0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
Jan 03,2019
Jan 03,2019
1
people found
this helpful
this helpful
Private Tenants I implore you not to use Strutt and Parker Estate Agents in Banbury. We have been renting for over 10 years and not experienced anything like them. I wish we had read the reviews.
We found a beautiful property to rent, and although Strutt and Parker were by far the most expensive agent in Banbury (With Sign Up Fees, and Referencing Fees etc. etc.), we felt the property was worth it. We had issues almost as soon as we moved in. The property was not well maintained and on numerous occasions the landlord entered the property without our permission.
When we reported these issues to Strutt and Parker it was clear they did not want to upset the Landlord as they have a portfolio of rental properties that Strut and Parker 'Manage' for them, and I imagine they make quite a lot of money with the Landlord. When we came to leave the property, Strutt and Parker actively encouraged the Landlord to hold back as much of the deposit as possible. When we complained and raised a complaint with the TDS (Tenancy Deposit Scheme) Strut and Parker even went as far as filling out the Landlords Claim. Luckily we had some of our deposit returned as the TDS also felt the Landlord and Strutt and Parker were being unreasonable. I could not stress further anyone looking at renting with these people DO NOT!! It will cost you financially in the short term and financially in the long run! All I can say is if you are currently renting with them, report everything and put it in writing, as they are not interested in looking out for the tenants, and will just try and hold back your deposit!! Now that the TDS dispute has ended we are taking the landlord to court for beach of tenancy, its been a nightmare but we are not prepared to leave it as it is!!
We found a beautiful property to rent, and although Strutt and Parker were by far the most expensive agent in Banbury (With Sign Up Fees, and Referencing Fees etc. etc.), we felt the property was worth it. We had issues almost as soon as we moved in. The property was not well maintained and on numerous occasions the landlord entered the property without our permission.
When we reported these issues to Strutt and Parker it was clear they did not want to upset the Landlord as they have a portfolio of rental properties that Strut and Parker 'Manage' for them, and I imagine they make quite a lot of money with the Landlord. When we came to leave the property, Strutt and Parker actively encouraged the Landlord to hold back as much of the deposit as possible. When we complained and raised a complaint with the TDS (Tenancy Deposit Scheme) Strut and Parker even went as far as filling out the Landlords Claim. Luckily we had some of our deposit returned as the TDS also felt the Landlord and Strutt and Parker were being unreasonable. I could not stress further anyone looking at renting with these people DO NOT!! It will cost you financially in the short term and financially in the long run! All I can say is if you are currently renting with them, report everything and put it in writing, as they are not interested in looking out for the tenants, and will just try and hold back your deposit!! Now that the TDS dispute has ended we are taking the landlord to court for beach of tenancy, its been a nightmare but we are not prepared to leave it as it is!!
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Latest Reviews
23rd May 2019
reviewed by 'CNNews'
3rd Jan 2019
reviewed by 'Paul'
5th Apr 2014
reviewed by 'GiG'
Opening Hours
Address
Strutt & Parker
20 Horse Fair
Banbury
OX16 0AH
01295 297150
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 33% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 31,2019
May 31,2019
1
people found
this helpful
this helpful
After recently using Strutt and Parker to rent my house, my husband and I highly recommend this agency, especially Samantha. She was helpful, accommodating and extremely friendly when helping us. Always pleasant and professional, Samantha is a real asset to this agency. She looked after ...
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Comment on agent fees
I highly recommend using Strutt and Parker for any of your estate or letting agent needs.
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May 23,2019
May 23,2019
2
people found
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this helpful
Terrible attitude on the phone, and in person. * has always made renting a property through Strutt and Parker difficult. I would recommend anyone else in the area if it means you get to avoid dealing with ** Strutt and Parker team...
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Comment on agent fees
poor
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May 31, 2019
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Please forward your contact details to [email protected] ...
Jan 03,2019
Jan 03,2019
1
people found
this helpful
this helpful
Private Tenants I implore you not to use Strutt and Parker Estate Agents in Banbury. We have been renting for over 10 years and not experienced anything like them. I wish we had read the reviews.
We found a beautiful property to rent, and although Strutt ...
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Apr 05,2014
Apr 05,2014
3
people found
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this helpful
We went to view a property. Sent in our references which came back in less than 48 hours. We were told it would be presented when in fact we were only a second place tenant as they were looking for a smaller family. We not that ...
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What agent could do to change your mind?
You cant change this company. They not interested in clients. They have too many big contracts and they not going to change. Time will tell when they one day start loosing clients and tenants because of their attitude. I think a new management structure who are customer service orientated might help. But whoever runs this company should be axed. They no good at what they doing.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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