Thank you for your review Martin. I would like to take this opportunity to answer your points.
Firstly yes, due to the law change you were made aware immediately of the situation and I undertook to engage with the landlord to enable the required work to be done which would have enabled you to continue to let the property. As you are aware I arranged for a number of tradespersons to call at the property and, to prevent any disruption to you, made sure I was able to grant them access. You were kept aware of this at all times.
Having identified the work needed I arranged for the funds to be available to the landlord to have it done.
The landlord made the disappointing decision not to have the work done in spite of receiving the funds from me.
Your point regards the 3 month inspection is correct in that you were in breach of you agreement in that you failed to maintain the garden as per the contract. It coincided with the landlords decision to cease your tenure at the property.
I negotiated with the landlord on your behalf to allow you to leave prior to the end of your 6 months as finding somewhere in November would be rather easier than December. I made sure there was no financial penalty for leaving early.
With regard to your comment of not coming to the house I attended a couple of times and the only time I was delayed in doing so was when I was away on holiday but I did attend to see you all the week after.
I asked if you would like to attend on the final walk through and arranged it for a weekend. You did not attend.
Unfortunately you failed to maintain the garden for the entire tenure of the property and there was a small amount of damage cause where someone had badly fitted and then removed some form of blind in the window.
I emailed pictures of this to you and explained that the landlord was looking to retain an small amount from your deposit.
You agreed to this. Just to finish, when you asked for references for your new property I responded to these requests within 24hrs even though I was on holiday.
You also contacted me to see if I had any properties available when you were told the landlord was ceasing the contract.
Having said all that I would like to thank you for the review and wish you all the best.
Kind regards
Phil