50% sales valuation accuracy
17% sales fee satisfaction
0% lettings valuation accuracy
38% lettings fee satisfaction
Feb 14,2019
Feb 14,2019
2
people found
this helpful
this helpful
We rented a flat in Windsor and didn't notice the damp when we looked round as they had painted over it! Awful experience damp all around the flat, they didn't do anything about it. Mould all around the bathroom & storage area leaked which ruined my personal belongings. Hideous experience
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Latest Reviews
11th May 2023
reviewed by 'Brendan'
13th Oct 2020
reviewed by 'Ross'
7th Mar 2019
reviewed by 'Glenda'
14th Feb 2019
reviewed by 'Donna'
3rd Jul 2018
reviewed by 'Anonymous'
Opening Hours
Address
Marshalls Property Services
45 St Leonards Road
Windsor
Berkshire
SL4 3BP
01753 794 606
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 17% | £0 | £0 |
| Lettings | 0% | 38% | £925 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 4 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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May 11,2023
May 11,2023
0
people found
this helpful
this helpful
Marshall's has managed my Windsor property for more than a decade and I found them to be professional, expedient and courteous. I would recommend their services. My tenants have also found them to be responsive and easy to work with....
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Oct 13,2020
Oct 13,2020
3
people found
this helpful
this helpful
Zero stars if it were possible!! I don't know where to begin, but you should avoid at all costs! Terrible service, slow to respond & extremely unhelpful. This agent has inaccurately maintained records regarding my property for over 15 years. Cannot answer simple questions and bury head ...
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Jun 24,2019
Jun 24,2019
0
people found
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Moving home is always a challenging life situation especially for a single foreigner. Agencies often forget that finding the home is a critical human need and some makes it very difficult and stressful. Marshalls Agency helped me make my tenancy smooth and easy. I was ...
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Mar 07,2019
Mar 07,2019
0
people found
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The person concerned was very helpful, polite and professional. She was also very thorough in every aspect of the letting of the property....
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Comment on agent fees
could have been more expensive which I was pleased that it wasn't.
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Feb 14,2019
Feb 14,2019
2
people found
this helpful
this helpful
We rented a flat in Windsor and didn't notice the damp when we looked round as they had painted over it! Awful experience damp all around the flat, they didn't do anything about it. Mould all around the bathroom & storage area leaked which ruined my ...
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read full review
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Jul 03,2018
Jul 03,2018
7
people found
this helpful
this helpful
I would not recommend this organisation to manage any property that involves multiple properties within the area. They have no supplier management process in place nor do they follow the complaints procedure they claim to have....
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Jun 13,2018
Jun 13,2018
3
people found
this helpful
this helpful
The agent was late for the viewing, looked at me, turned away and spoke to a handyman for 2 minutes before wandering over to say hello, no handshake. The fees were extortionate so she said the viewing was over and walked off. I have heard from ...
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Comment on agent fees
Extortionate, completely unjustifiable.
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Feb 04,2018
Feb 04,2018
3
people found
this helpful
this helpful
Extremely difficult to deal with when I moved out of a rental property in Windsor. I would not rent a property via them again....
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Comment on agent fees
Far too high for service offered.
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May 18,2017
May 18,2017
2
people found
this helpful
this helpful
Appalling customer service. When have approached for any issue, it has not been addressed in entirety, or on time.
Advertised as a family-run agency but this does not make them any more friendly and they have been very rude on the phone. Have needed to ...
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Comment on agent fees
Too high considering customer service.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
