100% sales valuation accuracy
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Mar 01,2019
Mar 01,2019
4
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this helpful
this helpful
Read these reviews and avoid. Wish I had. Very similar experience. Shocking experience. Was told that the apartment I was renting HAD NOT been professionally cleaned when I moved in. It was not too bad but didn't some time cleaning it including a few photos just in case, good decision. Throughout communication was poor. Like guy coming around to check the apartment with out telling me, not repairing items I reported failed when I moved in... Eventually decided to move out. This is where it really starts. Were very dismissive on the phone when I told them, started arranging and having viewings without telling me, claimed that I never sent them an moving in itinary sheets (I sent them twice including by email) and claiming I would be liable for any fault found as I had not submitted them.
When moving out waited over half an hour for the guy to come. I was told he would be there at 2 in the dot. I spoke to him on the phone and did I wanted to be there when he left. He agreed. Next thing I know he phone's song he had left the apartment but everything was ok, a little dust on the skirting board and I would get a report in the next two days
After a week later I still heard nothing so I phoned them. They were still holding two months deposit £1450. They did that the apartment needed a full clean and there were items missing and broken. When I got the exit report I started that the key items were actually in the photo. I provided them with photos (again) showing that the apartment was actually cleaner when I left. They tried to dismiss the photos. I started to them that they needed to show like for like photos from the moving in and exit reports. There reports contridicted each other doing that I had put nails in the wall. I had photo evidence that the nails were in the wall when I moved in. Dust that was skirting on light fittings had built up over years, not the 2 yes 2 months that I was there. They still started that under their terms and conditions I was liable. And would not release ANY off the money. They started there was no point going to the agency that held the money as it would take over s month for them to act.
Finally after threatening legal action and hours of effort they refunded all but £18 off the deposit. A month after I moved out.
I am still waiting for rent to be returned from them.
If you do not follow the advice from this forum, make sure you photo everything. Make sure that all communication is recorded. Make sure you can survive moving out being owed 2 months deposit... If this still fails to put you off, remember I told you so :)
When moving out waited over half an hour for the guy to come. I was told he would be there at 2 in the dot. I spoke to him on the phone and did I wanted to be there when he left. He agreed. Next thing I know he phone's song he had left the apartment but everything was ok, a little dust on the skirting board and I would get a report in the next two days
After a week later I still heard nothing so I phoned them. They were still holding two months deposit £1450. They did that the apartment needed a full clean and there were items missing and broken. When I got the exit report I started that the key items were actually in the photo. I provided them with photos (again) showing that the apartment was actually cleaner when I left. They tried to dismiss the photos. I started to them that they needed to show like for like photos from the moving in and exit reports. There reports contridicted each other doing that I had put nails in the wall. I had photo evidence that the nails were in the wall when I moved in. Dust that was skirting on light fittings had built up over years, not the 2 yes 2 months that I was there. They still started that under their terms and conditions I was liable. And would not release ANY off the money. They started there was no point going to the agency that held the money as it would take over s month for them to act.
Finally after threatening legal action and hours of effort they refunded all but £18 off the deposit. A month after I moved out.
I am still waiting for rent to be returned from them.
If you do not follow the advice from this forum, make sure you photo everything. Make sure that all communication is recorded. Make sure you can survive moving out being owed 2 months deposit... If this still fails to put you off, remember I told you so :)
Comment on agent fees
Not applicable unless you class keeping my money as a fee
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Latest Reviews
27th Nov 2021
reviewed by 'laurencc'
6th Aug 2020
reviewed by 'Gregor'
18th Jan 2020
reviewed by 'Jeanne'
1st Mar 2019
reviewed by 'Clyde'
1st Mar 2019
reviewed by 'DonnieM'
11th Jul 2017
reviewed by 'william'
Opening Hours
Address
Clyde Property
226 Kilmarnock Road
Shawlands,Glasgow
City of Glasgow
G43 1TY
0141 571 3777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £106,000 | £200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 0 | 10 | 2 | 0 | 0 | 0 | 1 | 2 |
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- Block Management
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Nov 27,2021
Nov 27,2021
0
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Property had severe damage for over a year before moving out and could not get anybody to repair it. I moved out months ago and cannot get my deposit back even though we tried to hard to get it so perfect for moving out. Terrible ...
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Aug 06,2020
Aug 06,2020
0
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Hilary and the team in the Clyde Property Shawlands office handled the letting of my flat in the most professional, yet friendly manner. Information provided during the let gave me all the information I needed and would definitely use them again....
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Jan 18,2020
Jan 18,2020
0
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Over the years I have bought and sold more than 5 properties with Clyde in Shawlands. Their team is truly "A TEAM" ! Joyce, David, Hilary and Craig have all worked with me and I received nothing less than 100% commitment and results from them. I would recommend ...
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Mar 01,2019
Mar 01,2019
4
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Read these reviews and avoid. Wish I had. Very similar experience. Shocking experience. Was told that the apartment I was renting HAD NOT been professionally cleaned when I moved in. It was not too bad but didn't some time cleaning it including a few photos ...
read full review
read full review
Comment on agent fees
Not applicable unless you class keeping my money as a fee
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Mar 01,2019
Mar 01,2019
0
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I chose to sell my property through Clyde as I had dealt with the company previously and had confidence that they would be successful.
They, Emma in particular, provided a steady stream of viewers, even though it was a traditionally difficult time of year in ...
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Good
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Jul 11,2017
Jul 11,2017
1
people found
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this helpful
I phoned up Clyde property Shawlands enquiring about a 2 bed flat for sale in Stanmore road - mount florida , on the website it say its offers over 189 k , I thought they made a mistake , when I phoned the company they told me it valued at 200...
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bad
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Mar 02,2017
Mar 02,2017
7
people found
this helpful
this helpful
I went in to enquire about a flat. The flat was to be for me, my wife and one cat. We both have good jobs at Glasgow-based universities. We also have excellent references, and have lived in our current flat for 5 years without incident. Shortly ...
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Fees were not disclosed.
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Mar 01, 2019
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(1)
I have found agencies to be at best disrespectful and at worst I have lost entire deposits (before the TDS was introduced) when I left a house immaculate, but did not want to leave a forwarding address because the agent was bullying me. Private landlord every time if at all possible! You can get the feel of what they are like by talking and meeting with them and vice versa. Sorry you had such an awful experience and hope you found a property for yourselves and your wee cat. ...
Dec 06,2016
Dec 06,2016
5
people found
this helpful
this helpful
We rented a ground floor flat in Glasgow on Rawcliffe Gardens for £1100 per month that turned out to be the most horrible place we have ever lived. The location and flat initially looked ideal, but the neighbours above us were terrible. They have wood floors ...
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Aug 26,2016
Aug 26,2016
3
people found
this helpful
this helpful
An agency which I imagine must double as a trampoline centre for the amount of incorrect conclusions they jump to.
Near hostility towards students, for no real reason. I phoned up to enquire about a couple of flats I was interested in viewing. I explain ...
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N/A
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Jul 14,2015
Jul 14,2015
6
people found
this helpful
this helpful
Have had nothing but rubbish from this agency for the last 3 months. Usual stuff where the lettings agent shows you somewhere and tells you whatever you want to hear so that you will sign the dotted line.
Black mould and damp in the property. Agreed ...
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What agent could do to change your mind?
Return phone calls. Stop blaming someone else. Stop telling people what they want to hear. Clean properties to an actual standard - how about a lock of paint when the place clearly hasn't been done up since the place was built. Overall just have better customer services!Attached Filesnbsp;
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Sep 03,2014
Sep 03,2014
5
people found
this helpful
this helpful
I lived in a Clyde rented flat for 6 years. Everything was fine until we needed things fixed. We went without a cooker for 6 months. When my sisters window was leaking on a Friday afternoon we were told that "the person that deals with it isn't ...
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Aug 29,2014
Aug 29,2014
3
people found
this helpful
this helpful
Agent never showed up or called to cancel. I even called into the office where they put me on hold for 5 minutes and then told me they will call me back. Well they didnt!!!! Luckily I left without waiting any longer than the 35 minutes already ...
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Dec 19,2013
Dec 19,2013
0
people found
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this helpful
Very personal help. Found us tenants quickly and managed the propert very professionally. Any issues were quickly dealt with and I was kept in contact.
Would happily use again....
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Sep 09,2011
Sep 09,2011
5
people found
this helpful
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absolute disaster from start to finish. letting agents are all crooks in my experience, but this lot take the biscuit. from the start, it took us over a week to get a viewing due to "staff shortages". when we eventually got to see the place ...
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What agent could do to change your mind?
carried out work in the house when they should have reasonable flat inspections staff who are polite and helpful return of deposit honesty and integrityAttached Filesnbsp;
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Mar 23,2011
Mar 23,2011
7
people found
this helpful
this helpful
The worst letting agency I have ever came across. I have used in total six in my life and before Clyde only once have I been deducted money from my deposit. Not a bad record as far as leaving the house in good order.
I ...
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May 09, 2012
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I have just left a flat which i rented for 6mnth with clyde and i left it in a better condition that when i moved in. The place was needing a paint and the carpets were in need of a clean. I cleaned the place from top to bottom . It was shining and they have picked hundreds of faults in every room. They have said the walls and doors are badly scuffed. I have left pin pricks in plcaes where idid not even have a picture up. I would never private rent through these people again. I think thet are cr ...
Feb 23,2011
Feb 23,2011
6
people found
this helpful
this helpful
Utterly useless and unhelpful with most staff having a serious attitude problem. Happy to take the management fee but: incorrectly listed repeatedly, had property empty for months, didn't pay service companies, messed up start date for tenants which made a month and a halfs difference ...
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Feb 11,2011
Feb 11,2011
6
people found
this helpful
this helpful
Terrible company, Never bothered giving us an inventory for 3 months when it arrived it was the work of fiction! Impossible to get the simplest repairs done and they have such a bad attitude in the shop. Why would a landlord ever place a property with ...
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Jan 09,2011
Jan 09,2011
4
people found
this helpful
this helpful
Please never rent from Clyde Letting. They are rude, obnoxious and patronising. They charged a friend of mine ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2:27 PM 23/03/2018 by Jenna.b Jenna.b
