100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Feb 11,2019
Feb 11,2019
1
people found
this helpful
this helpful
Very annoyed and upset and out of pocket !
I called to view a property to let through Ipswich branch, they asked if I had adverse credit which I declared, The agent said it could go ahead based on my daughters and partners income. Combined we have a houshold income of over 50k. I viewed property and said I wanted to proceed, they said they would contact landlord to see if they would agree.
Hannah calls me back in the morning saying landlord is happy and can I pay £330 holding fee to take property off the market, I paid it
It sadly turned out my daughter was on a debt management plan so her income could not be counted in and we would have to find a guarantor who earned 41k, sadly we could find no one so lost the £330!
Heart please talk to all parties before you take money, it's very upsetting to get people's hopes up and make them out of pocket. I will wait till 1st June when letting agent fees get banned and capped.
My partner is going to settle my debt for me that I gained when I split from a past relationship! So this can't happen again!
It's so sad when people are disregarded due to past credit problems. Bad things happen to people and I have always paid my rent! The whole system a joke! You could have a normal credit score struggling to pay a pile of debts and pass these checks! Our debts are controlled and managed.
I called to view a property to let through Ipswich branch, they asked if I had adverse credit which I declared, The agent said it could go ahead based on my daughters and partners income. Combined we have a houshold income of over 50k. I viewed property and said I wanted to proceed, they said they would contact landlord to see if they would agree.
Hannah calls me back in the morning saying landlord is happy and can I pay £330 holding fee to take property off the market, I paid it
It sadly turned out my daughter was on a debt management plan so her income could not be counted in and we would have to find a guarantor who earned 41k, sadly we could find no one so lost the £330!
Heart please talk to all parties before you take money, it's very upsetting to get people's hopes up and make them out of pocket. I will wait till 1st June when letting agent fees get banned and capped.
My partner is going to settle my debt for me that I gained when I split from a past relationship! So this can't happen again!
It's so sad when people are disregarded due to past credit problems. Bad things happen to people and I have always paid my rent! The whole system a joke! You could have a normal credit score struggling to pay a pile of debts and pass these checks! Our debts are controlled and managed.
Comment on agent fees
Unfair
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Latest Reviews
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £183,000 | £200,000 |
| Lettings | 100% | 99% | £780 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 0 | 2 | 0 | 1 | 0 | 3 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 09,2024
May 09,2024
0
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Darcey has been great through all of my questions and support with information regarding getting a new house. The responses have been smooth, quick and hassle free. I look forward to picking up a house with Haarts....
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Sep 03,2023
Sep 03,2023
0
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If there is one estate agent that I know of, who really goes the extra mile to accommodate the needs and specific preferences that most tenants have when choosing a new place to rent, that is James Vivian.
Great job, James! Keep up the good...
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Mar 02,2022
Mar 02,2022
0
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Haart lets my property for me... it has been super hasstle free and they have run all the tasks and upkeep that have come their way... love their service....
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Jan 26,2022
Jan 26,2022
0
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I have just brought house from Hayley Jones Ipswich branch, very very happy to help and very warm and stress free. Answered any question as quick as possible, always got back to us within minutes or someone from the office was was always on hand. ...
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Sep 22,2021
Sep 22,2021
0
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Highly Recommend.
A group of young hardworking professionals. I was told they would sell my house in 3 weeks, they sold it in 2. A really good experience from beginning to end. For a professional Estate Agent, look no further than Haart....
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Aug 10,2021
Aug 10,2021
0
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We would like to say a big thank you to Hayley jones giving us an excellent service purchasing our property...
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Jun 22,2020
Jun 22,2020
0
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Being a contractor I have worked with many Estate Agents. I find Haart to be one of the most proactive in dealing with maintenance issues on behalf of Tenants and Landlords. A young girl named Bettina is very organised and is a credit to the ...
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Feb 11,2019
Feb 11,2019
1
people found
this helpful
this helpful
Very annoyed and upset and out of pocket !
I called to view a property to let through Ipswich branch, they asked if I had adverse credit which I declared, The agent said it could go ahead based on my daughters and partners income. Combined we ...
read full review
read full review
Comment on agent fees
Unfair
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Jul 31,2017
Jul 31,2017
7
people found
this helpful
this helpful
A totally unprofessional service and dishonest description of my house. They did not include my epc, or floor plans and the photography was not professional as I was told it would be. I had my time wasted several times as on one occasion a viewing ...
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Comment on agent fees
These agents are not worth their fees at all! They charge £4800, and give a totally unprofessional service.
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Aug 01, 2017
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I have already tried going through the branch manager and the area manager. The branch manager gave me his private mobile number to arrange a meeting, and then when I text to arrange this over the weekend, he didn't respond. On the Monday I asked for it to be esculated to the area manager and just got a call from the branch manager, who said his fianc©e also moans about his not responding to his texts. He did not have any suggestions as to how he could compensate for the poor service I had rece ...
Mar 27,2017
Mar 27,2017
0
people found
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Impressed with the service, honesty and professionalism of this agent. I had three agents coke out initially, they were more expensive but took time to explain everything. They handled what could of been a very stressful situation into an easy one. James and the team ...
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Comment on agent fees
High, but worth it.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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