100% sales valuation accuracy
100% sales fee satisfaction
Jan 17,2019
Jan 17,2019
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As a landlord, I marketed a 3 bed rooms house with them initially 2016 and then 2017, they reassured me about the references for the tenants and the rent is guaranteed. This was wrong, and I have few months of unpaid rent.
I asked them to re market the property in April 18, and despite several calls (when I manage to get through) asking to use new photos rather the old unfloored and unfurnished ones, they did not listen and to reduce the rent, they did not listen until I threatened to use other agencies.
It is always difficult to speak to someone over the phone, receptionist do not pick up the phone and not return the call if I left my contact details.
If I manage to get to speak to the receptionist, all client are busy and will return my call. This does not happen except when they needed to charge me for cleaning the property, which again did not happen for few weeks and then the new photos were taken. The cleaning was not up to the standard, it was just dust mopping.
When contacting via email, they do not reply.
After letting the property, they did not start transfer the rent to my account till after 6 days and after I had to chase that, though initially promised it will be no more than 24 hours to send it, and then 2-3 days to hit my account, the total process tool over 10 days
I asked them to re market the property in April 18, and despite several calls (when I manage to get through) asking to use new photos rather the old unfloored and unfurnished ones, they did not listen and to reduce the rent, they did not listen until I threatened to use other agencies.
It is always difficult to speak to someone over the phone, receptionist do not pick up the phone and not return the call if I left my contact details.
If I manage to get to speak to the receptionist, all client are busy and will return my call. This does not happen except when they needed to charge me for cleaning the property, which again did not happen for few weeks and then the new photos were taken. The cleaning was not up to the standard, it was just dust mopping.
When contacting via email, they do not reply.
After letting the property, they did not start transfer the rent to my account till after 6 days and after I had to chase that, though initially promised it will be no more than 24 hours to send it, and then 2-3 days to hit my account, the total process tool over 10 days
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Latest Reviews
25th Aug 2024
reviewed by 'Luan Green'
4th Nov 2023
reviewed by 'Eilish Summerton'
22nd Sep 2023
reviewed by 'Eric'
27th Feb 2023
reviewed by 'D.Cinderby'
29th Jan 2022
reviewed by 'Rajdeep'
19th Jan 2022
reviewed by 'Marie'
Opening Hours
Address
Bairstow Eves
153-157 New Union Street
Coventry
West Midlands
CV1 2PL
024 7624 9125
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £154,000 | £154,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 2 | 1 | 1 | 3 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 25,2024
Aug 25,2024
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Great service from start to finish from the team in Coventry. Trevor was very knowledgable about the area when discussing my sale price. He gave me good advice during the process which meant I sold my house in the timescale needed to move for school ...
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Nov 04,2023
Nov 04,2023
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I recently had a problem that was dealt with efficiently and effectively by Eilish Summerton. Very happy with the service...
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Sep 22,2023
Sep 22,2023
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Jordon left everything to the last minute and overcharged us for the deposit and rent money. I had to do their job for them as they didn't update me about anything. THEY DON'T PICK UP PHONE CALLS AND TAKE AGES TO RESPOND TO EMAILS. I ...
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Feb 27,2023
Feb 27,2023
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I would like to thank Rebekah Jacox for all her help support ,and guidance in setting up and renting out my property. Would highly recommend this company....
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Jan 29,2022
Jan 29,2022
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Good service. And quick sales your house. Friendly staff. I would like buy or sold propertyGet help again from bairstow eves....
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Jan 19,2022
Jan 19,2022
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Brilliant service and great communication from romana who was a pleasure to speak with she is very efficient and knowledgeable about the role she has,
Highly recommended...
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Oct 19,2021
Oct 19,2021
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A big thankyou to Stacey Carr for sorting out a major problem with an underground leaking water main at my property in Damselfly court, can't thankyou enough for all your hard work.
Kind regards
Mr A H Warwood...
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Aug 03,2021
Aug 03,2021
1
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Unbelievable arrogance from this Agent.
2 months ago I placed a deposit for a house to rent.
References came back as impeccable.
I was about to pay the full advance rent and deposit to take possession when I had an bereavement of a very close person ...
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Jan 17,2019
Jan 17,2019
0
people found
this helpful
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As a landlord, I marketed a 3 bed rooms house with them initially 2016 and then 2017, they reassured me about the references for the tenants and the rent is guaranteed. This was wrong, and I have few months of unpaid rent.
I asked them to re market ...
read full review
read full review
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Dec 24,2015
Dec 24,2015
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people found
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I would like to thank Bairstow Eves for all their support they have provided in arranging tenants for my property. They are very helpful and considerate to the type of tenants I look for. In 3 years they have arranged 3 different tenants and due to the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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