50% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction
Oct 03,2012
Oct 03,2012
0
people found
this helpful
this helpful
I am an international professional that was moving to London due to occupational reasons, and even though I am a full-fledged EU citizen, I was not prepared for how the London/UK real estate market works. I have dealt with three or four different agents and everybody treated me like a low-cost illegal immigrant even though I am a seasoned banker further coming from a respected family in my home country, and have worked or rented flats within the EU in different countries.
London Link's professional, honest, deal-oriented and fast approach was exactly the opposite to terrible services that I experienced with other better known agents such as Knight Frank, Foxtons or Field & May. It seems to me that such house brands have lost touch with reality and are doing business in numbers, forgetting the individual approach to their customers. Even though I am a non-UK national, the company owner/director Lesley Balding was able to arrange the whole deal within less than a week. Everything went very smoothly, from the first contact via email, through telephone calls, international SWIFT payments and tenancy agreement signature. Roshan, the company financial controller was very prompt to address my questions or confirmations regarding overseas transfer of security deposit and initial rent payments - which was actually a terrible hassle with Knight Frank who still owe me the holding deposit as a result of a failed transaction on their side.
The check-in to the apartment went very smooth and the selected inventory clerk was very helpful in answering my questions regarding the Millharbour property. The administration fee that London Link charged me was lower than what larger agents do invoice - to tell the truth, I'd be much more willing to pay for professional services had I known the poor service of the better known agents.
London Link's tenancy agreement is also the contract I was always hoping for - concrete, understandable, easy to read and highly structured. I also liked the fact that London Link was able to arrange a deal that was mutually acceptable both for me as a tenant and for the landlord - which is quite contrary to the fact that London property market is nowadays a sellers market - tenants simply have no say during the whole deal.
Overall, I would strongly recommend London Link's services to anyone - may it be a UK national looking to relocate to Docklands area or a foreign national seeking professional service, hard work, and earnest approach. I am glad that I did business with London Link and will use their services again, if needed. As I am capable of drawing comparisons accross different property markets within the EU, I have to say that I wouldn't pay attention to those other reviewers of London Link on this website.
I hope that my advice will help future clients of London Link choose a company service that pays attention to detail and is qualified to cater international clients as well.
London Link's professional, honest, deal-oriented and fast approach was exactly the opposite to terrible services that I experienced with other better known agents such as Knight Frank, Foxtons or Field & May. It seems to me that such house brands have lost touch with reality and are doing business in numbers, forgetting the individual approach to their customers. Even though I am a non-UK national, the company owner/director Lesley Balding was able to arrange the whole deal within less than a week. Everything went very smoothly, from the first contact via email, through telephone calls, international SWIFT payments and tenancy agreement signature. Roshan, the company financial controller was very prompt to address my questions or confirmations regarding overseas transfer of security deposit and initial rent payments - which was actually a terrible hassle with Knight Frank who still owe me the holding deposit as a result of a failed transaction on their side.
The check-in to the apartment went very smooth and the selected inventory clerk was very helpful in answering my questions regarding the Millharbour property. The administration fee that London Link charged me was lower than what larger agents do invoice - to tell the truth, I'd be much more willing to pay for professional services had I known the poor service of the better known agents.
London Link's tenancy agreement is also the contract I was always hoping for - concrete, understandable, easy to read and highly structured. I also liked the fact that London Link was able to arrange a deal that was mutually acceptable both for me as a tenant and for the landlord - which is quite contrary to the fact that London property market is nowadays a sellers market - tenants simply have no say during the whole deal.
Overall, I would strongly recommend London Link's services to anyone - may it be a UK national looking to relocate to Docklands area or a foreign national seeking professional service, hard work, and earnest approach. I am glad that I did business with London Link and will use their services again, if needed. As I am capable of drawing comparisons accross different property markets within the EU, I have to say that I wouldn't pay attention to those other reviewers of London Link on this website.
I hope that my advice will help future clients of London Link choose a company service that pays attention to detail and is qualified to cater international clients as well.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
9th Jul 2021
reviewed by 'Michal'
22nd Sep 2020
reviewed by 'Mohamed'
3rd Jan 2017
reviewed by 'Captain'
24th Jul 2016
reviewed by 'Tulipan'
6th Nov 2013
reviewed by 'Aaatos'
Opening Hours
Address
London Link Properties Limited
139 Three Colt Street
Limehouse,London
Greater London
E14 8AP
020 7987 7778
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 0% | 25% | £715 | £715 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 11 | 5 | 0 | 0 | 2 | 0 | 1 | 1 |
Areas covered
- E14
- E3
- E16
- E1
- E1W
- SE10
- SE8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 09,2021
Jul 09,2021
0
people found
this helpful
this helpful
thieves! after moving out, they do not reply to the email and do not return the deposit. steer clear of these thieves ... can't even take care of the house they rent and keep lying!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 22,2020
Sep 22,2020
1
people found
this helpful
this helpful
The worst agency I ever see in my whole life .. I have 11 yrs rent in London never deal with such unprofessional,rude, cheating people
Not recommended even for my enemy...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 03,2017
Jan 03,2017
0
people found
this helpful
this helpful
I rented my flat in Eluna Apartments through London Link and was pleased with the service provided. I didn't have much need to contact the letting Agents as everything ran quite smoothly. Bilkis Begum was a great help when I was moving out and back ...
read full review
read full review
Comment on agent fees
all within reason
Was this helpful?
Yes
Yes
Jul 24,2016
Jul 24,2016
3
people found
this helpful
this helpful
The worst experience we've ever had with an estate agent. The agent showed up only once, when we came for the first viewing. He was not answering to calls and once we noted that we are not satisfied with the service, he started to shout ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2014
Apr 29,2014
0
people found
this helpful
this helpful
Very competent and thorough. Professional and on the ball - handled all details well and fast. Effiicient without being aggresssive - highly recommended....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 06,2013
Nov 06,2013
0
people found
this helpful
this helpful
We bought our London home through London Link. Very pleased. They made it all happen swiftly, efficiently, and as painlessly as a home move can ever get. Our search for a property to purchase has been a very long process during which we had dealings ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 03,2013
Aug 03,2013
0
people found
this helpful
this helpful
London Links have been excellent throughout my tenancy. They have been helpful and prompt with any issues that arose, especially Catherine and Lesley. They have been a star! Keep up the great work :)...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 04,2013
Jun 04,2013
0
people found
this helpful
this helpful
I found The Agency and especially Ms Lesley Balding very professional, available and reliable.
Ms Lesley Balding showed me a flat more than one time giving me the possibility to be sure on the purchasing and giving me all the information possible and also good ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 04,2013
Jun 04,2013
0
people found
this helpful
this helpful
Myself and my flatmates have been very impressed with Catherine and Angelique's service since moving into the property 3 months ago. We started off on awkward terms as we were dealing with another agency (who didn't know their arse from their elbow) who done nothing for ...
read full review
read full review
Was this helpful?
Yes
Yes
May 04,2013
May 04,2013
0
people found
this helpful
this helpful
Very good on managing landlord-tenant relationship and very helpful getting things sorted timely and efficiently. For me, getting my dropped main flat door sorted was of utmost importance and Catherine did a brilliant job in getting this problem solved to everybody's convenience....
read full review
read full review
Was this helpful?
Yes
Yes
“Angelique and Catherine are strong professionals.Angelique facilitated the negotiation ......”
May 03,2013
May 03,2013
0
people found
this helpful
this helpful
Angelique and Catherine are strong professionals.
Angelique facilitated the negotiation with the landlord on various difficult points of the contract. Each step of the process was clearly defined and she was able to answer any questions and concerns regarding the property.
On the Property management ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 26,2013
Apr 26,2013
0
people found
this helpful
this helpful
Angelique has been very pro active in her approach towards finding a tenant for my property.
I have found her to be polite ,friendly & professional, keeping me updated throughout the letting process.
I have been approached by other letting companies & have refused there offers as ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2013
Apr 18,2013
0
people found
this helpful
this helpful
Angelique was very helpful in finding various properties and was always available for queries.
We found a flat that I am very pleased with, thanks Angelique!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 22, 2013
View all comments
(1)
I'm so happy you're pleased, anything you need just give me a call! :) ...
Apr 15,2013
Apr 15,2013
0
people found
this helpful
this helpful
In a business not famed for customer service or satisfaction, Angelique Ferra is a rare example of someone who is both conscientious at her job and a pleasure to deal with. It would be fair to say we have had some ups and downs with ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 22, 2013
View all comments
(1)
Wow, thank you Dr Doogan ...
Apr 15,2013
Apr 15,2013
0
people found
this helpful
this helpful
I was very pleased with the help that Angelique has provided from the viewing of the property up to the actual move into the property. I am very grateful of the support offered, and looking forward for a good cooperation with the agency throughout the ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15,2013
Apr 15,2013
0
people found
this helpful
this helpful
Angelique worked hard to find myself and my housemate a flat within our budget and was always available for phonecalls.
The place was also thoroughly cleaned when we moved in and everything including the keys handover went smoothly on the move-in day.
Her follow-up service ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15, 2013
View all comments
(1)
Wow, thank you Aaron, it was a pleasure to help you both. You can call me anytime for anything you need. Angelique ...
Apr 14,2013
Apr 14,2013
0
people found
this helpful
this helpful
Helpful in terms of getting things done as quick and effective as possible. Helpful even after the contract was signed....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15, 2013
View all comments
(1)
Thank you George, I hope you are settled now and gettting a good nights rest! ...
Apr 13,2013
Apr 13,2013
1
people found
this helpful
this helpful
Lesley owns and runs LondonLink and I have been dealing with her for over 15 years, while she has managed multiple properties for me. Always been responsive, thoughtful and helpful. I rely on her, especially when I was an absentee landlord in HK, from where it ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 13,2013
Apr 13,2013
0
people found
this helpful
this helpful
I live in South Africa and don't visit London very often any more so need to have trust and confidence in the people who are managing my property and with the friendly people at London Link I have that peace of mind....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 13,2013
Apr 13,2013
0
people found
this helpful
this helpful
I have rented out an apartment through London link for a number of years and have never once had cause to complain. I have recently letter out a second property through them and I have found Angeliqe Ferra a pleasure to deal with, she took ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 22, 2013
View all comments
(1)
Thank you, it was a pleasure to help, to be fair you made it easy for me! ...
Oct 03,2012
Oct 03,2012
0
people found
this helpful
this helpful
I am an international professional that was moving to London due to occupational reasons, and even though I am a full-fledged EU citizen, I was not prepared for how the London/UK real estate market works. I have dealt with three or four different agents ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 03,2012
Oct 03,2012
0
people found
this helpful
this helpful
I am an international professional that was moving to London due to occupational reasons, and even though I am a full-fledged EU citizen, I was not prepared for how the London/UK real estate market works. I have dealt with three or four different agents ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2012
Aug 31,2012
2
people found
this helpful
this helpful
I've never had a worse experience with a letting agent in all my life. Prior to moving in they didn't give us accurate information about deposit and payments, failed to answer any of our questions or concerns, didn't give us a receipt for our holding ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29,2011
Oct 29,2011
3
people found
this helpful
this helpful
- Very aggressive and pushes for high rental prices
- All emails and sms are HIGH priority and have ASAP in them
- Unable to figure out how to talk to clients...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 11,2007
Sep 11,2007
3
people found
this helpful
this helpful
Most awful letting agency. London Link Properties did not transfer our bills when we moved in. It took 3 months to sort out the contract. Insane terms when moving out (eg ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:08 AM 03/11/2016 by Lesley K Balding
