100% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
94% lettings fee satisfaction
Mar 22,2019
Mar 22,2019
5
people found
this helpful
this helpful
If your thinking of renting a property i would go elsewhere. We rented a property for a 1 & 1/2 years, right from the start we had nothing but issues. The property was in a poor state of repair. Issues where raised via there report a repair service only to be fobbed off with poor excuses as to why repairs could not be carried out. Mr wheeldon was the landlord to our property and his only care was for his pockets to be lined with your cash. Steer clear and go with a more reputable company. I will NEVER use them again, infact they have been that bad i will never use a letting agency to rent again.
Comment on agent fees
Standard high fee rates
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
23rd May 2019
reviewed by 'MS'
22nd Mar 2019
reviewed by 'anthony89'
5th Nov 2018
reviewed by 'A'
1st Nov 2018
reviewed by 'Mark'
19th Jun 2018
reviewed by 'Dani'
Opening Hours
Address
Hunters Estate Agents
8 Liquorice Way
Pontefract
West Yorkshire
WF8 1DR
01977 797150
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £128,500 | £171,250 |
| Lettings | 89% | 94% | £425 | £825 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 24 | 3 | 4 | 2 | 4 | 0 | 0 | 0 | 1 | 0 |
Areas covered
- WF8
- WF9
- WF11
- WF11
- WF4
- WF6
- WF7
- WF10
- WF11
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
May 23,2019
May 23,2019
1
people found
this helpful
this helpful
My 1st time renting & was feeling very nervous about moving into my own place, From my 1st meeting with Amy she made me feel at ease & helped me with everything from start to finish. Even helped me picked out my new sofa, bless her. All ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 03,2019
May 03,2019
8
people found
this helpful
this helpful
I agree with previous comment from another Landlord, all appears to be running smoothly from the initial starting point with Mark actually taking an interest but as soon as that part is done, from experience he appears to us to hide away from confrontation. Cracks ...
read full review
read full review
Comment on agent fees
Fees were acceptable and would have paid more for the service had it been more professional and reliable.
Was this helpful?
Yes
Yes
Mar 22,2019
Mar 22,2019
5
people found
this helpful
this helpful
If your thinking of renting a property i would go elsewhere. We rented a property for a 1 & 1/2 years, right from the start we had nothing but issues. The property was in a poor state of repair. Issues where raised via there report a repair service ...
read full review
read full review
Comment on agent fees
Standard high fee rates
Was this helpful?
Yes
Yes
Nov 05,2018
Nov 05,2018
9
people found
this helpful
this helpful
When me and a friend of mine moved in to one of their rental houses, they were not helpful at all. In my bedroom, the window was locked, the carpet was smelly and old. I emailed them about this problem and after 2 weeks i had ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 01,2018
Nov 01,2018
7
people found
this helpful
this helpful
Absolutely disgusted with this letting agent. Don't be fooled as to start with all seems fine, the director even came out himself to view the house and chat but in the end the usual thing happened with greedy people/companies and as they get busier ...
read full review
read full review
Comment on agent fees
Didn’t have a problem with this at all
Was this helpful?
Yes
Yes
Jun 19,2018
Jun 19,2018
3
people found
this helpful
this helpful
Finding and making the journey to our new home together was made so comfortable and enjoyable thanks to 5 Towns. From choosing a property to view they were with us and kept us up to date with information along the way once we had decided to ...
read full review
read full review
Comment on agent fees
Fees much better than other companies contacted in the past, especially considering there are two of us.
Was this helpful?
Yes
Yes
May 18,2018
May 18,2018
3
people found
this helpful
this helpful
Tyla was a great help regarding a problem tenant. She sorted the situation out promptly and professionally.
I really can't thank her enough!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 31,2018
Jan 31,2018
2
people found
this helpful
this helpful
Well what can I say Tracy who is in sales dealt with me for nearly 8 months house got sold pretty quick but it was the buyer and both parties solicitors that seem to not have their act together. Tracy was the go-between for me between ...
read full review
read full review
Comment on agent fees
The fees were ok I suppose seemed a bit steep for a very cheap house but had to do the same work as an expensive house so can't really complain.
Was this helpful?
Yes
Yes
Dec 18,2017
Dec 18,2017
2
people found
this helpful
this helpful
Mark and the team in the office have on every occasion been helpful , friendly and enthusiastic about the services they provide. We have been back to them several times to help us find tenants and for general advice and have never been disappointed with their ...
read full review
read full review
Comment on agent fees
Good value.
Was this helpful?
Yes
Yes
Dec 15,2017
Dec 15,2017
1
people found
this helpful
this helpful
Amie, always has a pleasant manner on the phone.
She is helpful, honest , professional and very easy to deal
with. In over 35 years in business I have met people
who are good bad and indifferent.
Amie is definitely one of the good ones....
read full review
read full review
Comment on agent fees
The fees are reasonable
Was this helpful?
Yes
Yes
Dec 15,2017
Dec 15,2017
2
people found
this helpful
this helpful
From my perspective as a landlord, they are quick in dealing with queries and help to keep the tenant and landlord relationship in a professional way to stop the potential hazards that can occur between both parties when dealing direct with each other. Very happy ...
read full review
read full review
Comment on agent fees
Happy
Was this helpful?
Yes
Yes
Oct 02,2017
Oct 02,2017
3
people found
this helpful
this helpful
Mark and the great team at Five Towns have managed several properties on our behalf for more than five years. They are consistently helpful, flexible and good communicators - so critical in this line of work. Over time we have seen the business grow while ...
read full review
read full review
Comment on agent fees
The Landlord's fees charged by Five Towns represent good value.
Was this helpful?
Yes
Yes
Sep 29,2017
Sep 29,2017
2
people found
this helpful
this helpful
We have over the past couple of years used 5 Towns to both sell a property and to let a number of properties that we own.
They have always been extremely professional, prompt and efficient.
Mark is very knowledgeable and we have always respected his advice. ...
read full review
read full review
Comment on agent fees
I think they give good value for money.
Was this helpful?
Yes
Yes
Sep 29,2017
Sep 29,2017
3
people found
this helpful
this helpful
Mark has gone out of his way to understand and meet any questions and concerns we have had with both selling and viewing properties. Infact I would go as far as saying we chose Mark first and 5 Towns second!!...
read full review
read full review
Comment on agent fees
Fees are competitive
Was this helpful?
Yes
Yes
Sep 29,2017
Sep 29,2017
1
people found
this helpful
this helpful
5 Town Sales and lettings staff go over and above to ensure satisfaction. I always recommend their services and have had many comments stating they also have been happy with the service...
read full review
read full review
Comment on agent fees
excellent for the work they do
Was this helpful?
Yes
Yes
Sep 29,2017
Sep 29,2017
1
people found
this helpful
this helpful
Mark is a very proactive Manager in his 5 Towns Pontefract Lettings Agency.
As a Landlord client of his, I find him very approachable and passionate about Property Sales and Management.
We met in person face to face and have had a mutually respectful relationship from ...
read full review
read full review
Comment on agent fees
Fees negotiable ..... with a certain minimum number of properties entrusted to this Agent
Was this helpful?
Yes
Yes
Sep 13,2017
Sep 13,2017
1
people found
this helpful
this helpful
This is the second time I have used 5 Towns lettings as a Landlord to Let my property. I have delt with Amie on both occasions and she has always delt with my issues in a helpful and professional manner. I have now given the property ...
read full review
read full review
Comment on agent fees
Having talked to other landlords I believe the fee's are very competetive.
Was this helpful?
Yes
Yes
Sep 08,2017
Sep 08,2017
1
people found
this helpful
this helpful
Excellent service, very professional brochure, the team kept me well informed of progress and Mark made it a very personal service at critical stages of the process....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 08,2017
Sep 08,2017
2
people found
this helpful
this helpful
All the members of staff that I have dealt with have been efficient and knowledgeable. They are extremely helpful which is crucial when living in a totally different area. They are proactive when dealing with tenants and landlords in equal measure. I feel totally confident ...
read full review
read full review
Comment on agent fees
The fees charged are more than reasonable for the service given.
Was this helpful?
Yes
Yes
Sep 07,2017
Sep 07,2017
1
people found
this helpful
this helpful
Always had a very helpful, personal and professional outlook from Beverley and Mark very happy with them and 5 towns would highly recommend them....
read full review
read full review
Comment on agent fees
Very good fees happy with my charges.
Was this helpful?
Yes
Yes
Sep 07,2017
Sep 07,2017
1
people found
this helpful
this helpful
They found me a tenant within a few days and the whole process was painless and efficient.
I would definitely use them again....
read full review
read full review
Comment on agent fees
Agent's Fees were reasonable.
Was this helpful?
Yes
Yes
Sep 04,2017
Sep 04,2017
1
people found
this helpful
this helpful
5 Towns had been my letting agent for some 5 years and sold my house when the time was right for me. I never had any problems with them. They always kept me informed and any questions or concerns I had were dealt with very promptly. I ...
read full review
read full review
Comment on agent fees
The fees were very good for what they did.
Was this helpful?
Yes
Yes
Sep 04,2017
Sep 04,2017
1
people found
this helpful
this helpful
The organisation has provided a good agent service to me.(My brother is the main contact for business and queries). I receive monthly statements and payments and all but one of these have been received and on time. When queries have arisen they have been ...
read full review
read full review
Comment on agent fees
I believe the agents fees charged are at a fair and competitive rate.
Was this helpful?
Yes
Yes
Sep 04,2017
Sep 04,2017
1
people found
this helpful
this helpful
I have always found all staff professional and knowledgeable. They are not your typical Estate Agent and are friendly and reliable.
I found them not too pushy like other agents which is a breath of fresh air....
read full review
read full review
Comment on agent fees
Reasonable Fees
Was this helpful?
Yes
Yes
Sep 04,2017
Sep 04,2017
2
people found
this helpful
this helpful
I have been dealing through this company for the last few years and all the staff are very helpful and patient with regards any worries or concerns. Any problems, they take great care to deal with as fast as possible. And they also are brilliant ...
read full review
read full review
Comment on agent fees
The agents fee are fair as regards all the good services they offer.
Was this helpful?
Yes
Yes
Sep 03,2017
Sep 03,2017
2
people found
this helpful
this helpful
Hi ye i was looking for someone local to rent my property and five towns gave me Great service excellent communication and very nice people to deal with thanks....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2017
Sep 03,2017
2
people found
this helpful
this helpful
Especially helpful and curteous help provided, a sound knowledge of the process of letting a property. Advice freely provided on setting up dps deposit....
read full review
read full review
Comment on agent fees
Would definitely use this agent again
Was this helpful?
Yes
Yes
Sep 03,2017
Sep 03,2017
1
people found
this helpful
this helpful
I am a buy to let landlord. They provide good service efficient paperwork and manage my properties well at a reasonable price. The fact they are all let speaks volumes....
read full review
read full review
Comment on agent fees
Competitive
Was this helpful?
Yes
Yes
Sep 02,2017
Sep 02,2017
2
people found
this helpful
this helpful
Very friendly
, helpful and knowledgable. Always loos at issues objectively and does her uttermost to prempt and issue and resolve them resolve....
read full review
read full review
Was this helpful?
Yes
Yes
“Informative and efficient staff. Excellent tenant selection process. Minimum time ......”
Sep 02,2017
Sep 02,2017
2
people found
this helpful
this helpful
Informative and efficient staff. Excellent tenant selection process. Minimum time the property was advertised on the market for a six month let which we hope will prove to be a long-term let. Thank you Five Towns lettings....
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Vicki
(9)
Amie
(8)
Olivia
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:08 AM 07/12/2018 by Mark Wheeldon
Best Letting Agent in WF8 
