84% sales valuation accuracy
100% sales fee satisfaction
Mar 28,2019
Mar 28,2019
0
people found
this helpful
this helpful
We cannot thank Natalie and all the staff at Paul Carr enough! What was proving to be a rather difficult process Natalie did everything she could to ensure we had all the correct information and everyone was communicating when they should be. Nothing was ever too much to ask of her, and she would do what she could to push things along as quickly and as smoothly as possible...without Natalie being on the other end of the phone I still think we would be waiting for an exchange now!
Everyone in the Streetly office were always very professional and friendly and provided an outstanding service! Should we be moving again we wouldn't look at using any other agent! Thanks Again!
Everyone in the Streetly office were always very professional and friendly and provided an outstanding service! Should we be moving again we wouldn't look at using any other agent! Thanks Again!
Comment on agent fees
Paul Carr's fees were extremely reasonable in comparison to other agents. Considering the service we received the fees are definitely value for money.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Featured Review
a
reviewed by 'Judith R'
Featured Review
a
reviewed by 'Andrew'
27th Feb 2023
reviewed by 'Laura Husselbee'
15th Dec 2022
reviewed by 'Chris'
2nd Jun 2022
reviewed by 'M Ward'
Opening Hours
Address
Paul Carr Estate Agents
133 Chester Road
Streetly,Sutton Coldfield
West Midlands
B74 2HE
0121 3536464
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 84% | 100% | £173,000 | £578,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 30 | 2 | 8 | 0 | 2 | 1 |
Areas covered
- B74
- B73
- WS9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Estate agents
Latest Properties
Featured Review
a
Mar 01,2024
Mar 01,2024
0
people found
this helpful
this helpful
Very professional and attentive service throughout the process of marketing and selling the house....
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Apr 11,2023
Apr 11,2023
0
people found
this helpful
this helpful
Good advice pre-sale and during the sale process, and a fair commission.
Special mention to Lisa, James and Graham. Very professional throughout....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 27,2023
Feb 27,2023
0
people found
this helpful
this helpful
I think we probably had the most difficult sale and purchase process of 2022. This however was not down to our Agents at Paul Carr Streetly but down to an unreliable buyer and hurdle after hurdle with lenders due to the current financial climate.
Dan however ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 15,2022
Dec 15,2022
0
people found
this helpful
this helpful
Can’t thank paul carr estate agents enough.
James and all the team were completely on the ball throughout .
Made the sale stress free. So thanks again will definitely recommend the guys at the streetly branch...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02,2022
Jun 02,2022
0
people found
this helpful
this helpful
This was the first time we had sold a property in many years. Throughout this process every member of the team was friendly, knowledgable, helpful, available and patient. They delivered the service that they promised and guided us through each stage promptly, efficiently and with ...
read full review
read full review
Was this helpful?
Yes
Yes
May 28,2022
May 28,2022
0
people found
this helpful
this helpful
friendly staff easy to deal with. good communication and smooth sales process not over ambitious with the property value, realistic expectation....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2022
Apr 25,2022
1
people found
this helpful
this helpful
From valuation to completion we received nothing but excellent service every step of the way.
The communication between ourselves and the agents was great and whenever I contacted them, everyone I spoke to was friendly, polite and helpful. I never had to wait long for ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27, 2022
View all comments
(2)
Hi Andrea, thank you so much for leaving us such a glowing review. In what can be a very stressful and difficult process we always aim to deliver the highest levels of service and we're so pleased we could deliver on this for you. Good luck in the future and you know where we are if you need us. ...
Apr 25,2022
Apr 25,2022
0
people found
this helpful
this helpful
Exceptional service from the team at Streetly's Paul Carr. From start to finish the service provided was efficient, friendly and supportive. It has been a pleasure dealing with them. All of the team including those that showed prospective buyers around to the ones sorting admin ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 26, 2022
View all comments
(1)
Thank you so much for your kind words Sarah. I do wish you well with your next property, it was a pleasure working for you. ...
Apr 20,2022
Apr 20,2022
0
people found
this helpful
this helpful
The Paul Carr team at the Streetly office have been absolutely brilliant through our house purchase. Whenever we require a viewing whilst the sale is STC they have been more than accommodating to allow further house viewings. I highly recommend using them if you're looking ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 21,2022
Mar 21,2022
0
people found
this helpful
this helpful
Paul Carr guided us through a purchase and a sale updating us regularly. Excellent service from all the staff involved in our process. Not planning on moving again, but would always recommend them to family and friends...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 21, 2022
View all comments
(1)
Thank you so much for taking the time to leave such a positive review. The whole team work so hard to provide the best possible service and we're so pleased when this is recognised. We all hope you are both happy in your new home. ...
Oct 27,2021
Oct 27,2021
0
people found
this helpful
this helpful
We were really impressed at how personable Paul Carr were with our house sale journey. They kept us informed with regular conversations and secured many viewings for our property....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08, 2021
View all comments
(1)
Hi Emily, we're so pleased we could help you through your property journey, and that this experience with us was a good one for you, the team were delighted to read such a nice review. Thanks ...
Oct 20,2021
Oct 20,2021
0
people found
this helpful
this helpful
Paul Carr is a great estates agent.They listen understand and care, drive to deliver for there customers old and new, can’t say enough positive things about them. They was to sell as this is part of what they do but the way they ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08, 2021
View all comments
(1)
Hi Darren, we cannot thank you enough for such an amazing review. We work so hard, do our best for every client, and feedback like this can go a long way for this teams moral. We will continue to try and deliver the world class customer service we aspire to. ...
Oct 19,2021
Oct 19,2021
0
people found
this helpful
this helpful
Having used you before . We was pleased with your efforts to sell.
We decided to use you for a 2nd time.
A very professional team in Streetly . Every one working together in communication. Also keeping us informed.
So important to our decision to sell....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08, 2021
View all comments
(1)
Hi Rick & Carole, thank you both for taking the time to leave such a great review. Repeat business is so important to us and such a positive reflection on our business and the team here in Streetly. Hope to see you for a third time in the future. ...
Sep 29,2021
Sep 29,2021
0
people found
this helpful
this helpful
Excellent communication throughout. After previously being on the market with another local agent and experiencing the very worst of customer service, it was a delight to work with the Streetly Paul Carr staff.
From listing the property through to completion, we were kept informed of ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08, 2021
View all comments
(1)
Hi Sarah, Thanks for taking the time to write such a glowing review about all the team here in the Streetly Office. We were so pleased we could help you and that we could make it a good experience for you. ...
Sep 22,2021
Sep 22,2021
0
people found
this helpful
this helpful
Most of the staff in the branch are local to the area, and have very detailed knowledge of the history and residents of the area. When carrying out the initial assessment for sale of the property, they were aware of current prices and likely purchase ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08, 2021
View all comments
(1)
Hi, thank you for leaving such a thorough and in-depth review on your experience with us. We always do all we can to ensure our knowledge and experience of the local area and property market comes across, so we're grateful this was the case in this instance. Thank you for the continued support. ...
Sep 10,2021
Sep 10,2021
0
people found
this helpful
this helpful
Excellent service from start to finish, great leadership from Dan. Experienced his team of motivated individuals who clearly enjoy their jobs and who work closely together to satisfy customer needs....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 01,2021
Sep 01,2021
0
people found
this helpful
this helpful
Well organised, they took control and communication was great. Really pleased with the service. Helpful when I had any queries. Would recommend to anyone their services....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 29,2021
Aug 29,2021
0
people found
this helpful
this helpful
A big thank you to Daniel and his team at Streetly Office. All the staff I dealt with were very efficient, polite and helpful. They kept us updated with the progress of the sale of our house from start to finish. I would definitely recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 25,2021
Aug 25,2021
0
people found
this helpful
this helpful
Steve was on the ball from day 1 with the sale and purchase of our existing and new property. Steve's enthusiasm and drive to get the job done was second to none with regular updates throughout the process. He never once avoided phone calls and his ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 25,2021
Aug 25,2021
0
people found
this helpful
this helpful
James, Chris and Steve and have been absolutely amazing in the whole process. They have all been so helpful and reassuring when needed. Steve and Chris have gone above and beyond and we can not express in words how thankful we are of them and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22,2020
Jul 22,2020
0
people found
this helpful
this helpful
Paul Carr, Streetly get a thoroughly deserved 5-star rating from me. During these very difficult times, they worked very hard to keep things moving along. All of the staff at the office played their part, stepping in when colleagues were sidelined. What a great team ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 10,2020
Jul 10,2020
0
people found
this helpful
this helpful
Great service on the sale and purchase, all the staff at the Streetly office were always helpful and professional With good communication all the way through....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 16,2020
Mar 16,2020
0
people found
this helpful
this helpful
Thoroughly professional service. Natalie (branch manager) was so helpful from start to finish, regularly kept us updated throughout the whole process and was really supportive, went out of her way to make mine and my partner's first house move as easy as possible. Couldn't recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 12,2020
Mar 12,2020
0
people found
this helpful
this helpful
Dealt with most staff at Streetly Office & were always helpful & friendly, always kept me informed of new property available.
Graham attended all the viewings and was amazing, nothing was too much trouble.
The negotiations for the purchase were done with patience and in a timely ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 10,2020
Jan 10,2020
0
people found
this helpful
this helpful
Natalie has been brilliant throughout the whole of our move , we have faced several challenges and Natalie had always stepped up and gone the extra mile and kept us informed and chased for information where applicable . We also dealt with Megan through the experience when ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 11,2019
Dec 11,2019
0
people found
this helpful
this helpful
From start to finish the whole team were efficient, attentive and thorough taking care of every small detail and keeping in touch at every stage. We couldn’t have asked for more....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19,2019
Nov 19,2019
0
people found
this helpful
this helpful
My property took considerably longer to sell than originally anticipated ,given the desirable cul de sac location, school catchment area etc. However, we had entered a very unpredictable market and in the 18 month period that it took to see a sale through to fruition, the ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 07,2019
Nov 07,2019
0
people found
this helpful
this helpful
I had heard that buying and selling a house was one of the most stressful things you can do; and I totally agree! But Paul Carr Estate Agents were brilliant at easing some of the stress and anxiety moving house brings....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16,2019
Oct 16,2019
0
people found
this helpful
this helpful
Natalie and Megan are extremely personable and easy to talk to.
Megan managed the viewings and offers, Natalie managed the sale.
Natalie kept me informed at regular intervals during the sale after each stage of the process using telephone calls and emails, so I did ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16, 2019
View all comments
(1)
Hi Lesley,
Thanks so much for the 5* review. We are delighted to have acted for you in the sale of your property and hope the new move has all gone well. ...
Sep 19,2019
Sep 19,2019
0
people found
this helpful
this helpful
Couldn't fault the service, from start to finish. Everyone was polite, friendly and patient. Promises were kept which made the whole process less stressful....
read full review
read full review
Was this helpful?
Yes
Yes
Samantha Wright
Julie Underhill
Lisa Webb
(10)
Ian Thomas
Stephanie Hunt
(1)
Graham Arrowsmith
Chris Skett
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1:55 PM 14/03/2019 by Natalie Carswell
Best Estate Agent in B74 
Thank you for your comments. I'm glad we got it all sorted for you.
Good luck with the move