“This companies attitude to problems is to ignore them,, ignore ......”
1 Star Review
Oct 20,2014
By:
'his'
Oct 20,2014
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: No
Postcode: NG
Lettings (as a Tenant)
Rent PCM: £400
Postcode: NG
3
people found
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This companies attitude to problems is to ignore them,, ignore you or refuse to take your calls and never return a call.
Use a different phone and/or name or say you are enquiring about renting a property and miraculously you get through to someone, ...
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What agent could do to change your mind?
Stick to contract
Take calls
Return calls
Reply to emails
Do not lie or manipulate the truth to suit your own ends.
Provide reasonable assistance to problems, take problems seriously, address problems directly and with maturity.
Understand the terms of your own agreement .
Provide property of reasonable standard by inspecting properties prior to acting on behalf of a landlords, ie improve stand of properties on books and thereby improve your own reputation.
Have a complaints procedure that is fast and efficient, not one that takes an entire academic year!
Once owners purple frog or it's employee's word is given not to back track but turn up on time and get works done as arranged on time.
Rethink and start again! s
So many students are complaining about your company it has the worst reputation on campus, unless you alter your attitude you may cease to have a viable company, students attitudes and expectations have altered so keep up with present attitudes.
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Sorry to hear that your daughter's deposit hasn't been finalised yet.
Please could you email me on [email protected] with the address of the property?
I will then follow up with the team to find out why there has been a delay.
I look forward to hearing from you.
Kind regards
James Mason