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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 66 Reviews
94% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
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By : 'Merrick'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : SS2
Beware anyone attempting to rent a property through pace must listen to our experience. My daughter needing to rent a property was told that she would need a gaurantor we approached pace and told them that I was semi retired. *told me not to worry as it would be fine although he knew with proof of my accounts that I am on low income. They took our money for admin fees and a months up front rental with full knowledge of my income. And when this did not meet the criteria to accept me as a gaurentor through home let they continued to offer solutions which only delayed the refusal and subsequent rejection of my daughter as a tennant.we fully understand although disagree as knew our circumstances but continued to say that things were ok and when we asked for our month rent deposit we were then charged £32 a day for every day to process it. Please be aware when entering pace that the administration fees will also include £32 a day to process. They no longer reply to my emails as it must be uncomfortable for them knowing they have taken advantage of my situation.
Extortionate
Pace Property Lettings & Management Limited
Meridian Point, 461-463 Southchurch Road, Southend on Sea, Essex
SS1 2PH
01702 445600
We are ARLA, NAEA and ARMA members. Disputes we cannot resolve inhouse will be adjudicated independently by the The Property Ombudsman redress scheme.
Last updated at 3/28/2019, 11:55:03 AM by allAgents
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 4 | 0 | 14 | 3 | 22 | 0 | 22 | 0 | 0 | 1 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 97% | £88,000 | £2,250,000 |
| Lettings | 100% | 97% | £585 | £1,100 |
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Sara
By : 'Colin'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SS0
Pace have been a amazing agent looking after my property. Very professional and friendly. Sara has been my contact and has been great with her help and advice. She is very supportive and I trust her completely. I couldn't ask for more from her and her team. Thank you ... Read Full Review
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Craig
By : 'steve'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( Accounts )
Would you recommend ? : No
Postcode : SS8
Craig Gibson A1 job always lets me know my rent money has gone as soon as it has does a really good ... Read Full Review
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Katie
Marcus
By : 'Deimante'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Tenant )
Rent PCM : £585
Would you recommend ? : No
Postcode : SS1
I paid holding deposit and was agreed by email . I will Move in on Saturday, then Just before moving in day late afternoon got email saying sorry it is moved to Tuesday.. I had all arranged to move .. friends to help .. imagine.. I went to agency to speak and ask for keys .. they ... Read Full Review
By : Crystal Horwood
Jan 17, 2020We are aware of the incident that occurred. Please bear in mind that we do not own this property and so do not have full control over what happens. As we have already explained, the landlord was ...
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By : 'Merrick'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SS2
Beware anyone attempting to rent a property through pace must listen to our experience. My daughter needing to rent a property was told that she would need a gaurantor we approached pace and told them that I was semi retired. *told me not to worry as it would be fine although he knew with proof ... Read Full Review
Extortionate
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By : 'Kayleigh'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS2
I have recently rented a property through Pace and it has been made easy and quick with the help of Sophia and Katie. They were so helpful and we're quick to answer any questions I had even if it meant them having to find out and call me back. I have had a really positive experience with ... Read Full Review
Average fees l
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By : 'Hayley'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS2
Cannot thank Sophia enough . Very stressful time made a lot easier due to her help . Nothing was too much trouble . Very reliable , called exactly when said would call . Very impressed with the service I ... Read Full Review
Average
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Sara
By : 'John'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : SS95
Sara Managed my tenancy for nearly 5 years and i cant fault the service i received. Sara was always easy to get in touch with and responded to messages ... Read Full Review
N/A
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Sara
By : 'Barbara'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SS3
Always had excellent service from Pace Letting Management and especially from Sara. We are kept informed promptly about any issues and we have always been happy with the contractors that they use for repairs and ... Read Full Review
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Sara
By : 'Audrey'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SS3
Sara has been managing my properties for several years now and as I am quite elderly and often forgetful, I rely on her expertise to give me peace of mind. I feel I can trust her to look after my houses, tenants and me! I am very satisfied with her work and that of her colleagues. Thank you ... Read Full Review
Fair
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By : 'Ms'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : SS2
I have rented for many years, I have NEVER dealt with such an unprofessional and careless agency. Don't seem to care about any issues regarding the property even If they were pre-existing before moving in despite promising things to be fixed before hand. We were assigned an agent who ... Read Full Review
BAD - If you're on a fixed term contract they require you to pay circa 150 + vat to renew. Every year.
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Diane
Adele
By : 'Patrick'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SS13
Fantastic service from Diane and Adele, second property we've rented from PACE without any dramas what so ever - highly recommend PACE. Thanks ... Read Full Review
Good
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Diane
By : 'DLeslie'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS1
The Agent dealt with the process professionally and kept in contact as often as possible to ensure that all criteria are met before moving in. The Agent displayed good customer service ... Read Full Review
The Agent's fees could have been a little cheaper but I understand because the effort put in to help me was good.
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Marcus
Sue
By : 'Matt'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SS1
We had a painless and enjoyable experience when selling our house with Pace. Both Marcus and Sue were straightforward, communicative, and professional. Thanks to both of them for making the whole process so stress ... Read Full Review
Good
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Sue
By : 'Dianne'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Sales( As a Vendor )
Sold price : £108000
Would you recommend ? : Yes
Postcode : SS1
Sue has been outstanding in pushing through the sale of our flat. Our sale was quite a complex one and if it wasn't for Sue then it would have taken a lot longer than it ... Read Full Review
The agents fees were very competitive
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Diane
Katie
By : 'Konrad'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : SS1
Having had to find a new flat quickly I found Kate to be very helpful and efficient with the initial viewing. Once I decided to rent the flat Diane made the whole process smooth and painless. She always answered my queries promptly and ensured that come moving day everything was in place. I would ... Read Full Review
Fees were in line with what I've paid with other agents.
Fees were in line with what I've paid with other agents.
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Sue
By : 'Maria'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SS0
I was really impressed with Sue Mellor, she kept me informed of what was happening with progress with the sale on a regular basis and I felt that your company was doing its very best to complete the sale as quickly as possible. Although the sale did take longer than I anticipated, mainly due to my ... Read Full Review
Good
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Diane
By : 'MW'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS2
Diane was absolutely fantastic in dealing with our referencing, she kept me updated every step of the way, she emailed me on her days off to ensure that I was kept in the loop and knew exactly what was happening - I have never used Pace before but would certainly recommend them and Diane for going ... Read Full Review
I feel that all referencing fees for estate agents are a little high as it is not always easy to find agents fees, deposit and first months rent, however, they are cheaper that most
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Diane
Sara
By : 'Excellent'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : SS0
Moving is a stressful time, but Diane Akers made it as pain*less as possible, she was so helpful and patient with me, answering the numerous questions I had and allaying any fears I had. Moving into an area I wasn't familier with Diane pointed me in the direction of banks, shops, council, what ... Read Full Review
Good
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Sue
Katie
By : 'P'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Sales( As a Buyer )
Sold price : £165000
Would you recommend ? : Yes
Postcode : SS1
Buying a property through Pace, represented by Sue Mellor. Thank you for your service you was very good & professional and so was your ... Read Full Review
n/a
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Sue
By : 'Lisa'
Branch : Southend on Sea ,Meridian Point, 461-463 Southchurch Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SS2
Extremely happy with Pace. I purchased my property through pace and dealt directly with Sue Mellor. I've found Sue to be honest, knowledgeable and very good at what she does. Sue has answered all the additional questions I've put to her (there were many) associated with the property process. ... Read Full Review
n/a
