100% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Jan 18,2019
Jan 18,2019
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Great service from Melissa and Fran. Excellent communication, always quick to reply to any queries we had and very personable. Very quick turn around from valuation, listing, viewings and then sale.
Comment on agent fees
Very reasonable, nothing hidden and clear on final amount that would be due.
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Latest Reviews
24th Mar 2023
reviewed by 'Kathleen Ellis'
26th Jan 2023
reviewed by 'Heather'
4th Nov 2022
reviewed by 'Wrenny'
4th Nov 2022
reviewed by 'Wrenny'
3rd Oct 2022
reviewed by 'Lorraine'
28th Feb 2022
reviewed by 'Leaya'
Opening Hours
Address
Mortimers Estate Agents
22 Blackburn Road
Accrington
Lancashire
BB5 1HD
01254 234266
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £39,500 | £385,000 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 0 | 39 | 0 | 21 | 0 | 0 | 0 |
Areas covered
- BB5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 24,2023
Mar 24,2023
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Fantastic service from Wael, she was always on the end of the phone with any concerns we had, felt like I was dealing with family, and was kept up to date at all times. Thank you to wael and the Accrington team.
Kathy Ellus...
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Jan 26,2023
Jan 26,2023
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Was recommended to Mortimers by a friend who had used them previously and I was not disappointed. All the staff I dealt with during the selling process were unfailingly pleasant and helpful especially Waol Falconer our Sales Negotiator...
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Nov 04,2022
Nov 04,2022
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Sold our house within a week. Chloe looked after us. Cannot praise her enough for the service, we had very difficult Solicitors on both sides, but she stuck with it every day she was on the phone chasing them up and keeping us informed at ...
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Nov 04,2022
Nov 04,2022
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Sold our house within a week. Chloe looked after us. Cannot praise her enough for the service, we had very difficult Solicitors on both sides, but she stuck with it every day she was on the phone chasing them up and keeping us informed at ...
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Oct 03,2022
Oct 03,2022
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I have recently sold my property in Accrington using Mortimers and wanted to express my sincere thanks to Waol for her tireless efforts. She made the whole process stress free. From a bright and welcoming smile in the office, to fast and efficient service over ...
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Feb 28,2022
Feb 28,2022
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I mainly dealt with Waol and Matt, both were extremely helpful and always on the phone if I had any questions. The sale went through pretty smoothly and I was happy with the fees and professionalism....
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Nov 09,2021
Nov 09,2021
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I dealt with Leanne. She was extremely helpful and efficient from the word go. The sale took much longer than anticipated through no fault of Mortimers, and throughout the whole time Leanne was in regular contact offering support and advice. I would definitely use Mortimers ...
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Jul 18,2021
Jul 18,2021
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Would 100% recommend Mortimers to sell your property matt especially who went above and beyond in extremely difficult circumstances working in his own time to get the job done.. can’t thank them enough .Leanne also was extremely helpful and couldn’t do enough for us.. ...
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Apr 12,2021
Apr 12,2021
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Leanne Taylor was our estate agent when purchasing our first home- she was extremely helpful and attentive throughout. Leanne was keen to answer all questions that we had and went out of her way to help us make purchasing our first home as smooth as ...
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Mar 02,2021
Mar 02,2021
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Hi I would like to thank fran and Melissa for the good work they did whilst selling my house ,the prompt service was second to none ,I would highly recommend this company for there professional service keep up the good work ....
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Comment on agent fees
Agents fees are a good price
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Dec 07,2020
Dec 07,2020
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Thank you all the team at mortimers Accrington for making the purchase of my new home run smoothly and the updates of the process ?...
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Nov 26,2020
Nov 26,2020
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Picked up the keys earlier this week for our new house, a massive change compared to our usual city life but I loved the drive to the area and feel very much at peace with this quiet town. Exactly what we need! Will deffo make ...
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Jan 31,2020
Jan 31,2020
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Amazing
Kept informed all the way
Nothing too much trouble
Emailed ever time there was a viewing and then followed up by telephone call with feedback.
Took all the stress out of selling....
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Jan 28,2020
Jan 28,2020
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Very good Estate Agents, particularly Raven Simmonds who was very amiable and patient when showing houses. Would recommend without hesitation....
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Jan 31, 2020
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Thank you so much for the review Chris, it's lovely to know that we have helped you in the purchase your first home. ...
Nov 19,2019
Nov 19,2019
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Great sales team. Very professional. Impeccable service and great support. Definitely recommend. Very understanding of needs and requirements and delivered....
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Nov 19, 2019
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Thanks Jane for your lovely review - it has been a pleasure in assisting you with the sale of your property, we wish you lots of happiness in your new home. ...
Apr 27,2019
Apr 27,2019
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Many thanks to Melissa and Fran. They are both very professional, polite and always keep you updated on the status of sale. Would highly recommend Mortimers against other known estate agent in Accrington who are no way structured in the same manner....
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Comment on agent fees
Fees are high to the prices of the properties.
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“Really pleased with the help we got. Everybody I spoke to at the branch were helpful. In particular Shannon....”
Apr 24,2019
Apr 24,2019
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Very good. Kept me informed at all times. Would recommend them without hesitation.
My main contact at the branch went on holiday, she had briefed the staff, so there was no delay...
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Apr 03,2019
Apr 03,2019
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Well from start to finish I can't believe how easy and pleasant the service has been. Everything has been taken care of in such a lovely way that I've not really had to do much at all. The whole team are full of knowledge and ...
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Comment on agent fees
The fees are what I would of expected to pay so no worries there
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Feb 28,2019
Feb 28,2019
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Melissa provided excellent customer service, was willing to go through the process with myself. Brilliant communication, always willing to provide additional information and access to other services.
Very much appreciated in what can be a stressful situation.
Thanks you....
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Mar 01, 2019
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Such a lovely review, Thank you very much - Really appreciated. You have been an absolute pleasure to work with & we wish you all the best in your new home.
Melissa ...
Feb 06,2019
Feb 06,2019
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From the onset Melissa was extremely well coming and made us feel at ease about selling our property. Melissa kept us informed every step of the way. She is super at what she does and nothing was too much trouble to her.
Melissa was excited ...
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Comment on agent fees
Good
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Feb 08, 2019
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Thank you very much for this lovely review. Really appreciated & Thank you for using Mortimer's to sell your home, you have been a pleasure to work with. We wish you all the best for the future.
Kindest regards
Melissa ...
Feb 04,2019
Feb 04,2019
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It was a sensitive issue having to sell my late Father's property. I feel that Mortimer's and in particular Melissa handled this in a courteous and professional manner....
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Good
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Feb 08, 2019
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Thank you for this lovely review- We appreciate you using Mortimer's to sell your late Fathers property, you was a pleasure to work with. We wish you all the best for the future.
Kindest regards
Melissa ...
Jan 30,2019
Jan 30,2019
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Melissa has helped me through the entire process of selling the apartment and dealt with any problems that may have arisen. I could not ask for any better service....
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Comment on agent fees
The fees were competitive and explained in detail.
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Feb 08, 2019
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Such a lovely review- Thank you very much. We really appreciate your custom. You have been wonderful to work with.
All the best,
Melissa ...
Jan 30,2019
Jan 30,2019
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Absolutely lovely ladies and always going that extra mile to help! Their always smiling and ensuring that your inquiries are dealt with in a professional manner....
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Feb 08, 2019
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A lovely review, Thank you very much. You are great to work with and we appreciate your custom.
All the best,
Melissa ...
Jan 26,2019
Jan 26,2019
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We have found staff friendly and helpful with any queries we have, keeping us up to date in the house selling process, making it less stressful and enabling us to plan our move....
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Comment on agent fees
All local agents seem to have the same charges, probably reasonable enough considering they have a business to run, staff to pay and advertising expense, which obviously is dead money if they don't get a sale.
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Feb 08, 2019
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Thank you very much for the review- We really appreciate your custom- You have been great to work with.
All the best.
Melissa & The Accrington Mortimers team. ...
Jan 24,2019
Jan 24,2019
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I have always been very impressed by the level of service that Melissa supplies. She keeps me up to date with what is happening and you always know that she is on your side in trying to ensure that your property is sold as quickly ...
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Comment on agent fees
The fees are the highest of all the estate agents we originally contacted, and therefore I am unable to recommend this particular part of their service.
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Jan 23,2019
Jan 23,2019
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No hassle stress free and so helpful melissa helped soo much would get call back straightaway always updated no delaying thank u soo much â¤ï¸...
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Comment on agent fees
Melissa helped soo much she understood anddid everything to make it quick easy as possible thank u soo much im now a home owner ❤️
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Jan 18,2019
Jan 18,2019
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Great service from Melissa and Fran. Excellent communication, always quick to reply to any queries we had and very personable. Very quick turn around from valuation, listing, viewings and then sale....
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Comment on agent fees
Very reasonable, nothing hidden and clear on final amount that would be due.
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Jan 18, 2019
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Thank you so much for this wonderful review. We appreciate your custom highly and thank you for choosing Mortimers to sell your home.
Kindest regards
Melissa & Fran ...
Dec 18,2018
Dec 18,2018
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Myself and my wife sold our house with mortimers very quickly too. We had Melissa who helped us with everything all the way she helped with all the issues. Whatever stresses there was she took them away. Highly recommend Mortimers and there great helpfull staff....
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Dec 21, 2018
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Thank you so much for this lovely review, Very appreciated. You was a pleasure to deal with and I am so pleased you had a great experience with us. We wish you all the best in your new home & also a lovely Christmas and new year.
Melissa ...
Dec 03,2018
Dec 03,2018
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We sold our house in August, Melissa and Shelley made us feel at ease and reassured us when things got stressful. I would highly recommend mortimers when selling or buying your house excellent service from start to finish. Thank you the Astbury family ð...
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Good
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Dec 03, 2018
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Thank you very much for the lovely review. You was a pleasure to help, All the best to you and your family in your new home.
Kindest regards
Melissa ...
Dec 03,2018
Dec 03,2018
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Our recent experience of selling a property with Mortimers at Accrington has been superb. First class service from beginning to end. Everything has been positive from our first meeting with Shelley, photos and accompanied viewings from James and unfailing help and advice from Fran,Brogan ...
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Comment on agent fees
Worth every penny. Maybe you can find cheaper but you get what you pay for.
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Dec 05, 2018
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Thank you ever so much for the lovely review Carole, You have been a pleasure to deal with and we thank you very much for using Mortimer's to sell your home. All the best for the future and with your new home. From everybody at Accrington Mortimer's ...
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Last updated at 4:15 PM 29/09/2017 by allAgents
Best Estate Agent in Accrington 
Kindest regards
Melissa & Fran