100% sales valuation accuracy
96% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Jan 25,2019
Jan 25,2019
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Although requests were granted, seemed rather annoyed that we wanted to, for example, see the house on multiple occasions. Not greatly happy to help. On one occasion was exceptionally rushed and made the point that she had to go elsewhere and made us feel that we needed to hurry. Seems that sales is more important than aftersales.
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Latest Reviews
20th Dec 2024
reviewed by 'Marcus Dyne'
11th Jun 2024
reviewed by 'Leenders - Multi-Trade'
1st May 2024
reviewed by 'Chris'
29th Apr 2024
reviewed by 'Chris Pettitt'
29th Apr 2024
reviewed by 'Dean Evans'
Opening Hours
Address
Ellis Winters
14 Market Hill
St Ives
Cambridgeshire
PE27 5AL
01480 388888
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £106,500 | £1,450,000 |
| Lettings | 0% | 99% | £595 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 0 | 51 | 3 | 41 | 3 | 2 | 0 |
Areas covered
- Pidley
- St Ives
- Houghton
- PE28
- Wyton
- Papworth
- Harthord
- Needingworth
- Huntingdon
- Colne
- Earith
- Bluntisham
- Warboys
- Hemingford Grey
- St Ives
- Hemingford Abbots
- PE27
- Hilton
- Somersham
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 21,2024
Dec 21,2024
0
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Selling our home was a very positive experience due to the excellent services provided by Ellis Winters. The initial consultation with Phil was clear and useful. The photos, video and property details were assembled in a smooth and professional way, making the final listing attractive ...
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Dec 20,2024
Dec 20,2024
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This is a dynamic agency, motivated but always respectful and pleasant.
Their valuation was accurate, we had a buyer within weeks and they have shepherded the sale diligently. They know their market.
I would highly recommend them....
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Jun 11,2024
Jun 11,2024
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We decided to move from Bedfordshire to Cambridgeshire. Found the perfect house in Ramsey being sold through Ellis Winters & Co - St Ives. Natalie was taking care of the sale for us. Efficient and thorough, we couldn't have asked for any more commitment. Highly recommended 5*...
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May 01,2024
May 01,2024
0
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Thank you to all at Ellis Winters who made the experience of buying my property manageable. Ann was very friendly and helpful from the first contact I had with her and Natalie was very helpful and explaining every process throughout the way.
Thank you again...
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May 01, 2024
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Thank you for your kind review. We wish you every happiness in your new home! ...
Apr 29,2024
Apr 29,2024
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Excellent analysis of the property and the market.
Very good support and advice throughout the selling process which was much delayed by the buyers solicitors.
Would highly recommend the company....
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May 20, 2024
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Thank you Chris for your 5 star review, we are so pleased that it finally went through for you. wishing you all the best from the whole Ellis Winters team in St Ives. ...
Apr 29,2024
Apr 29,2024
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Great service and friendly staff. Im a first time buyer and Natalie helped lots, made the whole thing a lot easier.
Highly recommended....
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Apr 30, 2024
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Thank you for your kind review and we wish you every happiness in your new home. See you completion day! ...
Mar 27,2024
Mar 27,2024
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Superb service from start to finish from friendly reliable and helpful staff....
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Mar 28, 2024
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Thank you for your kind review! ...
Mar 07,2024
Mar 07,2024
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From the initial phonecall about selling our property, right until the end what a fantastic experience with Ellis Winters. We wouldn't use anyone else for future sales. Everything moved really quick and we were updated frequently! Such a great team in the office and we ...
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Mar 27, 2024
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Thank you for the 5 star review and we will pass your comments onto the team. ...
Feb 26,2024
Feb 26,2024
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Very pleasant and helpful through first time buyer process. Thank you....
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Feb 26, 2024
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Thank you for your 5 Star review. We are so pleased to be able to help make the process a little less stressful and wis you every happiness in your new home! ...
Feb 26,2024
Feb 26,2024
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Always professional, friendly and helpful. Highly recommended. Would use again....
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Mar 27, 2024
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Thank you for your 5 Star Review. We are so pleased to hear you would use us again! ...
Jan 13,2024
Jan 13,2024
0
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Ellis Winters came with a very strong reputation and exceeded my expectations. Friendly, helpful, and looked out for their clients interest when things got delayed. Couldn’t recommend them or Natalie more highly. I was more than a number to them, they cared....
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Jan 15, 2024
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Thank you for you review and kind comments. This will be passed to the whole team. The whole team do really care and I am so pleased your experience was so positive. ...
Jan 08,2024
Jan 08,2024
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Ellis Winters have been fantastic agents, from the start the were communicative and thorough. We felt updated at all times. Natalie, our sales progressor, has been amazing. She has dealt with all enquires from and for us. She has been diligent and reassuring. We would ...
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Jan 09, 2024
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Thank you for your kind review. It has been a tough one waiting for the chain to catch up but we are so pleased you have finally exchanged. We wish you well in your new home. If we can be of further assistance, please do not hesitate to get in touch. ...
Dec 21,2023
Dec 21,2023
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We have received amazing and ongoing support whilst buying our house through Ellis Winters. They are quick to respond to both emails and phone calls and were always looking out for our best interests. Would highly recommend them....
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Dec 21, 2023
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Thank you for the 5 star review. We are so pleased that you have completed just in time for Christmas! we wish you every happiness in your new home. ...
Dec 21,2023
Dec 21,2023
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We purchased a property through this agent. We found they were very supportive in all our request and facilitated numerous viewings of the property without issue. All through the process we were kept updated weekly by Natalie, whom we found to be very professional. The ...
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Dec 21, 2023
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Thank you so much for you kind review. We are so pleased the experience was so positive for you.
With regards to the welcome boxes, these were externally sourced and not checked prior to be given out. We were aware of some issues with dates and as a consequence are no longer ordering these. Thank you for highlighting.
We wish you well in your new home. ...
Nov 27,2023
Nov 27,2023
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Excellent service and a great help when nearing exchange and completion...
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Nov 28, 2023
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Thank you for your 5 star review. We are so pleased that you have finally completed. we wish you every happiness in your new home. ...
Nov 20,2023
Nov 20,2023
0
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One of the fast purchases ever! Always kept informed regards progress!
Natalie and Matt were brilliant!😊😊...
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Mar 27, 2024
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Thank you for the 5 Star review! ...
Oct 14,2023
Oct 14,2023
0
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We sold and bought through Ellis Winters and found everyone really helpful through the whole process from start to finish. It took us a long time to find the right property and we resold our house a few times because of this but the guys ...
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Oct 17, 2023
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Thank you for you kind comment, we are so pleased you have been able to secure the perfect property. We wish you every happiness in your new home. ...
Aug 19,2023
Aug 19,2023
0
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The best experience from an estate agents I was a buyer but I will for sure be using the st ives branch if needed . Nothing was too much trouble Anne Dellar is a absolute star, Matt and Natalie were fantastic. Keep up the hard work ...
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Aug 21, 2023
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Thank you for your kind review about the team of Ellis Winters St Ives. We wish you every happiness in your new home. ...
Aug 18,2023
Aug 18,2023
1
people found
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this helpful
Debbie truly embodied the quintessential point of contact for our rental property, effortlessly surpassing every one of our expectations. With an attentive demeanor, she consistently addressed our inquiries and swiftly resolved any property-related concerns that arose. Even during the intricate process of renegotiating the rental ...
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Aug 18, 2023
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Thank you for your review Frazer, we really appreciate you taking the time to write about your experience with Ellis Winters. Thank you for recommending us. ...
Jul 16,2023
Jul 16,2023
0
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A very positive friendly approach in helping us sell our house. We were regularly updated by Ellis Winters, their communication was outstanding and they were always happy to answer any queries we had.
The whole team were excellent but special mention goes to Matt Mitchell, ...
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Jul 17, 2023
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Thank you for the kind review Gail. We are so pleased that we were able to meet the timescales the whole chain were aiming for. We wish you the very best in your new 'forever' home. I will pass your comments on to the whole team who I know were pleased to hear you are moving this week. ...
Jul 12,2023
Jul 12,2023
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Excellent service. Would use again open and honest keep up the good work....
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Jul 12, 2023
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Thank you for the 5 star review! We are pleased to hear that yoru experience was so positive and you would use us again. ...
Jun 29,2023
Jun 29,2023
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From the very first meeting we were impressed by the care & professionalism shown to us by the Ellis Winters St Ives team. Moving house can be fraught with stressful moments at the best of times! but having Ellis Winters alongside us all the way helping & ...
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Jul 12, 2023
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Thank you for your review. We have an experienced team who really do care about those that we work with and are so pleased the process was so positive for you. We are pleased to hear you would recommend us. ...
Jun 16,2023
Jun 16,2023
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Exemplary service from beginning to end. Whilst the sale might have taken longer than we hoped, we were kept informed and the property was actively marketed. Once a buyer was found Ellis Winters were diligent in ironing out problems and communicating with all sides to ...
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Jun 16, 2023
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Thank you for the review, we are so pleased that the sale has now gone through for both you and the buyers. I will pass your comments on to the whole team at Ellis Winters St Ives. ...
May 17,2023
May 17,2023
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I feel that ST IVES Ellis winters is a great place. The team are very kinds and helpful. When buying my house they we excellent to deal with. Great communication people and team....
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May 17, 2023
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Thank you for your 5 star review and comments about the team at Ellis Winters in St Ives. I will pass your feedback to them. We hope you will be happy in your new home. ...
Apr 20,2023
Apr 20,2023
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The service we received from Ellis Winters in St. Ives was excellent from start to finish. In what was a very difficult time for the property market, Anne worked extremely hard to secure a sale for us and Natalie went above and beyond with chasing ...
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Apr 21, 2023
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Thank you for the 5 star review. We are so pleased to hear the experience was so positive. We wish you all the best. ...
Mar 25,2023
Mar 25,2023
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From start to finish my experience with Ellis Winters has been faultless
Their service and attention to detail really stands out from the rest - also by offering a more personal engagement makes a huge difference .
In addition I was given great professional advice and ...
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Apr 25, 2023
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Thank you for your 5 Star review. We are so pleased to hear the process was such a positive experience. We are so lucky to have the team that we do. We wish you every happiness in your new home! ...
Feb 10,2023
Feb 10,2023
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Right from the beginning the staff at Ellis Winters were very helpful, friendly and efficient. Within days of first contacting, Matt had visited the property to value / prepare photos and the flat was on the market. And within 1 week of being on the market an ...
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Feb 10, 2023
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Thank you Joseph for your review. I am so pleased to hear the whole experience has been so positive. We really do have a great team in the St Ives office and so pleased the sale went through so smoothly for you. ...
Jan 25,2023
Jan 25,2023
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Happy with the service provided by Ellis Winters, made the move process as painless as it could be, would recomend...
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Apr 25, 2023
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Thank you for the review and we are pleased to hear you are happy with the level of service we provided. ...
Jan 23,2023
Jan 23,2023
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The team at Ellis Winters (St Ives) were supportive and helpful throughout the process and we are grateful for their support....
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Jan 24, 2023
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Thank you for your 5 Star Review. We have an experienced team in St Ives and pleased to hear you felt supported through the process. We wish you all the best in your new home. ...
Jan 23,2023
Jan 23,2023
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Great team and kept me informed all the way. Good go betweens with buyers solicitors too. Highly recommend this estate agent....
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Jan 24, 2023
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Thank you for taking the time to leave a review. So pleased to hear you will recommend the team at St Ives. ...
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Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionSecurity deposits
The amount of the deposit is subject to the following caps:
No more than 5 weeks rent where the annual rent for the tenancy immediately after its grant, renewal or continuance is less than £50,000.
No more than 6 weeks rent where the annual rent for the tenancy immediately after its grant, renewal or continuance is £50,000 or more.
Refundable holding deposits
Total of 1 week rent chargeable per property only.
Held whilst referencing takes place.
Permitted tenant payments for assured shorthold tenancies Variation £50 inclusive of VAT.
Unpaid Rent: Interest will be charged at 3% above the Bank of England Base Rate from rent due date (levied once rent is 14 days in arrears).
Loss of keys: Cost of replacement.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Contact Mike Ellis at [email protected] or write to Mike Ellis Ellis Winters & Co, 52 High Street, March, Cambs. PE15 9JR.
If we cannot resolve the problems we will give you details of the ombudsmen scheme.
Last updated at 1:48 PM 13/08/2019 by allAgents
If we cannot resolve the problems we will give you details of the ombudsmen scheme.
Best Estate Agent in St Ives 
I know the people in the office are usually really nice to everyone and will not like to think they have left anyone feeling like this.
Mike Ellis