100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
Mar 25,2019
Mar 25,2019
0
people found
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Absolutely appalling service! Lived at a rented property let to us by the agency for around 4 years, had many issues with the property that were never resolved despite constantly informing the agency of the issues. And after being asked to vacate the property for extensive repairs, we were put at blame for numerous issues that was out of our control as tenants and subsequently we were not given our deposit back for issues that were totally out of our control. Absolutely ridiculous service, wouldn't recommend to anyone!
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Latest Reviews
25th Mar 2019
reviewed by 'Kg17'
30th Nov 2018
reviewed by 'Katarina'
16th Nov 2016
reviewed by 'Crispin'
12th Nov 2016
reviewed by 'DeniseClarke29'
28th Oct 2016
reviewed by 'Stuart'
28th Oct 2016
reviewed by 'Mark'
Opening Hours
Address
Jackson Grundy Estate Agents
24 Bridge Street
Northampton
Northamptonshire
NN1 1NT
01604 633122
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £130,000 | £428,000 |
| Lettings | 100% | 75% | £595 | £895 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 2 | 2 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 25,2019
Mar 25,2019
0
people found
this helpful
this helpful
Absolutely appalling service! Lived at a rented property let to us by the agency for around 4 years, had many issues with the property that were never resolved despite constantly informing the agency of the issues. And after being asked to vacate the property for extensive ...
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Nov 30,2018
Nov 30,2018
0
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I would like to say thank you to Marijana with her help, support and advise I managed to find a flat. I will return back to her if I need to look for a property in the future....
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Comment on agent fees
I was happy to pay fees .
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Nov 16,2016
Nov 16,2016
1
people found
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Nothing was too much trouble for Michelle and her advice has been most welcome. She arranged appointments for us with tradesmen and she even sorted out a problem with the boiler!...
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Comment on agent fees
Reasonable fees for a professional and efficient service.
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Nov 16, 2016
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(1)
Thank you so much for taking the time to leave a review. We are delighted that you have been pleased with the service provided by Michelle and our Northampton Lettings department. Best regards, Nick Rees. ...
Nov 12,2016
Nov 12,2016
1
people found
this helpful
this helpful
I really could not be happier with the service I received from Jackson Grundy. From meeting Gemma at the house, the help from Richard and Erica, and even James, Tracy and Louise at the Duston branch to sort our mortgage and insurance.
I must say ...
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Comment on agent fees
We didn't pay any
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Nov 14, 2016
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Thank you for leaving such a wonderful review Denise. We are delighted you were so happy with the overall service from us. Best regards, Nick Rees ...
Oct 28,2016
Oct 28,2016
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Very good professional service always not bombarded with calls and updated when required. Have used them before and would use them again. ....
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Comment on agent fees
Ok
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Nov 01, 2016
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Thank you for leaving us such a positive review Stuart, very much appreciated. Best regards, Nick Rees ...
Oct 28,2016
Oct 28,2016
1
people found
this helpful
this helpful
Excellent service on both the lettings and the sales side, prompt polite and helpful, very good all round, recommended totally...
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Comment on agent fees
good
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Nov 01, 2016
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Thank you for taking the time to leave such positive feedback Mark, very much appreciated. Best regards, Nick Rees ...
Sep 07,2016
Sep 07,2016
1
people found
this helpful
this helpful
A very unprofessional company. WE liked a house but found the attitude of Paul and the staff very unhelpful. They were not interested in renting out the property despite having made a few phonecalls. Wasted our time, would never recommend them. Asked for some clarification ...
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Nov 01, 2016
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We are very sorry to hear this. If you could kindly email us at [email protected] we will investigate the situation thoroughly for you. Best regards, Nick Rees ...
Jul 31,2016
Jul 31,2016
1
people found
this helpful
this helpful
I called Jackson Grundy (Bridge St branch) on the end date of my tenancy agreement for a rented property they were managing. I was greeted on the phone by * who immediately told me it would be unlikely I would get any deposit back, and that ...
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What agent could do to change your mind?
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:11 PM 05/10/2016 by Nick Rees
