100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
60% lettings fee satisfaction
Jan 27,2019
Jan 27,2019
0
people found
this helpful
this helpful
Been with bairstow eves for two years and I and my husband are not happy and not was the landlord.
1. Fees are an absolute rip-off. Nearly £2000 up front for... I'm not sure what... £700 deposit fair enough... one month's rent fair enough... but nearly £600 in fees you are joking? Other letting agents in the area it's around £250!
2. They lied to us. When we first signed up we asked if there would be a tenancy renewal fee. They said no. Lo and behold 11 months later they ask for £120! And then phoned us several times over the month asking us to pay it even though we said we would pay it on a specific date.
3. They don't fix things. When looking at the property we were promised they would fix a fence panel. We contacted them once a month for three months and no response. We fixed it ourselves.
4. Our cooker broke and they took days to contact the landlord.
5. They phoned us the day before to schedule something, hubby took the day off and they didn't show!
6. Contacted them many times and they just don't fix things! That's IF they answer.
7. The office is seemingly run by kids who really know very little. They didn't even understand how a marriage certificate proved change of name or even spell the name correctly.
1. Fees are an absolute rip-off. Nearly £2000 up front for... I'm not sure what... £700 deposit fair enough... one month's rent fair enough... but nearly £600 in fees you are joking? Other letting agents in the area it's around £250!
2. They lied to us. When we first signed up we asked if there would be a tenancy renewal fee. They said no. Lo and behold 11 months later they ask for £120! And then phoned us several times over the month asking us to pay it even though we said we would pay it on a specific date.
3. They don't fix things. When looking at the property we were promised they would fix a fence panel. We contacted them once a month for three months and no response. We fixed it ourselves.
4. Our cooker broke and they took days to contact the landlord.
5. They phoned us the day before to schedule something, hubby took the day off and they didn't show!
6. Contacted them many times and they just don't fix things! That's IF they answer.
7. The office is seemingly run by kids who really know very little. They didn't even understand how a marriage certificate proved change of name or even spell the name correctly.
Comment on agent fees
Awful. Way too high. Much cheaper with other agencies.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
31st Oct 2023
reviewed by 'Becky'
17th Feb 2022
reviewed by 'Michael Jones'
3rd Sep 2021
reviewed by 'Pete H'
31st Aug 2021
reviewed by 'Becky'
Opening Hours
Address
Bairstow Eves
130a Lichfield Street
Walsall
West Midlands
WS1 1SY
01922 622151
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £135,000 | £150,000 |
| Lettings | 67% | 60% | £500 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 6 | 3 | 0 | 0 | 0 | 1 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Dec 15,2024
Dec 15,2024
0
people found
this helpful
this helpful
Bairstoweves demonstrated excellent problem-solving skills when an issue arose with my renting a property. They quickly negotiated with the referencing company about my problem. Meg from this agency was incredibily responsive and professional. She responded to my messages in a short time. She always updated ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 05,2024
Sep 05,2024
0
people found
this helpful
this helpful
I had an outstanding experience with Bairstow eves company! From start to finish, the team was incredibly professional, responsive, and knowledgeable. They took the time to every step of the proceand made sure I felt comfortable and informed throughout. The entire process was smooth, and ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 31,2023
Oct 31,2023
0
people found
this helpful
this helpful
Meg from Bairstow Eves Walsall was absolutely unreal, she had all the answers to my questions and more, extremely professional and just over all a really kind helpful lady. Meg helped me rent ideal property for my situation but she was just so amazing I ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 17,2022
Feb 17,2022
0
people found
this helpful
this helpful
In 2019 I bought a flat in Walsall via Bairstow Eves and they found a tenant for me within days of completing the purchase of the flat. The first tenant left after two years and Bairstow Eves found a new tenant within two weeks. The staff ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2021
Sep 03,2021
0
people found
this helpful
this helpful
Selling My late mother's house from 200+ miles away I can only praise the efforts of the Sales staff here, who handled the whole affair with a minimum of fuss. The sale went through on the dot, and having their in house conveyancing service helped to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2021
Aug 31,2021
2
people found
this helpful
this helpful
**AS A LOCAL GOVERNMENT EMPLOYEE I SUGGEST YOU DO NOT TOUCH OR GO NEAR THIS COMPANY** Not sure if the better reviews these guys are getting are mainly for the sales department but the lettings department leaves a lot to be desired! Ran by a ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 07, 2022
View all comments
(1)
Hi Becky,
My partner is currently having issues with the agency as well, essentially they are failing to provide water on the property which they haven't been able to fix or provide appropriate accommodation in the meantime whilst they find a contractor for the job which is a violation of several laws I understand. Several calls have been made and still no solution (they even refuse to pay for a hotel and expect them to stay in a property that has no water) is their any chance you could provi ...
May 08,2019
May 08,2019
0
people found
this helpful
this helpful
Recently my father passed away, therefore unfortunately I had to sell his bungalow. I contacted Bairstow Eves in Walsall and with the help of Kate and the team the bungalow was put on the market for an agreeable price. Kate and the team were very ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Jan 27,2019
Jan 27,2019
0
people found
this helpful
this helpful
Been with bairstow eves for two years and I and my husband are not happy and not was the landlord.
1. Fees are an absolute rip-off. Nearly £2000 up front for... I'm not sure what... £700 deposit fair enough... one month's rent fair enough... but nearly £600 in fees ...
read full review
read full review
Comment on agent fees
Awful. Way too high. Much cheaper with other agencies.
Was this helpful?
Yes
Yes
Jan 09,2019
Jan 09,2019
1
people found
this helpful
this helpful
Having been a customer of this estate agent I have found them to be unprofessional where some of this staff behave like 1980 cowboys from start to finish. They lie outright to customers and the staff cover for each other. The manager in particular has awful ...
read full review
read full review
Comment on agent fees
Fees were misleading from the very start.
Was this helpful?
Yes
Yes
Nov 24,2017
Nov 24,2017
4
people found
this helpful
this helpful
This is the worst estate agent I have EVER had the displeasure of dealing with. The staff are incompetent, dishonest and unorganised. They have made continuous false promises to me and have disregarded any queries I have had unless they have involved me handing over ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 03,2017
Oct 03,2017
2
people found
this helpful
this helpful
This is the worst estate agent I have EVER had the displeasure of dealing with. The staff are incompetent, dishonest and unorganized. They have made continuous false promises to me and have disregarded any queries I have had unless they have involved me handing over ...
read full review
read full review
Comment on agent fees
BAD! Fees are around £550 for printing and minimal searches which I could have done for about £10.00
Was this helpful?
Yes
Yes
Jun 24,2017
Jun 24,2017
1
people found
this helpful
this helpful
I rushed back from work to view a property i saw & liked,met the agent there viewed it & said i would take it there & then,the agent called the office to tell them i wanted it & they said they would call me straight back for ...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
“Absolutely disgraced service. Unprofessional who advertise false pictures. They need ......”
May 03,2017
May 03,2017
2
people found
this helpful
this helpful
Absolutely disgraced service. Unprofessional who advertise false pictures. They need to be named and shamedo. Keep away from this company...
read full review
read full review
Comment on agent fees
Terrible
Was this helpful?
Yes
Yes
Aug 26,2016
Aug 26,2016
0
people found
this helpful
this helpful
I rent a property through this estate agent. Very unorganised. My contract ended the 18th of August so I gave my notice ending of june. The minute they knew about the notice they were calling me non stop about viewing or when will I be ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20,2015
Nov 20,2015
0
people found
this helpful
this helpful
Amazing 1 to 1 communication
Really fast and smooth sale
Felt safe selling through Elizabeth
Very professional polite at all times...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 09,2012
Mar 09,2012
10
people found
this helpful
this helpful
I made my enquiry following acard being put through my door saying that there were people interested in buying properties in my area ( they soon disappeared.or didnt existg).
They originally put a sign up before we were in contract as I had a previous ...
read full review
read full review
What agent could do to change your mind?
Be honest and do what they say they will do.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
