99% sales valuation accuracy
100% sales fee satisfaction
Mar 04,2019
Mar 04,2019
13
people found
this helpful
this helpful
We sold our house and bought the new one with Paul Graham and the whole experience was a very positive one. The team was great and did a good job of keeping up communication between their Carshalton and Wallington offices. Being local, they were easy to get hold of and didn't seem to mind me popping in on a regular basis in person with two small children in tow to get updates!
Adam was very thorough when valuing our property and dealt patiently and clearly with prospective buyers and the acceptance of offers on our old place. Jane, Denise and Jacqui kept everything moving for us after the offer stage, including filling in blanks when our solicitor wasn't as clear with communication.
We had a very tight and specific deadline for completion which they appreciated and which they worked towards so that we could submit a school application on time. Jacqui did a great job keeping our vendor on side with our request, even when it probably wasn't very convenient for them, and the whole team liaised quickly and effectively with solicitors and other estate agents in the chain.
Would very much recommend them to anyone.
Adam was very thorough when valuing our property and dealt patiently and clearly with prospective buyers and the acceptance of offers on our old place. Jane, Denise and Jacqui kept everything moving for us after the offer stage, including filling in blanks when our solicitor wasn't as clear with communication.
We had a very tight and specific deadline for completion which they appreciated and which they worked towards so that we could submit a school application on time. Jacqui did a great job keeping our vendor on side with our request, even when it probably wasn't very convenient for them, and the whole team liaised quickly and effectively with solicitors and other estate agents in the chain.
Would very much recommend them to anyone.
Comment on agent fees
Reasonable. We did discuss whether or not to go with an online “fixed fee” firm that would have been cheaper but we’re very glad we didn’t as we don’t feel they would have provided the same level of service as speedily as Paul Graham, especially when hitting snags and having tight deadlines. We’re very confident this was money worth spending to get he result we wanted!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Featured Review
a
reviewed by 'Andras'
Featured Review
a
reviewed by 'Dawn'
Featured Review
a
reviewed by 'Jenny'
Featured Review
a
reviewed by 'Chloe W'
Featured Review
a
reviewed by 'Susanna'
12th Dec 2024
reviewed by 'Natalia G.'
Opening Hours
Address
Paul Graham
62 - 64 High Street
Carshalton
Greater London
SM5 3AG
020 8773 7200
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £202,500 | £1,120,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 0 | 111 | 2 | 51 | 1 | 4 | 0 |
Areas covered
- Carshalton
- Carshalton Beeches
- Sutton
- Cheam
- Belmont
- Banstead
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Featured Review
a
Feb 17,2023
Feb 17,2023
4
people found
this helpful
this helpful
I recently sold my property through this estate agency and I couldn't be more pleased with the outcome. Steve and Jane were my main points of contact and they were fantastic. They provided me with expert advice, kept me informed throughout the process, and made ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 20, 2023
View all comments
(1)
Thanks Andras, It was a pleasure working with you and we hope you enjoy your new home. Regards Steve. ...
Featured Review
a
Jul 20,2022
Jul 20,2022
6
people found
this helpful
this helpful
My experience of Paul Graham was very positive. I sold and purchased through them. In particular, Jane's support was invaluable throughout the process especially given the very challenging market conditions. She was always one step ahead and consistently patient and kind. I appreciated her help ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 21, 2022
View all comments
(1)
Thank you for your comments, Dawn. We are delighted to get you moved (finally) and hope you enjoy the new house. ...
Featured Review
a
Jan 05,2023
Jan 05,2023
5
people found
this helpful
this helpful
Good communication throughout the house purchase. Was kept up to-date and any issues resolved quickly. Would definately use Paul Graham for any future sales or purchases. Hannah was great in showing the property and Jane very helpful in ensuring all communication was relayed....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 05, 2023
View all comments
(2)
Thank you Jenny and we look forward to handing you the keys to your new home. ...
Featured Review
a
Jun 18,2024
Jun 18,2024
1
people found
this helpful
this helpful
Paul Graham come highly recommended, offering a first class property service. From start to finish we were impressed by their integrity, unwavering support, attention to detail and knowledgeable local team. Choosing the right estate agent was imperative for us and we were delighted with our ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 19, 2024
View all comments
(1)
Thank you Chloe for your kind words and it was a pleasure working with you. Enjoy your new home. ...
Featured Review
a
May 20,2024
May 20,2024
1
people found
this helpful
this helpful
10 out of 10 Service!!!
Paul Graham are the best Estate agent I have used.
They dealt with the sale of my property and luckily the property I purchased was though Paul Graham too.
Jane, Steve, Hannah, Jack and all the Team were magnificent.
They kept me ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 12,2024
Dec 12,2024
0
people found
this helpful
this helpful
I would like to express my deepest gratitude to Jane for her exceptional support during the purchase of our first home. She was always available to answer my questions, no matter how small, and her clear communication made the process so much easier. I’m ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 12, 2024
View all comments
(1)
Thank you Natalia. ...
Dec 09,2024
Dec 09,2024
1
people found
this helpful
this helpful
I can't rate Paul Graham in Carshalton enough. We sold and brought our house with them and they were fantastic. Jack is honest and straightforward about asking price, and is realistic about the local market, and comes to a valuation with lots of information so ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09, 2024
View all comments
(1)
Thank you Natasha. Enjoy the new home! ...
Nov 18,2024
Nov 18,2024
1
people found
this helpful
this helpful
Paul Graham were incredibly professional, they were proactive with communication and kept the process moving. We would have no hesitation in recommending their services....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18, 2024
View all comments
(1)
Thanks Jack & Lois, it was a pleasure working with you. ...
Nov 14,2024
Nov 14,2024
0
people found
this helpful
this helpful
A great and supportive service from start to finish.
Both Jack and Jane made the process clear and straightforward and always available to help when needed.
Thank you....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 11,2024
Nov 11,2024
1
people found
this helpful
this helpful
We recently had the pleasure of working with Jack, Hannah and Jane at Paul Graham and we couldn't be more impressed with their professionalism, expertise, and dedication throughout the entire process. From the initial consultation to the final sale, they made what could have been ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 11, 2024
View all comments
(1)
Thank you Carly. I am pleased you were happy with our service, it was a pleasure working with you. ...
Nov 05,2024
Nov 05,2024
1
people found
this helpful
this helpful
We had an excellent experience selling our house with Paul Graham Estate Agent. From start to finish, their team was professional, knowledgeable, and attentive. The marketing was impressive, showcasing our property beautifully and attracting the right buyers quickly. Communication was excellent, keeping us informed throughout ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 04,2024
Nov 04,2024
0
people found
this helpful
this helpful
Such a great experience with the team at Paul Graham Carshalton. Jack, Jane and Hannah couldn’t do enough for us. All very knowledgeable, helpful and friendly. Jack and Jane really kept on top of the sale for us and we couldn’t be happier. ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 04, 2024
View all comments
(1)
Thanks you, Katie. ...
Oct 28,2024
Oct 28,2024
1
people found
this helpful
this helpful
Jack and the team were very helpful in the sale of my flat and were very re assuring the whole way through the process...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29, 2024
View all comments
(1)
Thank you ...
Sep 24,2024
Sep 24,2024
1
people found
this helpful
this helpful
We were really impressed with the service Paul Graham provided at every stage of the process. All the staff without exception were approachable and a pleasure to deal with. We felt supported and there was no nonsense, which is in contrast to some other estate ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 23,2024
Sep 23,2024
1
people found
this helpful
this helpful
I found Paul Graham to be very attentive to my questions and requirements and at all times acted very professionally. I was always kept up to date with developments, which in my case were somewhat protracted....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 23, 2024
View all comments
(1)
Thank you Garry. ...
Aug 31,2024
Aug 31,2024
0
people found
this helpful
this helpful
I was incredibly impressed with Paul Graham Estate Agents. After being recommended to them, I was so glad I followed the advice. As a first-time mover in over two decades, the entire process was completely new to me. However, Jack took the time to explain ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 29,2024
Aug 29,2024
0
people found
this helpful
this helpful
The team at Paul Graham are amazing from start to finish and I would highly recommend them...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31,2024
Jul 31,2024
1
people found
this helpful
this helpful
A great team who offered us a supportive service throughout the listing and selling of our home....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31, 2024
View all comments
(1)
Thanks Tessa, it was a pleasure working with you. ...
Jul 24,2024
Jul 24,2024
0
people found
this helpful
this helpful
Paul Graham are fantastic. Really professional the whole way through and stood out among other agencies in the area in just how much they were prepared to go the extra mile. Jane was extremely proactive in driving things through on what was a rather complex ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 24, 2024
View all comments
(1)
Thank you Michael. ...
Jul 17,2024
Jul 17,2024
0
people found
this helpful
this helpful
Many thanks to the whole team at Paul Graham for all their work and advice throughout the property sale. I would highly recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 13,2024
Jul 13,2024
0
people found
this helpful
this helpful
A fantastic estate agency team all of them working on my behalf . Easy to speak to very helpful . Jack Jane and the rest of the team work hard to resolve any issues that arise . Would highly recommend ....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03,2024
Jul 03,2024
0
people found
this helpful
this helpful
Jane Kelly from Paul Graham was outstanding throughout the whole process of us buying our property. She was kind, understanding and supportive throughout an incredibly stressful time (as were the whole team whenever we spoke with anyone else). I cannot recommend them highly enough! And ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03,2024
Jul 03,2024
0
people found
this helpful
this helpful
Jane Kelly from Paul Graham was outstanding throughout the whole process of us buying our property. She was kind, understanding and supportive throughout an incredibly stressful time (as were the whole team whenever we spoke with anyone else). I cannot recommend them highly enough! And ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13,2024
Jun 13,2024
0
people found
this helpful
this helpful
Great agents staff very friendly helped us through a rocky time but always positive we would reach our goal would highly recommend them...
read full review
read full review
Was this helpful?
Yes
Yes
May 02,2024
May 02,2024
1
people found
this helpful
this helpful
We were very happy with Paul Graham's handling of the sale of my mother's house. I chose them partly through a recommendation from a neighbour as to how professional they are, which they totally lived up to. They found a buyer within a few days, ...
read full review
read full review
Was this helpful?
Yes
Yes
May 02, 2024
View all comments
(1)
Thank you for for your comments. It was a pleasure acting for you and the family. ...
Apr 30,2024
Apr 30,2024
0
people found
this helpful
this helpful
Excellent pre and post sale service with high level of local knowledge...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2024
Apr 29,2024
1
people found
this helpful
this helpful
Jane at Paul Graham Carshalton is great. We have understanding throughout the whole process, communication was good and we felt care and support. Thank you for your help Jane!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29, 2024
View all comments
(1)
Thank you for your kinds words. ...
Apr 26,2024
Apr 26,2024
1
people found
this helpful
this helpful
Purchased house through Paul Graham, Hannah and Jane were amazing. My husband and I didn't feel pressure to buy Hannah was one of the best sales estate agents we've dealt with. Jane, was always available and happy to help she always kept us updated and ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 26, 2024
View all comments
(1)
Thank you Caroline and we hope you enjoy your new home. ...
Apr 10,2024
Apr 10,2024
1
people found
this helpful
this helpful
We've just completed our sale with Paul Graham and the whole team couldn't have done anything more. From initial survey with Steve, viewings with Hannah and then the regular updates and endless chasing that Jane carried out to see the process through. Use them!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 03,2024
Apr 03,2024
1
people found
this helpful
this helpful
My brother had used Paul Graham for buying and selling a couple of houses in the area, so we knew that they were top notch for local knowledge. From the first engagement with the Carshalton branch team, we knew we were in excellent hands. PG ...
read full review
read full review
Was this helpful?
Yes
Yes
Jane
(162)
Jack
(66)
Steven
(27)
Hannah
Tracey
(11)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Estate Agent in Carshalton 
Best Estate Agent in Carshalton 
