200 because I couldn't move into the house because it was not safe!
Was this helpful? Yes

“Glad not to have to use again...”

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Mar 30,2019
Minithumbdown
By: 'Never'
Mar 30,2019
1 people found
this helpful
We decided to use bridges thinking their aggressive sales tactics would ensure a quick sale, unfortunately this was far from the truth, they had agents showing the house who could not answer basic questions about the house due to a lack of perpeeation on their ...
read full review
Comment on agent fees
Average
Was this helpful? Yes
By: Roy woodfine
Apr 16, 2019
View all comments (2)
Reply is not factual, it was less than 5 months after terminating your contract we sold, other houses also did not sell and had our experience with poor unqualified views and he saw fit to complain to your management, Agents tasked to show our house that mislead viewers within 60 seconds of walking in the door , agents who couldn’t even describe an orangery. Try and cover yourselves in roses but for me your what one would put on roses. ...

“Clear Communication , Fast reply, positive attitude, polite....”

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Aug 08,2018
Minithumbup
Cody
By: 'Dr.'
Aug 08,2018
0 people found
this helpful
End of tenancy return of the deposit with a landlord who isn't in the country. Cody was my only communication with in Aldershot. She managed to draw an agreement, send to landlord and to me agreeing of any deductions. And the return of the deposit. ...
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Comment on agent fees
Good (worth it)
Was this helpful? Yes

“I have just used Bridges for a sale and purchase ......”

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Mar 07,2018
Minithumbup
Nikki
By: 'JC'
Mar 07,2018
0 people found
this helpful
I have just used Bridges for a sale and purchase of property and the team in Aldershot have been great. Second time lucky on the sale as first one fell through and Nikki has been a star in getting this progressed for me. She listened ...
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Comment on agent fees
Good
Was this helpful? Yes

“We have had enough of these people now.Bridges Estate ......”

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Mar 05,2018
Minithumbdown
Frank
By: 'Boostug'
Mar 05,2018
10 people found
this helpful
We have had enough of these people now. Bridges Estate agents continually misrepresented us and our interests for the entire time they had sole selling rights, we were ignored, lied to, insulted and basically forced into a position where we had to seek the help ...
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Comment on agent fees
The only thing they care about
Was this helpful? Yes

“What a great team from start to finish Great communication ......”

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Jan 03,2018
Minithumbup
Nikki
By: 'Simon'
Jan 03,2018
0 people found
this helpful
What a great team from start to finish Great communication regular updates No trouble recommending to anyone thank you all but especially Nikki Best !!...
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“Both Laura & Nikki were absolutely fantastic with sale of our ......”

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Nov 09,2017
Minithumbup
Laura
By: 'Lynn'
Nov 09,2017
0 people found
this helpful
Both Laura & Nikki were absolutely fantastic with sale of our house. Reassurance and help all the way. Truly both amazing...
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Comment on agent fees
Good
Was this helpful? Yes

“Our sincere heartfelt thanks and appreciation of the truly outstanding ......”

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Nov 08,2017
Minithumbup
Nikki
By: 'Gary'
Nov 08,2017
0 people found
this helpful
Our sincere heartfelt thanks and appreciation of the truly outstanding customer services provided and exceeding in displaying their professional guidance....
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Comment on agent fees
Good
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“Service was great and helped me move my new property ......”

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Nov 04,2017
Minithumbdown
Laura
By: 'Martin'
Nov 04,2017
0 people found
this helpful
Service was great and helped me move my new property along. Contacted me back promptly when messages left. Thanks Girls...
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“I would like to thank everyone at Bridges for all ......”

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Jun 27,2017
Minithumbup
Nikki
By: 'Guzman'
Jun 27,2017
0 people found
this helpful
I would like to thank everyone at Bridges for all their help with the purchase of my property, especially Nikki and Frank. From the initial viewing with Laura, they were very supportive from start to finish. Any queries I had were responded to and advice ...
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“As a landlord, with my first tenants I was very ......”

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Jun 21,2017
Minithumbdown
By: 'Palmer'
Jun 21,2017
2 people found
this helpful
As a landlord, with my first tenants I was very happy with Bridges, my tenants paid their rent on time and when they moved out the house it was left clean and tidy, I had no cause for complaint. However, with the second tenant, he ...
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Comment on agent fees
Higher than Purple Bricks and the like, who provide the same service.
Was this helpful? Yes

“Everything you could want from an estate agent . Honest , reliable ......”

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Mar 06,2017
Minithumbup
Nikki
By: 'Bill'
Mar 06,2017
0 people found
this helpful
Everything you could want from an estate agent . Honest , reliable and above all They keep their promises . They provide their customers with a coordinator who keeps everyone in the chain informed at all times . First rate service all round . House moves are stressful these guys ...
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Comment on agent fees
Great value for money.
Was this helpful? Yes

“I found both Mark and Zoe very open, not pushy ......”

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Feb 27,2017
Minithumbup
Mark
By: 'Mel'
Feb 27,2017
0 people found
this helpful
I found both Mark and Zoe very open, not pushy and informative... Very good people! I felt very comfortable with the way they responded to my emails and with some of the complicated demands of the solicitors. I am extremely happy with all the dealings ...
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Comment on agent fees
I purchased so no fee paid.
Was this helpful? Yes

“Being a first time buyer with my husband, the whole ......”

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Feb 23,2017
Minithumbup
Nikki
By: 'CharleneV10'
Feb 23,2017
0 people found
this helpful
Being a first time buyer with my husband, the whole buying process seemed very scary and complicated! we used bridges and looked at several houses until we found one we both loved! the team at bridges were very good at contacting us and getting us ...
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Comment on agent fees
N/A as we were only buying.
Was this helpful? Yes

“Massive thank you to Nikki & Simon Evans for purchase of ......”

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Feb 15,2017
Minithumbup
Nikki
By: 'Mr'
Feb 15,2017
0 people found
this helpful
Massive thank you to Nikki & Simon Evans for purchase of our house. We never felt that we were 1st time buyer. They been really professional thorough our the process. Kept me updated every week and liaised with all the parties very effectively. Excellent customer service ...
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“Huge thank you to all at Bridges in Aldershot, especially ......”

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Feb 10,2017
Minithumbdown
Nikki
By: 'Hazel'
Feb 10,2017
0 people found
this helpful
Huge thank you to all at Bridges in Aldershot, especially Nikki and Mark who worked really hard to help with the sale of my property!...
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“Over the moon with the service we received, nothing was ......”

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Feb 08,2017
Minithumbup
Laura
By: 'Stacy'
Feb 08,2017
0 people found
this helpful
Over the moon with the service we received, nothing was too much trouble (however many emails I sent!). Felt totally supported, and that they were always working towards getting the best price for us in the smoothest way possible. Many thanks Laura and Nikki...
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“My partner & I Moved recently and has amazing service from ......”

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Jan 28,2017
Minithumbup
Jo
By: 'Andrew'
Jan 28,2017
0 people found
this helpful
My partner & I Moved recently and has amazing service from jo and Alan would happily use them again and would recommend bridges to anyone :)...
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Comment on agent fees
GOOD
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Bridges Estate Agents, Aldershot GU11 1BY



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