“Staff where always friendly, approachable and answered quieres thoroughly....”
5 Star Review
Mar 01,2019
By:
'Harry'
Mar 01,2019
Branch: Biggleswade, 1 Market Square
Services: Sales (as a Buyer)
Sold price: £215000
Would you recommend?: Yes
Postcode: SG19
Branch: Biggleswade, 1 Market Square
Sales (as a Buyer)
Sold price: £215000
Postcode: SG19
1
people found
this helpful
Postives-
Friendly and approachable- both in branch and over the phone staff were consistently welcoming and came across overall a warming team. Specifically it helped having upbeat personalities and knowing our names when we called and mentioned the property.
Knowledge- all quireies we had were answened thoroughly and when we needed things clairfying they was happy to do so without getting frustrated with us.
Quick responses- answered phone calls and emails very quickly. We never had to wait long for an answer to our questions.
Next time ...
Communication- We did feel there was a communication breakdown at times between the estate agents side and the mortgage broker linked to Thomas Morris. For example we was getting 2 conflicting pieces of information from the estate agents and the broker regarding a mortgage issue ect . This was sorted quickly and affectivly and in a professional manner But did cause some confusion in the first instance.
Comment on agent fees
Good
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