98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Jan 22,2019
Jan 22,2019
2
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this helpful
this helpful
We purchased an investment property via Hannells and were impressed with the service. Although Hannells were ultimately representing the seller, they kept us upto date with progress of the sale and helped move things along even when the solicitors were slow. They answered questions and emails quickly and courteously and were overall very pleasant to deal with. The agent who showed us the property initially (Zoe) was easy to ask questions to and very honest with her answers. We've had very mixed experiences of estate agents in the past but Hannells (particularly Zoe and Sara on the sales progression department) were excellent.
Comment on agent fees
The agent represented the seller so we paid no fees (as the buyer).
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Jan 22, 2019
Thank you Thomas for taking the time to write your review & your comments. We pride ourselves in high customer service & are pleased to hear your experience with Hannells has been a good one. Kind regards Nicola & the team at Allestree
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Latest Reviews
20th Dec 2024
reviewed by 'Lisa Wilson'
27th Nov 2024
reviewed by 'Dawn'
25th Nov 2024
reviewed by 'Angela Peake'
8th Nov 2024
reviewed by 'Ellie and James'
5th Nov 2024
reviewed by 'joshua'
Opening Hours
Address
Hannells
18 Park Farm Shopping Centre
Allestree,Derby
Derbyshire
DE22 2QN
01332 556633
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £23,100 | £15,700,000 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 0 | 0 | 159 | 0 | 67 | 2 | 13 | 1 |
Areas covered
- DE22
- DE1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Dec 20,2024
Dec 20,2024
0
people found
this helpful
this helpful
Hannells staff from viewing, through offer, exchange and completion were helpful, supportive and interested. We sold and bought with them .
Their responses were timely and honest and transparent.
Would def recommend to friends and family....
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Dec 17,2024
Dec 17,2024
7
people found
this helpful
this helpful
I found everyone I came in contract with very helpful...
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Dec 18, 2024
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(1)
Hi Janice!
Thank you for your feedback on your moving experience with Kim and the Allestree team.
We’re so pleased to hear that you found everyone you came into contact with helpful. Providing a supportive and positive experience is what they aim for, and the team will be pleased to know that they met your expectations.
On behalf of the whole team here at Hannells, thank you for your positive feedback and we’re here whenever you need us again!
All the best,
Benjamin Brain
Sal ...
Nov 27,2024
Nov 27,2024
24
people found
this helpful
this helpful
Friendly professional service. Competitive pricing. Always kept updated. Would definitely recommend...
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Nov 28, 2024
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Hi Dawn!
Thank you for your kind feedback of your moving experience with Sarah and the Allestree team.
We’re delighted to hear that you found their service friendly, professional, and competitively priced. Keeping our clients updated is something they take pride in, so it’s great to know that stood out to you. Your recommendation means a lot to us!
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service ...
Nov 25,2024
Nov 25,2024
16
people found
this helpful
this helpful
We are very impressed with the service.
We have been kept well informed at every stage of the sale.
Everyone at the Allestree branch knew about our sale and was able to offer advice if needed.
We felt that our sale was important to them ...
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Nov 26, 2024
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(1)
Hi Angela!
Thank you so much for your wonderful feedback of your moving experience with Nicola and the Allestree team!
We’re delighted to hear that you were impressed with the service. Keeping clients informed at every stage and ensuring you feel valued are top priorities for everyone there, so it’s great to know that the entire team made your sale feel important and supported you throughout the process.
On behalf of the whole team here, thank you for trusting Hannells with the sale ...
Nov 08,2024
Nov 08,2024
13
people found
this helpful
this helpful
We recently purchased our first home with the help of Hannells and we couldn't be happier with the experience!
The team were incredibly helpful, answering all our questions (no matter how small or silly!) with patience and clarity. Their friendly and supportive approach made the ...
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Nov 12, 2024
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(1)
Hi Ellie & James!
Thank you so much for your lovely review of your moving experience with Nicola and the Allestree team!
We’re delighted to hear that your first home-buying experience was such a positive one with Hannells. It’s fantastic to know that the team’s patience, support, and clear communication helped make the process feel less daunting. Your kind words about their professionalism and care will mean a lot to the team.
On behalf of everyone here, thank you for choosing Ha ...
Nov 05,2024
Nov 05,2024
9
people found
this helpful
this helpful
Very straight forward and good communication through out. Quick sale....
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Nov 07, 2024
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Hi Joshua!
Thank you so much for your feedback on your moving experience with Sara and the Allestree team.
We’re pleased to hear that you found the process straightforward and appreciated the clear communication from our team. Achieving a quick sale is always our aim, and it’s fantastic to know we delivered on that for you.
On behalf of everyone at Hannells, thank you for choosing us, and we wish you all the best with your next steps!
All the very best,
Benjamin Brain
Sales & ...
Oct 28,2024
Oct 28,2024
7
people found
this helpful
this helpful
From my initial enquiry about having my house valued Kim and Bonnie were extremely helpful in answering my queries. Bonnie visited me a few days later and gave me great confidence about going forward if I decided to sell my house. She ran through the ...
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Oct 29, 2024
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Hi Linda!
Thank you so much for taking the time to leave such positive feedback and a 5-star review of your moving experience with Kim, Bonnie and the Allestree team!
We're really pleased to see that you found them to be extremely helpful and that Bonnie provided an excellent service during her visit to provide you with a valuation. The team there pride themselves on delivering great customer service and excellent results so they'll be delighted to see your comments - Kim and Bonnie in par ...
Oct 16,2024
Oct 16,2024
5
people found
this helpful
this helpful
We have had a wonderful experience with Hannells. The team, especially Kim and Sarah, have been extremely helpful and generous with their time. As first time buyers, navigating the house-buying process was quite daunting, but the Hannells team were very supportive and informative....
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Oct 17, 2024
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(1)
Hi Hannah!
Thank you so much for taking the time to leave such a wonderful review of your moving experience with Sarah, Kim and the Allestree team.
We're really pleased to see that you found them extremely helpful, generous with their time, supportive and informative. The team there really pride themselves on their customer service so they'll be delighted to see all of the above mentioned in your comments - especially Sarah & Kim!
On behalf of the whole team here at Hannells, congratula ...
Oct 09,2024
Oct 09,2024
3
people found
this helpful
this helpful
It was a very friendly and well-informed service with all of the information on moving costs given clearly. The agent had done thorough research on houses in the area and clearly knew the local market very well. She was very reassuring and we trust the ...
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Oct 10, 2024
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Hi Jennifer!
Thank you sop much for taking the time to leave such a brilliant review of your moving experience with Bonnie and the Allestree team.
We're really pleased to see that you felt the service was friendly, well-informed and that Bonnie had prepared well. She's worked exclusively in the area for many years now and prides herself on her professionalism and local knowledge so she'll be delighted to see this highlighted in your comments.
On behalf of the whole team here, thank you ...
Sep 26,2024
Sep 26,2024
2
people found
this helpful
this helpful
The team at Allestree provided a fantastic service. They have all been very professional, reliable, hard working and very friendly to deal with.
I would recommend them to anyone buying or selling a house in this area....
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Sep 27, 2024
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(1)
Hi there!
Thank you for taking the time to leave such a brilliant review of your moving experience with Nicola, Kim and the Allestree team.
We're delighted to see that you found them to be professional, reliable, hard-working and friendly to deal with. The team there pride themselves on all of the above so they'll be delighted to see this mentioned in your comments - and your recommendation means a lot to us all.
On behalf of the whole team here at Hannells, congratulations on your pur ...
Sep 19,2024
Sep 19,2024
1
people found
this helpful
this helpful
We recently viewed two properties with Victoria from Hannels and were really impressed with her professionalism and knowledge of the area & properties. She was really warm and friendly, making us instantly feel at ease....
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Sep 20, 2024
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Hi Rosa!
Thank you so much for such a positive review of your moving experience with Vicky and the Lettings team.
We're really pleased to see that you've been impressed with Victoria's professionalism and knowledge, and was able to make you feel at ease whilst searching for your next property - and Vicky will be delighted with your comments too.
On behalf of the whole team here, thank you for your feedback and if we can be of service to you again in the future, please feel free to reach ...
Aug 30,2024
Aug 30,2024
0
people found
this helpful
this helpful
Amazing customer service. Friendly and helpful. Victoria was very helpful when showing the property and managed to answer questions to a satisfactory level....
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Aug 29,2024
Aug 29,2024
0
people found
this helpful
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Fantastic service all throughout from Sarah, Bonnie and Kim, sorry if I ve missed anyone. Special thanks to Sara, her service was exceptional, couldn't have helped me more.
Great to have such professional, efficient, prompt, service in general, very hard to find. Allestree branch have ...
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Aug 22,2024
Aug 22,2024
0
people found
this helpful
this helpful
100% recommendable! Not sold a house for many years but I have to say all the office was very professional and kept in full contact all the way through, yet at the same time so friendly and reassuring. I've heard some concerning stories with estate agents ...
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Aug 23, 2024
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Hi Ian!
Thank you for taking the time to write such a positive review of your moving experience with the Allestree team.
They really do pride themselves on being professional, whilst still being friendly and reassuring to all of their clients so they'll be delighted to see this highlighted in your comments.
We too hear some of the same concerning stories which is why we've always focused on being an honest, reliable and trustworthy estate agency and we're really pleased that you experi ...
Aug 22,2024
Aug 22,2024
0
people found
this helpful
this helpful
I cannot thank Hannells Allestree branch enough for their help and assistance during the sale of our property from the valuation by Bonnie to the marketing by Sarah and all the staff in branch for their professional and efficient service also Sara who dealt with ...
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Aug 23, 2024
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Hi Julie!
What a fantastic review - thank you so much for taking the time to leave such positive feedback about your moving experience with Bonnie, Sarah, Sara and the Allestree team!
We're delighted that we were able to male the buying & selling process a much better experience for you. The whole team there pride themselves on making the process is smooth and stress-free as possible so they'll be really pleased to see this highlighted in your comments.
On behalf of the whole team here, ...
Aug 20,2024
Aug 20,2024
1
people found
this helpful
this helpful
Friendly, professional and thorough service from the team at Hannells. The valuation they prepared for us was professional, detailed, transparent and evidence-based. For a scientist like me, so important!
Thanks to all the team...
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Aug 16,2024
Aug 16,2024
1
people found
this helpful
this helpful
Sarah made what can be a rather anxious and stressful time feel seamless. Her professional but bubbly personality made us feel extremely comfortable. She always kept us well informed of properties as and when they hit the market and as a result helped us find ...
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Aug 13,2024
Aug 13,2024
0
people found
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After being on the market for 7 months with so called miracle workers (British Home Buyers avoid like the plague) and having some of the worst experiences with another Estate Agent. I decided to go back to the tried and tested method of using Hannells. Within 6 ...
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Jul 17,2024
Jul 17,2024
1
people found
this helpful
this helpful
Over the moon with our recent house sale with Hannells.
Everything has gone smoothly from Nicola Barnard coming out to value our property to Leah Daly for negotiating the sale and achieving our asking price!
The whole process has been easy and the communication with ...
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Jul 18, 2024
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(1)
Hi Cloe!
Thank you so much for taking the time to leave such a positive review of your moving experience with Nicola and the Allestree team!
As you've mentioned, they're a great team and really do pride themselves on delivering a top-notch service and providing great results for their clients - so they'll be really chuffed to see your comments!
Pleased you liked the photos too - thanks for the mention! ;-)
On behalf of the whole team, thank you for trusting Hannells with the sale of ...
Jun 11,2024
Jun 11,2024
0
people found
this helpful
this helpful
My experience with Hannells has been very nice.
They are genuinely friendly, professional and well organized. A perfect combination.
I have the pleasure of liaising with Victoria Kennedy, Sara Walker-Bradley, Kim Melbourne, Sarah Gascoigne and in general with the Hannells team when someone picks up ...
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Jun 12, 2024
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Hi Jose!
Thank you so much for your wonderful review! We are thrilled to hear about your positive, moving experience with Hannells.
Our team prides itself on being friendly, professional, and well-organised, and it’s incredibly rewarding to know that these qualities have made your experience a pleasant one. Victoria, Sara, Kim, Sarah and the rest of our team are dedicated to providing exceptional service, and your kind words are greatly appreciated.
We look forward to continuing to se ...
Jun 03,2024
Jun 03,2024
0
people found
this helpful
this helpful
A great professional service - I can’t fault anything they have advised or achieved.
Hannels were a recommend from my Mother who used their service after being let down by others - she loved the step by step advice to help sell her property ...
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May 24,2024
May 24,2024
0
people found
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We can’t praise Sarah and the Allestree team enough for their help and support in selling our house so quickly. Professional but approachable, Sarah offered top advice and kept us up to date and always with a smile. Having not sold in 22 years, Sarah ...
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May 23,2024
May 23,2024
0
people found
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Excellent service and support throughout the selling process, all staff have always been there to help....
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May 17,2024
May 17,2024
1
people found
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The whole team at Hannells in Park farm have been fabulous in assisting my purchase, I've had 3 visits there & told its no problem if i want more to measure up etc. 2 of my visits have been with Victoria,(system wont let me tag her?) shes ...
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May 20, 2024
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Hi Kerry!
Thank you so much for your wonderful feedback! We're delighted to hear that our Allestree team at Park Farm, especially Victoria, provided you with such a positive experience.
We always strive to make our clients feel comfortable and supported throughout the process. Your kind words mean a lot to us.
On behalf of the whole team here at Hannells - Congratulations on your new property! We hope you create many happy new memories there and look forward to be of service to you ag ...
May 14,2024
May 14,2024
0
people found
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this helpful
Amazing service from start to finish, professional & thorough throughout the whole process. Staff have all been amazing and couldn't have been anymore helpful....
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Apr 30,2024
Apr 30,2024
0
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Everything so far has been fantastic! Sarah and Kim are so speedy, communicative and scarily efficient. Still in a bit of a daze at how they managed to get us three offers in less than a week of having the property up, and then helped ...
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Mar 28,2024
Mar 28,2024
0
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Every interaction we've had with the staff at Hannells in Allestree has been very positive. From phone calls regarding viewings, through to making an offer and dealing with all the legal requirements everyone has been friendly, helpful and fast to action. Sarah particularly has been ...
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Mar 21,2024
Mar 21,2024
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So far so good, The girls at Hannells arranged Plenty of Viewings and within two weeks we have had an offer which we have accepted. Hopefully the rest of the process will run as quick and smooth as this....
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Mar 18,2024
Mar 18,2024
0
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Extremely helpful and friendly and totally professional, keeping me informed of the progress as it happens....
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Feb 16,2024
Feb 16,2024
0
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Lovely Staff, very, very helpful
would totally recommend to anyone, thinking of buying or selling their property
nothing is too much trouble - brilliant!...
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Nicola Barnard
(93)
Sara Walker-Bradley
(89)
Sarah Gascoigne
(81)
Leah Stares
(37)
Emma
(27)
Bonnie
Kim
Victoria
No fees information available
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Last updated at 12:38 PM 02/10/2024 by allAgents
Best Estate Agent in DE22 
