Had a property inspection with Becky, so friendly and... Read Full Review

Daniel at the Norwich branch was both friendly and professional in his dealings with us .He was happy to make multiple viewings and then organise further appointments and always followed up with a courtesy call . Although we ended up securing a property through a different company this was not a... Read Full Review

Branch manager at the time had scammed us out of £2000, landlord of the property had no idea we were moved into their property. He had stolen keys. We were left to rot and pushed into homelessness with newborn children. Absolutely no care in the world. Abhorrent people. DO NOT USE THESE... Read Full Review

Absolutely terrible & unprofessional team of people. So unresponsive and rude. AVOID Norwich branch at all costs. Property manager extremely rude and unhelpful as well as the rest of the staff, AVOID NORWICH... Read Full Review

WARNING LANDLORDS - If I could rate these unprofessional people with 0 stars I would, I rented my property out with these clowns for one year as I work overseas, I returned home to find my things stolen by one of their Employees, this is now in the hands of the Police, I have not received a single... Read Full Review

This situation what MRS.RACHEL get us in is unbelievable! We rushed to moved and this lady just use this situation to cheat and fraud us. She send us fake property video.First at all she was speaking all the time about two bedrooms property I'm so curious where are second bedroom... Read Full Review

Would not recommend renting through Haart as their customer service is terrible at all stages. We had a rocky experience arranging viewings with them; their agent showed up late and clearly wasn't familiar with the property and online photos for the listing were clearly for a different... Read Full Review

I’ve dealt with Ms Rachel Bartholomew letting Department in Norwich and am very pleased with my experience. She is very hard working, helpful and professional person. Managed to let our property within short period. Always reply to her emails promptly.. very happy to deal with such a ... Read Full Review

I would like to thank Paul Cobb for his great input in selling my property. An extremely well mannered, informative and fun to be with guy who really knows his stuff. So much so that my house has been sold. Can totally confide in him and trust what he tells you. Would recommend to... Read Full Review

We would like to thank Erin McGregor for all her help with my proposed move to Norwich. She has kept us informed at every step during our move and has always been very polite and professional. If you are fortunate enough to have her deal with your move then your will be very lucky... Read Full Review

Really well presented pictures. All of the staff I dealt with knew exactly what was going on and had clearly done their homework. Open house on the Saturday. Despite the most awful weather in months full asking price was offered chain and mortgage free first thing... Read Full Review

I don't really know where to begin ! First thing we didn't get keys when told we would and had to be old of the current property ASAP so this caused problems. We also got over charged after bring it up they did refund When we finally got keys and went in to our new home ... Read Full Review

Everything began well, friendly service and it seemed to be going smoothly. However, things changed when the chain took longer to complete than expected. Members of staff were rude, the buyer was prioritised over us (the seller), and pressure was put on us to move into rented accommodation rather... Read Full Review

Samuel Patrick at Haarts, Norwich, has been very helpful and instrumental in the sale of our property. Not only has he, along with his team, found us great buyers but he has kept us informed and updated along the way. Nothing has been too much trouble. He has arranged for his team to conduct... Read Full Review

Absolutely useless, can't answer the phone, can't ring back, unreasonable terms and conditions, rude and unprofessional, had to go to the ombudsman. Do not use this... Read Full Review

We were experiencing difficulties obtaining information from our current letting agents. Emily Spall-Hanson was able to step in and resolve this efficiently & effectively for us. Communication from her during the process was excellent and put us at ease, especially as we were moving over... Read Full Review

Do not use if you are a student. Look elsewhere. Four friends and I were looking for a student house to rent for the next academic year, and after seeing an ad on Rightmove, we found a house we liked with Haart. The viewing was fine, with the exception of the current tennants taking drugs with us ... Read Full Review

Contracts were exchanged on 30/10/14 on an investment property I have been trying to sell since June 2014. Throughout this process, Danielle Curtis (Norwich Golden Triangle) has been superb! Initially, I had tenants and only wanted investors and no advertising. An offer was obtained at the... Read Full Review

We are a military family and posted overseas. Because of the difference in time it makes it terribly difficult to communicate so when we do it's imperative that we trust that business will be taken care of. We rely on HAART to look out for our property as thoroughly as possible and it continues to... Read Full Review

I do not understand why there are properties available for let in Norwich, and yet they go ahead to say they are not available.All because the person interested in renting the property is a student.I find this very offensive and something should be done about... Read Full Review