100% sales valuation accuracy
67% sales fee satisfaction
91% lettings valuation accuracy
86% lettings fee satisfaction
Mar 18,2019
Mar 18,2019
2
people found
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this helpful
I had spoken to Sean O'Brien at Barbers Market Drayton around March 2018 with an idea to relocate to the area in the winter. I gave him set parameters of what I was looking for which I knew was a big ask but he was professional and managed expectations. Sean sent me links to properties in Market Drayton and the surrounding areas advertised by Barbers, giving me an idea of what was to be expected with viewings starting around November. I had viewed a few properties and Sean obviously took the feedback well as the property I eventually bought, he had booked me a viewing for it the day it came on the market! Perfect! Julie made the purchasing process far more straightforward than it seemed, whilst I let them do the work until the day I collected the keys
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Mar 18, 2019
We hope you enjoyed your weekend moving in! Thank you for the review and all of us at Barbers Estate Agents would like to pass on our very best wishes to you in your new home.
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Latest Reviews
18th Mar 2019
reviewed by 'Mr.'
Opening Hours
Address
Barbers
Tower House, Maer Lane
Market Drayton
Shropshire
TF9 3SH
01630653641
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 67% | £124,000 | £237,500 |
| Lettings | 91% | 86% | £350 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 0 | 10 | 3 | 9 | 0 | 5 | 0 | 2 | 1 |
Areas covered
- TF9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Estate agents
Latest Properties
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Dec 05,2020
Dec 05,2020
3
people found
this helpful
this helpful
Going through the process of renting a property through Barbers was not a pleasant experience. We found the contact, Jenny, to be unhelpful, totally lacking in empathy, with extremely poor customer service. Every time we phoned we were made feel like we were just a ...
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Dec 14, 2020
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Thank you for your reply. I do not wish to discuss my feedback, but if a person called Jenny Chapman still works for you I suggest she receives some customer relations training in order to deal in a professional way with your clients. Her people skills were appalling. ...
Mar 18,2019
Mar 18,2019
2
people found
this helpful
this helpful
I had spoken to Sean O'Brien at Barbers Market Drayton around March 2018 with an idea to relocate to the area in the winter. I gave him set parameters of what I was looking for which I knew was a big ask but he was professional ...
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Mar 18, 2019
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We hope you enjoyed your weekend moving in! Thank you for the review and all of us at Barbers Estate Agents would like to pass on our very best wishes to you in your new home. ...
Nov 24,2018
Nov 24,2018
1
people found
this helpful
this helpful
Absolutely fantastic service throughout the whole process. Cannot recommend Barbers enough! As someone who has bought and sold with various local estate agents over the years, I can safely say that Barbers are head and shoulders above the competition. The dedicated sales progression team, who ...
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Comment on agent fees
Excellent rates for the agent fees. Really feel like you get your money's worth.
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Nov 26, 2018
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Thank you for such a superb review! We're delighted to hear that you were so happy with our service. Enjoy your new home and best wishes from us all at Barbers Estate Agents . ...
Aug 18,2018
Aug 18,2018
2
people found
this helpful
this helpful
Regarding Gail Furnival - Barbers
Just over 3 years ago we decided to move back up North from beautiful Wiltshire due to my Mother being ill and wanting to be closer to our family
Our home in Wiltshire was a 19c Coaching Inn which my husband ...
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Comment on agent fees
Good
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Aug 17, 2018
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Thank you so much for such a wonderful review. We're delighted to hear that we were able to help. Best wishes from us all at Barbers Estate Agents. ...
Jul 12,2018
Jul 12,2018
4
people found
this helpful
this helpful
Barbers were very accommodating and made the process of buying a house as stress free as possible. They constantly kept us updated on the sale and I would not hesitate to recommend using them to buy or sell a house - very professional!...
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Jul 13, 2018
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That's my pleasure Sean. Thank you for your well wishes- if only all other estate agents are as efficient, organised and diligent as yourself. ...
May 09,2017
May 09,2017
6
people found
this helpful
this helpful
This estate agent was very unhelpful. They were unfriendly through any type of correspondence and unprofessional. They added extra costs even when a price had been agreed privately and made I very difficult to sort out my property. I couldn't even go and look at ...
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Oct 26,2016
Oct 26,2016
0
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this helpful
Excellent service from Jenni and Gail, 2 properties let in rapid time, they made the process very easy including sorting carpet quotes....
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Good
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Oct 14,2016
Oct 14,2016
3
people found
this helpful
this helpful
Lettings department be very careful and get everyting in writing as service is terrible not recommended we had to get enviromental health involved....
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May 25,2016
May 25,2016
1
people found
this helpful
this helpful
Jenni was very proffesional and very helpful during the whole process of finding a tenant for our property, nothing was too much trouble and she made sure we found the right tenant for us. I couldn't recommend Jenni and Barbers enough....
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Good
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Apr 08,2016
Apr 08,2016
0
people found
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Really quick and so helpful. Made a very stressful situation into a pleasant one. Jenni helped me so much to get everything sorted as smoothly as possible. Very grateful...
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Feb 24,2016
Feb 24,2016
0
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After contacting Barbers Market Drayton in regards a property to rent i found every member of staff i dealt with very friendly and helpful once decided the property was right for ourselves Barbers did everything to help, all in all we would recommend using barbers ...
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What agent could do to change your mind?
Agent fees have to be there as of every other fee we pay in life but i do feel charging to pay on debit card is a little unfair. I also feel that 300 pound should be the fixed price instead of then another 60 for a second application.Attached Filesnbsp;
Comment on agent fees
Agent fees have to be there as of every other fee we pay in life but i do feel charging to pay on debit card is a little unfair. I also feel that 300 pound should be the fixed price instead of then another 60 for a second application.
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Jan 19,2016
Jan 19,2016
0
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Always found Jenni very knowledgeable, professional and helpful.
She is honest and always ensures the correct tenant for my lettings portfolio. Jenni always keeps me informed of the letting legalities etc....
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Comment on agent fees
The 'find a tenant only fee' is very competitive
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Dec 14,2015
Dec 14,2015
1
people found
this helpful
this helpful
As a person who values loyalty, it was a big step for me to move away from my current agent to help me find tenants for my properties. I felt that I had to do something as voids were taking too long to fill and ...
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Comment on agent fees
Its always easy to moan about fees but they are just a bit higher than my previous agent but deliver better results.
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Dec 08,2015
Dec 08,2015
0
people found
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After our experience with another letting agent, which was not a good one, we have found Barbers to be excellent. They have been very thorough and helpful all the way through the process....
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Dec 02,2015
Dec 02,2015
0
people found
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this helpful
We bought our flat in February and did lots of work on the flat to get it up to a good standard for rental, Jenni found a tenant with a couple of weeks and so far so good as he has paid on time, or ...
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Dec 02,2015
Dec 02,2015
0
people found
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Excellent communication skills. All of my queries were answered very promptly, politely and with great professionalism. From the first viewing to collecting the keys was a very smooth process....
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Comment on agent fees
I think they are too high
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Nov 23,2015
Nov 23,2015
0
people found
this helpful
this helpful
Me and my husband wasn't from the area but wanted to move here... We saw the property through barbers they were very helpful with booking viewings.. Very polite. When we went in to the office Clara seen to us...she was very polite and helpful ...
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Nov 10,2015
Nov 10,2015
0
people found
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We bought and sold with Barbers and everyone we dealt was very helpful. Most of our dealings were with Colette and nothing was too much trouble for her. She did things in one afternoon that had taken days for the solicitor to do! We were ...
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Oct 29,2015
Oct 29,2015
0
people found
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Jenni provided clear and prompt feedback, Barbers made me aware of some issues I had not thought about and were very easy to talk to....
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Sep 28,2015
Sep 28,2015
1
people found
this helpful
this helpful
Professional estate agents, I used their local knowlage and experience before I bought properties to rent out, on their advice I have purchased 3 local properties to rent out and we have always had good tenants in them. Barbers source my tenants, not the cheapest in ...
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Comment on agent fees
Not the cheapest but you get what you pay for, I use Barbers for lettings they source my tenants, they do a full credit check and interview the tenants before the sign the contracts. We haven't had a bad tenant.
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Jul 31,2015
Jul 31,2015
0
people found
this helpful
this helpful
Communication and professionalism were both excellent and staff very friendly. After dealing with another local agent it made such a change knowing you were being looked after....
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Jul 13,2015
Jul 13,2015
0
people found
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after much concern about the moving process and the time scale being very limited I found Clara to be of great help she was professional at all times giving information when asked and keeping us informed of the process as they were completed.
Clara helped ...
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Comment on agent fees
I feel the valuation given on the property was correct we where happy for the fees to be made directly as requested.
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Jul 03,2015
Jul 03,2015
0
people found
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This was my first time as a tenant and I found Clara very helpful and understanding of my personal circumstances. She made the process very easy and kept me informed of what was happening every step of the way. I would recommend Barbers to anyone ...
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Apr 30,2015
Apr 30,2015
0
people found
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Estate Agents get a bad name, and I've dealt with a few spurious ones in my time. However, Barbers (and in particular Clara) was a pleasure to work with. The entire singing-on process was swift & we were kept up to date at all times. It's ...
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Comment on agent fees
On the high-side, but about right.
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Mar 18,2015
Mar 18,2015
0
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Sean has been managing the property above for over 12 months, and I've found him very competant and helrful...
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Mar 18,2015
Mar 18,2015
0
people found
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My long standing client had to leave my property. The Staff at Barbers were very efficient in sorting out all the repairs etc that had to be done prior to new rental. They were excellent in finding new clients as fast as was possible. I ...
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Mar 03,2015
Mar 03,2015
0
people found
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From the first time I contacted Barbers, Clara was exceptional and professional at all times. She worked above and beyond my expectations to enable me to secure a tenancy very quickly following marital breakdown due to domestic abuse.
Whatever Clara said she would do has ...
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Feb 25,2015
Feb 25,2015
0
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From the onset of my dealings with barbers I was met with curtisy,politeness and professionalism. Both jenni and clara dealt with all that was involved with the letting of the property highly efficiently. I am very happy with the service provided by barbers....
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Dec 02,2014
Dec 02,2014
0
people found
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Really helpful and listened re the sort of tenant we were looking for. We are fairly rural so it wasn't an easy task but Jenni has managed to find tenants for us. Always available to do the viewings too which was a big help. Excellent ...
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Comment on agent fees
Well, we would all like to pay a little less but so far they have done a good job, so no complaints
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Dec 02, 2014
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Thank you for your kind comments and for using Barbers - we shall pass this onto Jenni - she will be delighted that you have taken the time to carry out this survey. ...
Jul 25,2014
Jul 25,2014
1
people found
this helpful
this helpful
Quick to get an agreed sale. Very professional staff. Forced to switch to them by atrocious behaviour of previous agents who I would avoid at all costs....
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Comment on agent fees
Much cheaper than others I've used in Berkshire. Same fee rate as other local agents.
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Nov 28, 2014
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Thank you for your kind review and also for using Barbers - best wishes from all the team at Market Drayton ...
Vendor Fees
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No fees set. Last updated at 17/03/2023, 5:05 PM by Gail FurnivalComplaints Procedure
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Last updated at 4:05 PM 17/03/2023 by Gail Furnival
