67% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction
Jan 19,2019
Jan 19,2019
1
people found
this helpful
this helpful
My partner and I tried to rent unsuccessfully though this company. From calling to their office several times to being ignored on emails and after being called an amount if times âdarlingâ we obviously took our business elsewhere. Meanwhile they kept our £130 fees without a reasonable answer. This company keeps deleting all negative reviews. Please don't trust!
Comment on agent fees
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Jan 21, 2019
Dear Camille,Thank you very much for your promp response. unfortunately the way in which we live the experience with you does not explain the same thing.
1) We were deliberately ignored when you did not even know how our case was being concluded.
2) My partner and I had to contact paragoon (023 pay phone number) to have information about the process and that you could not give us an answer.
3) there was an information problem and the information of the landlords was mixed with the address of where they live and obviously they did not want to give references or endanger their privacy to something suspicious. But it was paragoon who told us the reason.
4) We were never notified of this problem in order to solve it in time because AGAIN you had no idea how the process of pur case was.
5) When we were informed by: Lauren Taylor of Paragon it was too late because you in Peter Clarke had given the wrong information to the landlord making us look like we had bad references when that's not the case. For that reason he did not want to give us a second chance to solve it. We lost £ 130, they treated patronizing us and saying "how stressful is a moving can be" constantly. I know how it is because at this point I didn't have a house to live. We took our business to Accord and they sorted us out within 4 days and good references.
Jan 21, 2019
Dear Nuria,As you are aware references were instructed on your application which is why the referencing fee was held despite your tenancy not moving forward. We have previously advised you of the reasons it didn't move forward but if you wish to discuss this further please do contact the office on 01789 207126
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Latest Reviews
19th Jan 2019
reviewed by 'Nuria'
19th Nov 2018
reviewed by 'Unhappy'
Opening Hours
Address
Peter Clarke
53 Henley Street
Stratford Upon Avon
Warwickshire
CV37 6PT
01789 415 444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £0 | £0 |
| Lettings | 100% | 67% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 19,2019
Jan 19,2019
1
people found
this helpful
this helpful
My partner and I tried to rent unsuccessfully though this company. From calling to their office several times to being ignored on emails and after being called an amount if times âdarlingâ we obviously took our business elsewhere. Meanwhile they kept our £130 fees without a ...
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Comment on agent fees
Bad
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Jan 22, 2019
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(3)
Dear Nuria,
I appreciate your comments but ultimately signed application forms need to be completed accurately. Unfortunately the Landlord did not want to proceed due to a number of inconsistencies on the forms which meant they lost confidence. We are however delighted you are in your new home and wish you all the best for the future ...
Nov 20,2018
Nov 20,2018
0
people found
this helpful
this helpful
I have recently started a tenancy through this company and I found the whole process very quick and efficient. I feel this was helped by the professionalism of all of the staff at Peter Clarke....
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Jan 19, 2019
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Every few months this state agent deletes all bad reviews leaving only the fake good ones they write themselves! ...
Nov 19,2018
Nov 19,2018
3
people found
this helpful
this helpful
I'm was horrified at the treatment we received from this estate agents. From not responding to phone calls and emails to claiming not to have received documents that were evidenced to have been sent the whole process was nightmare. We were patronised and called 'darling' ...
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Nov 20, 2018
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Dear Unhappy customer,
I am sorry you feel like this. Please can you contact us with a little more information so we can look into this further? Please email me at [email protected] or contact the office on 01789 415 444 option 2. Thank you ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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I appreciate your comments but ultimately signed application forms need to be completed accurately. Unfortunately the Landlord did not want to proceed due to a number of inconsistencies on the forms which meant they lost confidence. We are however delighted you are in your new home and wish you all the best for the future