100% sales valuation accuracy
100% sales fee satisfaction
Jan 31,2019
Jan 31,2019
3
people found
this helpful
this helpful
We had an offer accepted on a house on Sunday and within 2 days the estate agent told another couple our offer and gave them the opportunity to gazump us and we have lost the property. It took * over 24 hours to get back to us with word that we had lost the property causing a lot of distress. She was rude and really showed no empathy. All she was bothered about was her own fee. I will never want to go through her again and will always ask to speak to somebody else if I have to buy a house through this estate agency again. If this is seen as acceptable then Wilkins Vardy need to re-evaluate their morals.
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Latest Reviews
31st Jan 2019
reviewed by 'Grassmoor'
27th Jul 2017
reviewed by 'Linda'
4th May 2017
reviewed by 'Tibshelf'
16th Mar 2017
reviewed by 'Mrs'
26th Nov 2010
reviewed by 'pollyr'
Opening Hours
Address
Wilkins Vardy Residential
91 High Street
Clay Cross
Derbyshire
S45 9DZ
01246 863084
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £155,000 | £164,950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 4 | 0 | 0 | 1 | 0 | 1 |
Areas covered
- S45
- S42
- DE55
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 31,2019
Jan 31,2019
3
people found
this helpful
this helpful
We had an offer accepted on a house on Sunday and within 2 days the estate agent told another couple our offer and gave them the opportunity to gazump us and we have lost the property. It took * over 24 hours to get back to us with ...
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Jul 27,2017
Jul 27,2017
1
people found
this helpful
this helpful
I had arranged a viewing of a property yesterday, and when I arrived at the agreed time there was no-one there to show me around. After re-arranging my plans and my partner coming home early to attend the viewing, I rang Wilkins Vardy and I ...
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Comment on agent fees
N/A
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May 04,2017
May 04,2017
1
people found
this helpful
this helpful
Selling a house is stressful at the best of times: selling one at a distance could have been an absolute nightmare. Fortunately the staff at Wilkins Vardy (especially Jo) managed the whole process for us with efficiency, competence and a real sense of understanding and ...
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Comment on agent fees
Well worth the fees
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Mar 16,2017
Mar 16,2017
0
people found
this helpful
this helpful
We would like to thanks Joanne for all her help with the sale of our home, by liasing with the purchasers, mortgage broker and mortgage lenders if necesary and her patience during some stressfull periods. She was very reliable in keeping her promise at updating ...
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Comment on agent fees
Worth the money and well advised suggested saie price
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Dec 03,2010
Dec 03,2010
0
people found
this helpful
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Nothing was too much trouble, very friendly staff who looked after me from start to finish. I would recommend Wilkins Vardy knowing how helpful and professional they have been....
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Nov 26,2010
Nov 26,2010
0
people found
this helpful
this helpful
We received a first class service from the people in the office and was able to communicate easily by phone. All requests were efficiently dealt with and we fully recommend them to potential buyers/sellers....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
WILKINSVARDY RESIDENTIAL
COMPLAINTS PROCEDURE
Formal complaints must be made in writing and addressed to Julia Coombs (Director) CertREA FNAEA, 91 High Street, Clay Cross, S45 9DZ.
The details of the complaint together with information about what steps you believe should be taken to remedy the situation should be clearly outlined. These details must be accompanied by your name, address and contact telephone number(s).
Within 3 days of receipt, your complaint will be acknowledged and an anticipated date given for a full response (usually no more than 15 days).
During this period a detailed investigation will be conducted into the background and circumstances of your complaint in order to ascertain whether we have breached the Ombudsman for Estate Agents Code of Practice. (Copies of which are available in all our offices)
Following completion of this investigation you will receive a written conclusion with details of any remedial measures considered appropriate.
If following receipt of this conclusion you are not satisfied with our findings you may then refer your complaint to the Ombudsman for Estate Agents (details of the procedure are available from any of our offices).
Last updated at 1:11 PM 14/01/2016 by allAgents
COMPLAINTS PROCEDURE
Formal complaints must be made in writing and addressed to Julia Coombs (Director) CertREA FNAEA, 91 High Street, Clay Cross, S45 9DZ.
The details of the complaint together with information about what steps you believe should be taken to remedy the situation should be clearly outlined. These details must be accompanied by your name, address and contact telephone number(s).
Within 3 days of receipt, your complaint will be acknowledged and an anticipated date given for a full response (usually no more than 15 days).
During this period a detailed investigation will be conducted into the background and circumstances of your complaint in order to ascertain whether we have breached the Ombudsman for Estate Agents Code of Practice. (Copies of which are available in all our offices)
Following completion of this investigation you will receive a written conclusion with details of any remedial measures considered appropriate.
If following receipt of this conclusion you are not satisfied with our findings you may then refer your complaint to the Ombudsman for Estate Agents (details of the procedure are available from any of our offices).
