5 Star Review
Jan 03,2019
By:
'Amit'
Jan 03,2019
Branch: Croydon, 3rd Floor Suffolk House
George Street
Services: Property Management
Would you recommend?: Yes
Postcode: SM2
Branch: Croydon, 3rd Floor Suffolk House
George Street
Property Management
Postcode: SM2
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I would like to share my recent experience with Freshwater Management company. Ms Shioban and Mr Jonathan were really great to work with.
I was in need of a parking bay during Christmas vacation but due to most of the staff being on Holiday , the formal ticket could not be issued during Christmas week.Even the council offices were close to issue any street permit. Siobhan understood my case and allowed me to park in the property bay and timely informed the CPZ authorities that the vehicle parking permit will be issued soon but Freshwater is aware of my car being parked in the property.
During the holiday's I still received two parking tickets but Shiobhan took care of those promptly and worked with CPZ office to get those cancelled. Hats off there !
Jonathan on the other hand was very swift to work out a parking permit for me in less than 24 hours . He had very clear communication and prompt paperwork done so that the overall situation is fixed for good .
I am really impressed with the co-ordination , commitment and quality of customer service offered by these two and now have high regards for Freshwater company because of this experience.
Comment on agent fees
Fees is good when such quality of service is provided.
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