89% lettings valuation accuracy
92% lettings fee satisfaction
Jan 17,2019
Jan 17,2019
0
people found
this helpful
this helpful
Mayhews are certainly on the ball, reading the market correctly in these uncertain times, drawing on their years of experience. Matthew is very knowledgeable, friendly and professional without being condescending or pushy, explaining things carefully all along the process. Alex was our ever cheerful, day to day contact, he was able to put us onto the best mortgage broker, and carefully advised and supported us along the twists and turns of the moving journey.
Comment on agent fees
Not the cheapest, but you pay for what you get. It's not just taking photos and throwing it online, the advice at every turn was well worth the little extra money spent.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
14th Jun 2024
reviewed by 'Pamela'
10th Jun 2024
reviewed by 'mary'
15th May 2024
reviewed by 'Liz Freeman'
25th Apr 2024
reviewed by 'Graham'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 89% | 92% | £775 | £2,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 18 | 1 | 19 | 0 | 109 | 4 | 55 | 1 | 4 | 1 |
Areas covered
- Crawley
- Horley
- Maidenbower
- Salfords
- Smallfield
- Charlwood
- Burstow
- Woodhatch
- Reigate
- Redhill
- Merstham
- Dorking
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Aug 05,2024
Aug 05,2024
0
people found
this helpful
this helpful
Amazing experience buying with Mayhews Ed and Karen were very helpful throughout the whole process every time I needed advice or to arrange a survey they were there at the end of the phone. I would definitely recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2024
Aug 05,2024
0
people found
this helpful
this helpful
Amazing experience buying with Mayhews Ed and Karen were very helpful throughout the whole process every time I needed advice or to arrange a survey they were there at the end of the phone. I would definitely recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 14,2024
Jun 14,2024
0
people found
this helpful
this helpful
I had really good advice and help from everyone in the Horley branch on a sale that had a lot of complications. I cannot praise them enough from Ed and Karen to Josh and Shayne....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 10,2024
Jun 10,2024
0
people found
this helpful
this helpful
Mayhews were the estate agent we used to sell our house in Horley. We had used them for moving from our flat and buying our first house- and although we invited three local estate agents round, we chose Mayhews because they were great the first ...
read full review
read full review
Was this helpful?
Yes
Yes
May 15,2024
May 15,2024
0
people found
this helpful
this helpful
Fantastic service from the get go! The Horley Mayhews team have been brilliant every step of us selling and a buying a property (as both were done through them). It was smooth and quick!
When we lost a buyer, their team stepped up their excellent ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2024
Apr 25,2024
0
people found
this helpful
this helpful
Friendly and very knowledgeable team, who helped us through our sale....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 25,2024
Mar 25,2024
0
people found
this helpful
this helpful
Thanks to the team at Mayhews (Horley) with the sale of my house. They provided a very professional service from start to finish and I would recommend without any hesitation....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 05,2024
Mar 05,2024
0
people found
this helpful
this helpful
We purchased our new home through Mayhews Horley branch. This branch has a great team of friendly and professional people on board, who were very helpful throughout the whole purchase process. Their sales progressor Karen was especially helpful and kept in regular contact, keeping us ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 24,2024
Feb 24,2024
0
people found
this helpful
this helpful
I could not have gone through the lengthy procedure without them. I was conscious of the fact that I was ousting a wonderful tenant of 12 years. Ed quickly established a trusting report with this tenant and treated him with the utmost of courtesy.
In error ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 13,2024
Feb 13,2024
0
people found
this helpful
this helpful
Unfortunately, my experience with the Mayhew Estates letting team has been substandard. Poor communication skills, not safeguarding my property as a landlord, incompetent inventory clerks, and poor contractor referrals.
It is unfortunate since the sales team, and Tom in particular, have been more than helpful, ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 20,2023
Oct 20,2023
0
people found
this helpful
this helpful
Both Josh and Karen were amazing during my journey to buy a flat for the first time. Both answered questions, answered concerns and guided me through the entire process. I thank you all for your work!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 18,2023
Jul 18,2023
0
people found
this helpful
this helpful
Amazing service received from Mayhews throughout our sale and purchase. After having our flat on the market for 9 months with 2 different agents, Mayhews sold our flat within a week and found us our perfect family home within a few days! Everyone we dealt with at ...
read full review
read full review
Was this helpful?
Yes
Yes
May 02,2023
May 02,2023
0
people found
this helpful
this helpful
In a tough property market Mayhew (Horley branch) has delivered exceptional service. The detail and focus shown overall, particularly from both Shayne Goldsmith and Karen Beagley, was exceptional and I am convinced that the achievement of the sale was through their professional endeavors. The 'management' ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 21,2023
Mar 21,2023
0
people found
this helpful
this helpful
Absolutely terrific from start to finish, we had the pleasure of working working with Josh and Ed on our house purchase. They were both friendly, prompt with replies and extremely helpful making sure our house move journey ran as smoothly as possible. I would highly ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 05,2023
Mar 05,2023
0
people found
this helpful
this helpful
Happy with Mayhews. Very professional, kept us updated all the way but DO NOT use Mayhews Conveyancing who are also called Enact/Kirkstall property lawyers. Terrible service from them....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2023
Jan 27,2023
0
people found
this helpful
this helpful
Ed, and the rest of the staff in the Horley office were fantastic from start to finish.
They valued our property realistically, which resulted in the house selling within a week.
We were kept informed of the process throughout with regular updates and they always ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29,2022
Oct 29,2022
0
people found
this helpful
this helpful
Mayhews worked tirelessly to help me get my property. Despite numerous setbacks and delays with solicitors they kept me informed throughout. Karen needs a payrise, she is an asset to the company and kept me sane throughout. She was always contactable and worked so hard ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 26,2022
Oct 26,2022
0
people found
this helpful
this helpful
Mayhews have been brilliant from the get go, the level of service has been perfect from the first to last. I want to specifically mention Karen who did an amazing job of ensuring all parties were happy and kept up to speed with any updates. ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 20,2022
Sep 20,2022
0
people found
this helpful
this helpful
Really professional agents who held my hand the whole way through the process. They understood my needs and time frames and made sure that all parties worked towards achieving these....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 18,2022
Sep 18,2022
0
people found
this helpful
this helpful
Great service! Comprehensive insight with the local housing market put us at ease, this coupled with a very personable approach and keeping us informed at all times made a stressful process as pleasant as possible (not that moving could ever be described as pleasant whilst ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 13,2022
Sep 13,2022
0
people found
this helpful
this helpful
Super nice staff , very good service always willing to help with any issues !!! Special thanks go to Karen Beagley!!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 09,2022
Sep 09,2022
0
people found
this helpful
this helpful
The Mayhew Estates team are able to field all rounders so that vendors receive behind-the-scenes help such as recommendations for professional services....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 08,2022
Sep 08,2022
0
people found
this helpful
this helpful
Felt supported throughout the progress by Karen as we all worked towards a common goal and communication on the day of completion was faultless....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 08,2022
Sep 08,2022
0
people found
this helpful
this helpful
Thank you Mayhews, especially Karen, for providing a great service when we sold our house. It wasn't an easy chain and Mayhews were so supportive and helpful all the way through. I'd happily recommend them to anyone deciding which estate agent to use....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2022
Aug 19,2022
0
people found
this helpful
this helpful
Excellent and professional service, I can highly recommend. As tenants we received great support from Andrew and Natalie. Many thanks and keep up your good work!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2022
Aug 11,2022
0
people found
this helpful
this helpful
An excellent service from all the team at the Horley Office, I can confidently say that I wouldn't look anywhere else for advice and help in buying, selling or letting properties.
My main dealings have been with Ed and Andrew but the whole team are ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2022
Aug 10,2022
0
people found
this helpful
this helpful
Karen was our case progression clerk and she had amazing customer service . She was always super quick at answering or resolving any queries we had and was always so helpful . I built up a great rapport with Karen and it was a pleasure having her ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 03,2022
Mar 03,2022
0
people found
this helpful
this helpful
A friendly estate agent, who certainly had a good appreciation of the local market and offered a great personal service. I wasn't initially convinced on the "range" of price offering, but when the offers came in, I could see how it had worked.
After a ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02,2022
Mar 02,2022
0
people found
this helpful
this helpful
Ed Beagley has been extremely helpful to us and is a superb communicator and a true professional. Karen Beagley did a fantastic job of keeping us appraised of events and is an asset to Mayhews . Everyone we spoke to in the Horley branch were very ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02,2022
Mar 02,2022
0
people found
this helpful
this helpful
Ed Beagley has been extremely helpful to us and is a superb communicator and a true professional. Karen Beagley did a fantastic job of keeping us appraised of events and is an asset to Mayhews . Everyone we spoke to in the Horley branch were very ...
read full review
read full review
Was this helpful?
Yes
Yes
Edward Beagley
(67)
Matthew
(35)
Chris
(5)
Shayne
Josh
Andrew
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:35 AM 28/02/2022 by
Best Estate Agent in Horley 
