100% sales valuation accuracy
100% sales fee satisfaction
81% lettings valuation accuracy
65% lettings fee satisfaction
Oct 04,2012
Oct 04,2012
5
people found
this helpful
this helpful
UNTRAINED & UNPROFESSIONAL, let me move into a property with no signed agreement & I was evicted by the Landlord within 6 days. Unhappy and homeless. Had to keep calling/texting Kam for answer on what to do!?! Agents should be referenced they were unable to assist me in this major problem! Stay away people!!
What agent could do to change your mind?
They could have done checks on who owned the property and then helped me when i told them what happenedAttached Filesnbsp;
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Latest Reviews
2nd Jan 2023
reviewed by 'Koral'
21st Jan 2022
reviewed by 'Guarav'
27th Sep 2021
reviewed by 'Anon'
31st Aug 2021
reviewed by 'RS'
12th Apr 2021
reviewed by 'Monika Hutchison'
25th Mar 2021
reviewed by 'SKN'
Opening Hours
Address
Ellis & Co
8 College Road
Harrow
Greater London
HA1 1BE
02088633334
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £250,000 | £250,000 |
| Lettings | 81% | 65% | £1,000 | £1,760 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 7 | 61 | 6 | 7 | 0 | 3 | 0 | 3 | 2 |
Areas covered
- HA1
- HA2
- HA3
- HA5
- HA9
- NW9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 02,2023
Jan 02,2023
1
people found
this helpful
this helpful
Poor service. Was a Landlord last years with this awful company. Money never paid to me on time. I called several times to speak to the owner as I was advised he pay rent but he never called back. I hear from other landlords that ...
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Jan 21,2022
Jan 21,2022
2
people found
this helpful
this helpful
Rude. Worst agent. Unhelpful. Should be ashamed of how rude and disgusting their behaviour is. Man there with beard is nasty and abusive...
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Sep 27,2021
Sep 27,2021
2
people found
this helpful
this helpful
Horrendous agent. Fail to look after my property or deal with any issues. Gave a ridiculously high quote for one job without bothering to obtain a second quote. Also extremely rude over the phone....
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Aug 31,2021
Aug 31,2021
1
people found
this helpful
this helpful
My family left the rental property some time back and the agent will not return our deposit. We spoke to landlord directly who emailed the agent clear instructions to return our deposit but still the agent ignores such instructions. Agent ignores emails and phone calls ...
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Apr 12,2021
Apr 12,2021
0
people found
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I had an amazing experience with Ellis and Co Harrow. I started renting with them in 2011, since then they were looking after me extremely well. When I had boiler broken they sorted everything in couple of days. When my landlord decided to sell house where ...
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Mar 25,2021
Mar 25,2021
1
people found
this helpful
this helpful
Waste of money. We pay for a management service but always end up dealing with the problems as the agent ignores everything. Our tenants have told us many times about problems they report to agency but I have to end up organising repairs myself even ...
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Jan 15,2021
Jan 15,2021
0
people found
this helpful
this helpful
I have been renting my house out through this agency and rarely receive my rent on time. Every month I have to remind them to send it and it arrives 10 days late if i am lucky. I have complained so much about this but it ...
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Nov 03,2020
Nov 03,2020
0
people found
this helpful
this helpful
Staff and owner* are useless and never help anyone. They're just happy to charge and charge for a invisible service. Never reply to phone or emails. Stay away...
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Jan 08, 2021
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Agreeed. I have had money taken most months for no reason and then they never reply. Have written numerous times to Mr Kalra who never takes my call and never replies. ...
Oct 01,2020
Oct 01,2020
1
people found
this helpful
this helpful
Worst agency ever. They are not saying from the beginning which are the terms and conditions and when you running the process then they present you their ”rules”. Don't trust them!...
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Oct 12,2019
Oct 12,2019
4
people found
this helpful
this helpful
A incompetent and stupid agency. Their supplied plumber caused water flooding to both my property and downstairs property.
They attempted to use the SAME plumber to fix the problem again which did not fix the leaking pipe. They don't quality assure their suppliers.
Then attempted ...
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Nov 06,2018
Nov 06,2018
1
people found
this helpful
this helpful
ellis and co in harrow extremely professional.we viewed a bhk with ray who was extremely helpful in asking landlord to agree to rent to my family.we moved in nice and quick with no problems.we found issues in the property soon and reported ...
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Oct 22,2018
Oct 22,2018
3
people found
this helpful
this helpful
Do NOT use this agency. They are horrifically rude, inept and an all round disappointment.
The staff do not answer their phone, the property manager never returned phone calls or got back to me when issues arose within the property. I'm not sure what the ...
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Comment on agent fees
Bad. Not sure what they did as most of the time I had to resort to contacting the landlady herself (who was a whole different story herself).
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Sep 05,2017
Sep 05,2017
0
people found
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Ellis & Co (and their agent Bilal in particular) were extremely helpful throughout the whole process, so much so in fact that it took me just 24h to find a suitable property and complete most of the paperwork. Overall very satisfied with their service....
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Jun 29,2017
Jun 29,2017
0
people found
this helpful
this helpful
Rakesh has provided outstanding service regarding the selling of of a property in the family. Some complex situations have arisen whereby Rakesh has demonstrated a really professional sensitivity and willingness to help. Rakesh has boundless energy and works very efficiently and cheerfully. Everything he does ...
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Comment on agent fees
Good
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Jun 21,2017
Jun 21,2017
0
people found
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I've been very impressed and happy with her service , she does all paperwork very easy and responsible , very reliable person !!! Definitely will recommend the agent and agency as well !...
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Comment on agent fees
Very good
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Feb 24,2017
Feb 24,2017
0
people found
this helpful
this helpful
I am very happy with the service provided by Bogdana. She understood perfectly our needs and the kind of property we were looking for and thanks to her is that we are renting the perfect place for us. She was friendly, very diligent, helpful and ...
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Dec 09,2016
Dec 09,2016
0
people found
this helpful
this helpful
I had an excellent service from Bogdana Budianu. Very professional, very efficient and always polite and helpful. Tenants have also been very pleased with the professionalism she has showed. I have no hesitation in recommending her....
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Comment on agent fees
Reasonable
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Dec 08,2016
Dec 08,2016
0
people found
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Over the last 10 years ellis n Co have always been professional, efficient and helpful when finding tenants for my property. I recently had some dealings with Elaine which were all very positive. Would definately recommend these agents....
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Comment on agent fees
Good value
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Nov 29,2016
Nov 29,2016
0
people found
this helpful
this helpful
Having placed our rental flat with 3 agents, Ray and the team at Ellis were the proactive team, visited the flat immediately, arranged lots of viewings, and got us a good tenant ready to move in. Communication was good, and the process to reference check was ...
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Comment on agent fees
Good. Fair fee for a good service.
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Nov 21,2016
Nov 21,2016
0
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As a first time landlord, Bogdana took the time to take me through all the details of renting and ensured that i was comfortable with the tenants...
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Oct 25,2016
Oct 25,2016
0
people found
this helpful
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I live abroad and have had my property rented through Ellis & Co in Harrow. They are extremely professional and whenever I visit their office, I feel like one of their friends. I never have to worry about my property thanks to Kam Kalra and also ...
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Oct 21,2016
Oct 21,2016
0
people found
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I run a property business and I always use Ellis & co. For sales and lettings.
Great team to work with and provide great tenants always.
I have also used Ellis & Co. to sell my flats recently and Rakesh in sales was great.
As a landlord ...
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Comment on agent fees
Competitive compared to other agents and always find suitable tenants.
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Oct 21,2016
Oct 21,2016
0
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Ray is the BEST agent I have ever dealt with. I am a landlord with multiple properties but the advice, help, care, professionalism, diligence and desire to get my flat let in the best possible way in unmatched by anyone else. Ray is so responsive ...
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Comment on agent fees
Excellent
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Oct 17,2016
Oct 17,2016
0
people found
this helpful
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I have had very good experience with Harrow Ellis & Co. With both Dan and Kam. Both very helpful and very prompt in response. Will definitely recommend Ellis & Co to anyone. And very professional in service and accommodative in requests....
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Sep 28,2016
Sep 28,2016
0
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Rakesh's enthusiasm throughout the matter has been fantastic. I have rarely had such excellent service and feedback from Estate Agents from marketing to exchange. Thank you....
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Comment on agent fees
Good
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Sep 22,2016
Sep 22,2016
0
people found
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5 star service from the letting department of the Harrow Branch. Responsive and efficient, as a landlord they were a pleasure to work with....
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Comment on agent fees
Good
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Jul 22,2016
Jul 22,2016
0
people found
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The relationship between landlord and tenant can be sometimes transactional but I would like to express my gratitude for the good tenancy that I enjoyed. I would like to thank Ellis and Co for ensuring my tenancy was a smooth and wonderful experience.
Special credit ...
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Jul 22, 2016
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Many thanks Ashok. Good luck with everything in the future. ...
Jun 21,2016
Jun 21,2016
0
people found
this helpful
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We organised viewings through this estate agent. The first viewing the estate agent didn't bother to turn up and suggested that we had been late - not them. Then when they rang up the next morning to cancel another viewing, they didn't even apologise. We ...
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Comment on agent fees
I would say bad as whilst they are similar to others - you are paying for a bad service
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Jun 28, 2016
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We agree appointments had to be cancelled but through no fault of our own as we have to rely on our clients for access arrangements when we do not hold keys. It is normal for Agents to send a broad list of properties to all our customers seeking, even if they are slightly out of ones budget as some landlords are willing to compromise and negotiate on the rent. Our customers are usually thankful that we do send them regular updates and this is the first time we have received such a review. ...
Nov 26,2015
Nov 26,2015
0
people found
this helpful
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Professional and efficient agent. Dan Vincent manages my property in Wembley Park and always keeps me up to date with regular checks. Any repairs are dealt with in very good time. No headaches at all from the agency. Also dealt with Peter who was a ...
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Nov 24,2015
Nov 24,2015
0
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I fully recommend the staff at Ellis and Co in Harrow when renting a property. They have been fantastic throughout my tenancy. There were some problems in the property some time back which I reported and Dan Vincent dealt with them quickly and efficiently. I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 3:48 PM 23/11/2016 by Dan Vincent
Dear ZH: Thanks for sharing your experience and I agree this let did not work out the way we all wanted. You would agree to the fact that you were NOT EVICTED but contract was dissolved with MUTUAL CONSENT from all the parties involved including yourselves. You proposed us a SUBSTANTIAL compensation figure, which I personally worked hard and got it accepted. Furthermore, I gave you my personal mobile number in case you had to get in touch with me out of office hours. You did contact me out of office hours and your query was answered.
At all times, we ensured that your interest is PARAMOUNT to us and you personally THANKED me for our approach and assistance. Before you left, you enquired about other similar property we may have where you can move. You did highlight the point that you would like to rent through us on the basis of service provided. I also recd following email from you, which I would like to quote:
"I appreciate your kind from the beginning. it is in my opinion that this incident is a result of multiple coincidental genuine mistakes from various parties but it is now in the best resolution possible. I wish this to be the final settlement".
We not only REFUNDED you the full amount you paid us, but also covered SUBSTANTIAL COMPENSATION figure as proposed by yourselves. I believe we have acted in best interest and in good faith to ensure that you are not made homeless at any stage. We wish you all the best and hope the compensation amount you have recd would be of assistance towards your property search. Regards.