Heath, Cardiff, CF14
4.9/5, 32 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

“Excellent customer service...”

Share on :
Mar 16,2019
Minithumbup
Steph
By: 'Clare'
Mar 16,2019
0 people found
this helpful
Very pleased to have chosen MGY...couldn't have asked for a better service!rnrnWe highly recommend Steph and the team in the Heath MGY branch. From the outset, Steph's approachable manner along with her knowledge assured us that we were in safe hands selling through them. Decisions including a fair valuation were explained and justified. We found the customer service and communication excellent from the thorough and timely feedback from each viewing to chasing the buyer and buyer's solicitor which helped to progress the sale.
Comment on agent fees
The fees were fair and we felt we had good value for money as nothing was too much trouble.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

MGY
114 Caerphilly Road
Birchgrove,Cardiff
Cardiff County
CF14 4QG
029 2052 9026

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £200,000 £685,000
Lettings 0% 99% £725 £1,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 3 0 19 1 7 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA RICS TPOS Sales TPOS
Latest Properties

No Properties

Images & Videos

“MGY Brilliance...”

Share on :
Jul 09,2024
Minithumbup
Paige
By: 'Phil Jones'
Jul 09,2024
0 people found
this helpful
MGY were brilliant in helping me purchase my first home. From the initial enquiries, right through to post completion they were on hand to help. Their knowledge of the process, and guidance through the tricky situations faced really sets them apart from others. Special thank ...
read full review
Was this helpful? Yes

“MGY - With you all the way - they take the st......”

Share on :
Mar 12,2024
Minithumbup
Meriel
By: 'Lewis'
Mar 12,2024
0 people found
this helpful
MGY - With you all the way - they take the stress out of moving!...
read full review
Was this helpful? Yes

“The level of experience, knowledge, care and ......”

Share on :
Dec 21,2023
Minithumbup
By: 'samantha crock'
Dec 21,2023
0 people found
this helpful
The level of experience, knowledge, care and personal touch that MGY provided was outstanding. From the moment the sales manager sat down on my sofa and went over the paperwork regarding selling a property, to the phone call verifying it was completed. Right up until ...
read full review
Was this helpful? Yes

“The level of experience, knowledge, care and ......”

Share on :
Dec 21,2023
Minithumbup
By: 'samantha crock'
Dec 21,2023
0 people found
this helpful
The level of experience, knowledge, care and personal touch that MGY provided was outstanding. From the moment the sales manager sat down on my sofa and went over the paperwork regarding selling a property, to the phone call verifying it was completed. Right up until ...
read full review
Was this helpful? Yes

“Thank Heavens for Nicky & Karen at Heath offi......”

Share on :
Nov 29,2023
Minithumbup
Karen
By: 'Julia'
Nov 29,2023
0 people found
this helpful
Thank Heavens for Nicky & Karen at Heath office in Cardiff. Without them this purchase would not have happened. Nicky set up a group email to all 5 conveyancers in the chain and got everyone agreeing to dates to exchange & complete. I honestly think if she hadn't ...
read full review
Was this helpful? Yes

“A succesful sale well executed...”

Share on :
Sep 25,2023
Minithumbup
By: 'Andrew M.'
Sep 25,2023
0 people found
this helpful
Acting as Executor for the sale of a local property I contacted MGY initially to arrange a Probate compliant valuation and then to sell the house. Arrangements were made promptly, an honest valuation agreed, and the house professionally photographed and floor planned on a pre-arranged ...
read full review
Was this helpful? Yes

“I used MGY recently for the sale of my home. ......”

Share on :
Apr 25,2023
Minithumbup
Paige
By: 'James'
Apr 25,2023
0 people found
this helpful
I used MGY recently for the sale of my home. Although the market is in a funny space they were quick and efficient in getting my property to the market. The viewings were complete over 2 days which worked great for my family and I and ...
read full review
Was this helpful? Yes

“Great communication...”

Share on :
Apr 20,2023
Minithumbdown
Meriel
By: 'Tom'
Apr 20,2023
0 people found
this helpful
Communication throughout the process was outstanding from Meriel and the team at the Heath branch. Would recommend them to anyone thinking of selling or renting a property....
read full review
Was this helpful? Yes

“We have just rented with MGY and have been th......”

Share on :
Feb 02,2023
Minithumbup
Sian
By: 'Fiona'
Feb 02,2023
0 people found
this helpful
We have just rented with MGY and have been thoroughly impressed by them throughout the process. We have spoken a number of times on the phone to Sian, Suzanne and Nicola before arranging a viewing and ultimately submitting an offer. Each communication was friendly and ...
read full review
Was this helpful? Yes

“Stephanie the manageress of MGY Caerphilly ro......”

Share on :
Oct 18,2022
Minithumbup
Steph
By: 'Jackie'
Oct 18,2022
0 people found
this helpful
Stephanie the manageress of MGY Caerphilly road literally kept me sane through the whole (sometimes stressful) process of moving this year. It’s so different now after lockdown as everything took that much longer to get through the local searches especially but I knew that ...
read full review
Was this helpful? Yes

“We've been really impressed with the communic......”

Share on :
Oct 14,2022
Minithumbup
By: 'L.Partridge'
Oct 14,2022
1 people found
this helpful
We've been really impressed with the communication and professionalism from MGY through a very stressful house move! Thank you for supporting us through!...
read full review
Was this helpful? Yes

“My father used MGY to sell his property in Pe......”

Share on :
Sep 05,2022
Minithumbup
Steph
By: 'David'
Sep 05,2022
0 people found
this helpful
My father used MGY to sell his property in Pen-y-lan. Steph and the rest of the team were always helpful and prompt in their communicatons with Dad and the rest of the family. I have no hesitation in recommending them....
read full review
Was this helpful? Yes

“Cath, Steph and the team at MGY were great fr......”

Share on :
Aug 24,2022
Minithumbup
Steph
By: 'Alex Hughes'
Aug 24,2022
0 people found
this helpful
Cath, Steph and the team at MGY were great from the moment I met them. Quick to respond, open with their advice and facilitated our purchase with utmost professionalism. Wouldn’t hesitate to recommend them for both sales and purchases. Thanks!...
read full review
Was this helpful? Yes

“Wanted to show our massive appreciation to MG......”

Share on :
Jun 08,2022
Minithumbup
Steph
By: 'Jason'
Jun 08,2022
0 people found
this helpful
Wanted to show our massive appreciation to MGY Birchgrove who helped us buy our first house. We started looking during the COVID 19 pandemic, so got caught up in the craziness of the housing market. After getting all our information, mortgage and details together, we emailed ...
read full review
Was this helpful? Yes

“Excellent service from Suzanne Mckenzie from ......”

Share on :
Apr 25,2022
Minithumbup
Suzanne
By: 'Rhian'
Apr 25,2022
0 people found
this helpful
Excellent service from Suzanne Mckenzie from Mgy from start to finish.Brilkiant communication and support throughout. Highly recommend.Excellent customer service throughout....
read full review
Was this helpful? Yes

“MGY team in Heath helped us sell and buy a pr......”

Share on :
Mar 04,2022
Minithumbup
Steph
By: 'Rob'
Mar 04,2022
0 people found
this helpful
MGY team in Heath helped us sell and buy a property within a week of first contacting them Professional and efficient service through seamless completion ( stress free ) Particular thanks to Steph Evans and Meriel Burgess who were great and very supportive Rob...
read full review
Was this helpful? Yes

“Steph at MGY Birchgrove was absolutely brilli......”

Share on :
Sep 07,2021
Minithumbup
Steph
By: 'Julie'
Sep 07,2021
0 people found
this helpful
Steph at MGY Birchgrove was absolutely brilliant - gave us great advice from the start, was super quick to respond to any queries we had, chased up issues immediately on our behalf, handled an extremely difficult situation with our initial buyers really well and we ...
read full review
Was this helpful? Yes

“MGY, Birchgrove - What a team!...”

Share on :
Aug 26,2021
Minithumbup
Steph
By: 'Kathryn'
Aug 26,2021
0 people found
this helpful
Following the successful completion of the sale of our property a couple of weeks ago, I cannot recommend MGY, Birchgrove highly enough! From valuation through to completion, they were engaged, always available and committed to getting the sale progressed as quickly as possible. All members ...
read full review
Was this helpful? Yes

“Recently bought a house via MGY Birchgrove. T......”

Share on :
Aug 05,2021
Minithumbup
By: 'Craig'
Aug 05,2021
1 people found
this helpful
Recently bought a house via MGY Birchgrove. The sales staff and follow up were outstanding. Regular contact, regular chasing and correspondence updates. The staff were thoroughly helpful and polite and i could not fault them. I would recommend using them again. Having recently purchased another ...
read full review
Was this helpful? Yes
By: Nigel
Aug 31, 2021
View all comments (1)
Recently sold a house using MGY. The service received was first class. There was regular communication throughout the sale in what can only be described as busy times for solicitors making it harder for everyone concerned. Great job MGY, I'd have no hesitation using your services again. ...

“Steph and the team at MGY were always availab......”

Share on :
Jun 11,2021
Minithumbup
Steph
By: 'Catherine'
Jun 11,2021
0 people found
this helpful
Steph and the team at MGY were always available and went beyond expectations to ensure the smooth sale of my property. Highly recommend the Caerphilly Road Branch....
read full review
Was this helpful? Yes

“Nice easy process, very courteous and efficie......”

Share on :
Mar 12,2021
Minithumbup
Suzanne
By: 'Aaron'
Mar 12,2021
0 people found
this helpful
Nice easy process, very courteous and efficient with communication. Made the process simple and easy to follow. Suzanne did a great job of keeping me informed and providing answers to any queries....
read full review
Was this helpful? Yes

“Great service...”

Share on :
Mar 05,2021
Minithumbup
Steph
By: 'Laura'
Mar 05,2021
0 people found
this helpful
I couldn't have been happier with the service from MGY throughout the sale of my house. Communication was always prompt and friendly and I felt reassured during a stressful time. I would definitely recommend MGY to anyone considering selling their home....
read full review
Was this helpful? Yes

“Steph, Cath and Meriel were fantastic helping......”

Share on :
Mar 02,2021
Minithumbup
Steph
By: 'Hannah'
Mar 02,2021
1 people found
this helpful
Steph, Cath and Meriel were fantastic helping us sell our property. They were friendly, professional and experienced. We had a very smooth experience and would highly recommend them....
read full review
Was this helpful? Yes

“Ours was not an easy house to sell but Steph ......”

Share on :
Mar 01,2021
Minithumbup
Steph
By: 'Sam'
Mar 01,2021
1 people found
this helpful
Ours was not an easy house to sell but Steph and the team in the Heath stuck with it, providing regular and honest updates. To them, this was not just a another property transaction. The house was being sold on behalf of my mother and ...
read full review
Was this helpful? Yes

“A First Class Experience from MGY - Birchgrove...”

Share on :
Feb 01,2021
Minithumbup
Steph
By: 'Jim'
Feb 01,2021
0 people found
this helpful
Steph, Meriel, and the team at Caerphilly Road MGY have been amazing. They have kept going no matter what lockdown restrictions have been put on them. They've looked after us and our buyers. I'd recommend them without any hesitation. Definitely the best experience I've ever ...
read full review
Was this helpful? Yes

“Steph, Meriel and Cath provided an excellent ......”

Share on :
Feb 01,2021
Minithumbup
Steph
Cath
By: 'Anne'
Feb 01,2021
0 people found
this helpful
Steph, Meriel and Cath provided an excellent service when selling our property, and were always on hand to offer helpful advice....
read full review
Was this helpful? Yes

“Excellent communication and drive...”

Share on :
Nov 10,2020
Minithumbup
Steph
By: 'Jon'
Nov 10,2020
0 people found
this helpful
We didn’t use MGY as our selling agents but they were the agents acting for the property we were purchasing. Steph at the Birchgrove branch treated us like her own clients and put our own agents to shame! In what emerged as a complicated ...
read full review
Was this helpful? Yes

“Outstanding...”

Share on :
May 03,2019
Minithumbup
Adam
By: 'Mr'
May 03,2019
0 people found
this helpful
The whole team at MGY have been without doubt the best part of this house sale. Due to other parties it didn't go smoothly but they took all of the stress out of the move for us and I could recommend highly enough. Would use ...
read full review
Comment on agent fees
Fees were competitive, almost cheap for the level of service and hours they put in
Was this helpful? Yes

“Absolutely first class service!...”

Share on :
Mar 29,2019
Minithumbup
Steph
By: 'Gavin'
Mar 29,2019
1 people found
this helpful
Dealing with Steph, Meriel and Cath at the Heath office has been an absolute pleasure from start to finish. We felt like they were on our side the whole time and nothing was too much trouble. They are all clearly extremely very good at what ...
read full review
Comment on agent fees
Fees are inline with the area, but the service far outshines the competition!
Was this helpful? Yes

“Excellent customer service...”

Share on :
Mar 16,2019
Minithumbup
Steph
By: 'Clare'
Mar 16,2019
0 people found
this helpful
Very pleased to have chosen MGY...couldn't have asked for a better service!rnrnWe highly recommend Steph and the team in the Heath MGY branch. From the outset, Steph's approachable manner along with her knowledge assured us that we were in safe hands selling through ...
read full review
Comment on agent fees
The fees were fair and we felt we had good value for money as nothing was too much trouble.
Was this helpful? Yes
No image available Steph
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:00 PM 17/10/2023 by allAgents

Awards won by MGY, Cardiff CF14 4QG



Get in touch with

MGY

Branch - Heath, Cardiff, CF14