50% sales valuation accuracy
0% sales fee satisfaction
Jan 28,2019
Jan 28,2019
8
people found
this helpful
this helpful
I was advised when I signed the contract to sell my property to get in touch with Wards if I ever had any issues, worries, concerns. My experience dururing the sale process which is just about to collapse , has been nearly every time I get in touch via e-mail, text, phone I am told they are busy and they have other customers or I get IGNORED. My experience today requesting support and advice as it looks like the sale is going to fail has been, after four phone calls and three text NOTHING - No Help. I don't think they know the meaning of the word 'customer service'. Would not recommend them
Comment on agent fees
Not yet paid as sale seems about to fail
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Latest Reviews
28th Jan 2019
reviewed by 'Jayne'
28th Jul 2017
reviewed by 'Sittingbourne'
17th Feb 2014
reviewed by 'L.M.Barrett'
12th Nov 2013
reviewed by 'Trevor'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 0% | £325,000 | £325,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 13 | 1 | 4 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 28,2019
Jan 28,2019
8
people found
this helpful
this helpful
I was advised when I signed the contract to sell my property to get in touch with Wards if I ever had any issues, worries, concerns. My experience dururing the sale process which is just about to collapse , has been nearly every time I get ...
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Comment on agent fees
Not yet paid as sale seems about to fail
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Jul 28,2017
Jul 28,2017
6
people found
this helpful
this helpful
I tried to buy existing house through Wards in Sittingbourne. It was a Sunday i was told to come back tomorrow. I bought through Harrisons. I am now looking to move again. Wards sheerness did reply to enquiry on Sheppey, I asked for a viewing ...
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Feb 17,2014
Feb 17,2014
1
people found
this helpful
this helpful
I had a difficult sale because of a chain of 6,one of whom messed about a lot.This put a lot of strain on myself and probably others in the chain and also on Laura & Kim as I was constantly on the telephone to find ...
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Nov 12,2013
Nov 12,2013
0
people found
this helpful
this helpful
Finally completed the sale of this property after 4 months. The property was vacant and the buyer did not have anything to sell. This was mainly due to an extremely poor performance of our solicitor.
I found Ally and Aimi to be very good, very 'lively' ...
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“Excellent service provided by professional yet friendly and approachable members ......”
Aug 08,2013
Aug 08,2013
0
people found
this helpful
this helpful
Excellent service provided by professional yet friendly and approachable members of staff. Did all that they could to ensure the property received viewings and followed the sale through to the end keeping me regularly updated and informed. Also used their recommended mortgage advisor and law ...
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Jul 11,2013
Jul 11,2013
0
people found
this helpful
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Darren was sensitive to and understanding of our particular circumstances. We would definitely recommend them to anyone even merely contemplating selling for their sound and realistic advice....
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Apr 30,2013
Apr 30,2013
1
people found
this helpful
this helpful
I feel this agents provided a superior service compared with other estate agents. The team set a standard that all estate agents should be aiming to achieve & I would have no hesitation in using them or recommending them in the future....
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Apr 27,2013
Apr 27,2013
1
people found
this helpful
this helpful
Excellent service - nothing was too much trouble for the team. I can't think of any reason to criticise Darren and his colleagues....
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Apr 23,2013
Apr 23,2013
0
people found
this helpful
this helpful
Excellent service by all members of the team during all aspects of the purchase. Wouldnt hesitate to use them again if the tome came to sell the property...
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Jan 29,2013
Jan 29,2013
0
people found
this helpful
this helpful
The agent was very helpful in assisting us with selling our parents property after their death, the property had been in the family for nearly 60 years so it was important to us that the correct buyer was found and they did this very quickly and ...
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Nov 30,2012
Nov 30,2012
0
people found
this helpful
this helpful
The entire team at Wards Rainham were more than helpful for the duration of the sale. The representation of our property was presented at its best, via the documentation pack (well worth it). The team visited the property so everyone knew the house and could ...
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Nov 26,2012
Nov 26,2012
3
people found
this helpful
this helpful
What can I say, 'super, smashing, great'!!! If you want to, or need to sell your home I would recommend Ward & Partners, Rainham Branch, High Street, Kent. The manager Darren, and all his staff; Aimie, Ali, Craig, and the mortgage matters adviser Peter Saunders, treated ...
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Nov 26,2012
Nov 26,2012
0
people found
this helpful
this helpful
I have been looking for a property for my two girls and I. Although I knew what I wanted I had a low budget, The Staff at Rainham were so helpful, they knew exactly what sort of property I was looking for and rang me ...
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Nov 24,2012
Nov 24,2012
3
people found
this helpful
this helpful
The Branch Manager Darren Williams was excellent in our dealings with him, my wife and I found him to be always professional, helpful and cheerful. In addition Allison Jenkins was also very professional, helpful and cheerful in our dealings with her, as was Craig Coppack ...
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Nov 23,2012
Nov 23,2012
2
people found
this helpful
this helpful
I have been in contact with Ward and Partners of Rainham for several months. They were really helpful in assisting me finding the perfect house. They would immediately let me know about any new properties that might be suitable and arrange viewings. They knew exactly ...
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Nov 23,2012
Nov 23,2012
3
people found
this helpful
this helpful
I chose Ward and Partners initially because after having the house valued by several agents, the people at Wards impressed me due to their relaxed but very professional manner. Everything regarding options and costs were explained at the first meeting, I was not pressurised into ...
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Nov 20,2012
Nov 20,2012
3
people found
this helpful
this helpful
the staff at the rainham office have been excellent to deal with keeping us updated and helping us whenever they could
darren the manager was informative and positive about our property making us feel individual and our house being special
but none of this would ...
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Oct 26,2012
Oct 26,2012
9
people found
this helpful
this helpful
We had been on the market since January 2012 and still had not sold our property at the end of August. At this point, we had been with two different estate agents, with the second agent putting in a very disappointing performance. We had initially been ...
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Sep 16,2012
Sep 16,2012
22
people found
this helpful
this helpful
The service was fantastic, I had recently lost my uncle so was very emotional at the time. We needed a valuation for probate and this was so soon after his demise that at the time I felt very uncomfortable. I was planning on moving anyway ...
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Aug 16,2012
Aug 16,2012
14
people found
this helpful
this helpful
Ward and Partners were without a doubt the best estate agency I dealt with whilst searching for a property within Rainham, Kent. They were extremely professional and were not pushy in their approach unlike some Estate Agents that I had dealt with. They did not ...
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